Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Fantastic service and great quality thanks”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Great bag . Perfect for year 1 My little one loves it”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Fabulous backpacks. Great quality.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“I never received my item”

Helpful Report

Posted 10 months ago

Hi, we’re sorry to hear you haven’t received your item. Our records show that the parcel was delivered on 30th August to the correct location. If you’re unable to locate your order, please get in touch with us directly so we can assist you further. Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“My first order came and it wasn’t what I had ordered I’d been sent someone else’s parcel! After going back and forth a replacement was sent which hasn’t been delivered even though Evri say it has. I’m still awaiting the item from the 24th of August”

Helpful Report

Posted 10 months ago

Hi, we’re very sorry for the issues you’ve experienced with your order and for the frustration this has caused. We will be passing your feedback to the relevant team. We did try to resolve this for you quickly by sending a replacement, and we’re very sorry to hear that this has unfortunately been lost. We have now emailed you directly with a resolution. Could you please check your emails, including your junk or spam folder, and let us know how you’d like to proceed? Many thanks. Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“I’ve ordered from here over 5 times for my nephew and nieces, mainly the personalised backpacks. First time I ordered personalised dressing grown- I ordered 3 including one for my newborn as it was on sale. I can see why it was on sale , the quality was awful. Looked like stock wouldn’t move due to bad quality material. I would return if I could but had to gift the others as didn’t have time to get another gift. Really disappointed.”

Helpful Report

Posted 10 months ago

Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. Sincerely, Aleksandra from the My 1st Years Management Team

Posted 10 months ago

“So impressed with the packaging and the beautiful blanket I brought for my grandson Reggie 🩵”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Item was a lot smaller than I had expected, but it looks good quality so should keep my granddaughter happy.”

Helpful Report

Posted 10 months ago

Hi, thank you for your feedback! We’re glad to hear you’re pleased with the quality of the item and we hope your granddaughter enjoys it. We appreciate you taking the time to share your thoughts. Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Great service. Products are fantastic. Second time I have ordered from this company and I will certainly be doing so again. Can’t recommend highly enough x”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Super cute! Lovely quality, arrived very quick, would recommend this”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Great, quick service too”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Beautiful lunch box and bag, apparently made of good quality material. However, the personalization isn't quite right (the name is in different colors and stitching), so it doesn't look as good for a set from the same collection, and for the price. The gift box was dented and torn. Delivery was very fast.”

Helpful Report

Posted 10 months ago

Hi, thank you for your feedback. We’re glad to hear that you’re happy with the quality and speed of delivery. We’re very sorry that the personalisation and gift box did not meet your expectations. We will pass your comments on to the relevant team. If you would like a replacement gift box, please get in touch with us and we’ll be happy to arrange this for you. Many thanks. Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Very nice”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“I ordered a backpack as a gift and it arrived in a gorgeous box. The recipient’s Mum loved it.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Great products, most of it reasonably priced.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“I loved the nursery bag my mum had gifted her granddaughter (my only daughter) it's so special as it's got her name engraved and we loved the bag it's so cute! Delivery was also quick! Thank you”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Bought this backpack for my 5 year old to return to school she absolutely loves it, it's great quality. Very lovely.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Fabulous well made items and first class service. Will definitely use My 1st years again. Thankyou”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Thank you love the bag”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“2nd time purchase with my first years. The £100.00 gift box with personalised items, including high tops, dinosaur's bag, bunny and dressing gown robe is just beautiful. So well made and so special having the child’s name on each one. A wonderful gift, to last through early years.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

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