My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,495 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good pictures great value for money.”

Helpful Report

Posted 4 years ago

“Nowhere on your site do you mention you're in Germany before ordering. I have tried to call several times, live messages go unanswered. Christmas presents aren't going to arrive on time despite lots of pop um messages stating plenty of time. I cant change the delivery address as the order isn't even in the UK as yet. Very unhappy customer.”

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Posted 4 years ago

“The canvas picture was great. Easy to do online. Also ordered a cushion which was lovely silk fabric and great quality pictures.”

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Posted 4 years ago

“Amazing quality and service, definitely will use again”

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Posted 4 years ago

“good service and very quick, ive used them for the last few years and keep going back, 10/10”

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Posted 4 years ago

“First time ive ordered from this company and would definitely order again and recommend to friends/family. Very easy order process and thoroughly happy with the item received!”

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Posted 4 years ago

“Very happy with my purchase. Would definitely use again.”

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Posted 4 years ago

“Quick and efficient delivery. Excellent quality canvas print, will definitely buy again.”

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Posted 4 years ago

“Happy with how my pictures turned out & great value for money! Highly recommend”

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Posted 4 years ago

“Lovely print, great value and arrived in plenty of time for Christmas. Thanks guys”

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Posted 4 years ago

“Excellent service easy to order arrived in a few days and good value for money well pleased will order again”

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Posted 4 years ago

“Absolutely amazing, great deals cant really fault it, highly recommend”

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Posted 4 years ago

“Brilliant canvas quality and super quick delivery considering they are shipped from Germany just before Christmas!!”

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Posted 4 years ago

“My parcel was left on the door set and when got home it had been taken why would you leave it in a unsecured place”

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Posted 4 years ago

“Great service, brilliant quality, fast and efficient”

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Posted 4 years ago

“1st time using this company and definitely won’t be my last. i’m gathering more pictures up to have more done. quality was great and speedy delivery.”

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Posted 4 years ago

“Absolutely made up with how good my canvases look. Really looking forward to seeing my partners face when he sees them. Will definitely use again.”

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Posted 4 years ago

“Possibly the worst customer service I've come across. Firstly the order took 2 weeks to be delivered when it said 4-6 days delivery, they had the nerve to charge £6 for delivery and not even delivery anywhere near the timescales. Secondly the photos turned up damaged, as they were a gift and due to urgency I had to get more printed elsewhere and now these guys are refusing a refund. They clearly need to read the consumer act in detail. Service is always important in a company and the customer service from this one is very bad. Update, since posting this they have replied to this review to show readers they have acknowledged it but they have completely ignored my request and continued to be very bad service.”

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Posted 4 years ago

“Great reproduction as a canvas, deliver good. Value for money. Very helpful company.”

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Posted 4 years ago

“Picture quality was great and delivery both very quick and very securely packaged. I am very happy with the service provided.”

Helpful Report

Posted 4 years ago

My-Picture.co.uk is rated 4.6 based on 4,495 reviews