My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,491 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,491 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid at all costs! Complete con artists! I ordered 2 canvases from here and when they arrived they had a white line along the edge. I complained and they stated it was an error in the photo end you could obviously see they had aligned it on the frame incorrectly. After much tooing and froing they agreed to replace - i had to reorder through the website and when i got to the paypal payment cancel so that the order goes to then as incomplete, they would then send my replacement canvases at no charge. When I followed their instructions however, the payment went through as PayPal on my phone is automatic. No problem I thought I'll email them and they can refund. We'll turns out that as I signed up to their terms and conditions when the payment went through and they're a German company they don't have to refund me and won't! Even though I have evidence that the canvasses were supposed to be complementary due to their previous substandard product. Until people stop buying from them they will continue to scam people.”

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Posted 4 years ago

“Very pleased with large canvas print very good quality, colours & delivery”

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Posted 4 years ago

“Lovely picture , great service”

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Posted 4 years ago

“Absolutely delighted. Beautiful quality canvas.”

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Posted 4 years ago

“Very pleased! Thank you 🙏”

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Posted 4 years ago

“It is just like the photo and is brilliant. Hope my daughter loves it as much as I do too.”

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Posted 4 years ago

“Delighted with my blanket, would buy again”

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Posted 4 years ago

“Excellent cushions. Good delivery.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Perfect! I have used them over the years and they have continued to deliver great pieces!”

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Posted 4 years ago

“Information given right through the process, price brilliant for size, excellent reproduction of my photograph. One very happy customer.”

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Posted 4 years ago

“Bought 2 canvases for Christmas gifts. They are gorgeous and real good quality for the price I paid. Will definitely use again”

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Posted 4 years ago

“Labai gera kokybe ir greitas pristatymas, labai džiaugiuosi ☺️”

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Posted 4 years ago

“Very quick and easy order process and picture upload. Very good quality for price and fast delivery. Would definitely recommend.”

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Posted 4 years ago

“Price good, quality great, arrived with in stated time”

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Posted 4 years ago

“So pleased with the results. The framed photos looked amazing. I have already recommended My-Picture to others and will definitely be using the service again. Great quality and fast service.”

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Posted 4 years ago

“Excellent canvas great quality and prompt delivery. Im so pleased with this product ive just purchased another 2 !!!”

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Posted 4 years ago

“Ordered /paid / Shipped and Arrived : perfect”

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Posted 4 years ago

“Delivered quickly. Photos turned out excellent quality. Very pleased.”

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Posted 4 years ago

“Great quality”

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Posted 4 years ago

My-Picture.co.uk is rated 4.6 based on 4,491 reviews