“Terrible service. You cannot get hold of customer service. They have no number. They take your money immediately but delivery is a different matter. No sign of my delivery. It promises on website will be here for Christmas yet it’s not even been made!! They don’t answer emails. Stressful company to deal with and no idea if I’m actually even going to receive my goods ever”
“Nowhere on your site do you mention you're in Germany before ordering. I have tried to call several times, live messages go unanswered. Christmas presents aren't going to arrive on time despite lots of pop um messages stating plenty of time. I cant change the delivery address as the order isn't even in the UK as yet. Very unhappy customer.”
“First time ive ordered from this company and would definitely order again and recommend to friends/family.
Very easy order process and thoroughly happy with the item received!”
“1st time using this company and definitely won’t be my last. i’m gathering more pictures up to have more done. quality was great and speedy delivery.”
“Possibly the worst customer service I've come across. Firstly the order took 2 weeks to be delivered when it said 4-6 days delivery, they had the nerve to charge £6 for delivery and not even delivery anywhere near the timescales. Secondly the photos turned up damaged, as they were a gift and due to urgency I had to get more printed elsewhere and now these guys are refusing a refund. They clearly need to read the consumer act in detail. Service is always important in a company and the customer service from this one is very bad. Update, since posting this they have replied to this review to show readers they have acknowledged it but they have completely ignored my request and continued to be very bad service.”
