Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Top quality products”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Very good quality but expensive”

Helpful Report

Posted 4 months ago

Hello, thank you for your feedback. We're glad to hear you’re happy with the quality of our products. We understand that pricing is an important factor, and we continuously strive to offer the best possible value while maintaining high standards. We appreciate your support and hope to serve you again soon. Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“This is the second time i have bought a gift from my first years and i will buy again in the future. The quality of the product i bought was exceptional and the recipients have both commented that its a lovely gift. Arrived in good time and embroidered and dispatched within a few days.”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Sent for our nephews first birthday and he absolutely adores it. Constantly engaged! It’s just so a wonderful gift.”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Beautiful item that goes perfectly in my daughters fairy theme bedroom without being too much. Love it”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Disappointed as we paid for a special box and it came damaged .. I e-mailed with a photo but no response unfortunately 😔”

Helpful Report

Posted 4 months ago

Hi, we’re very sorry to hear that your gift box arrived damaged. We completely understand how disappointing that must be, especially after choosing a special packaging option. We’ve tried to locate your previous email; unfortunately, we haven’t been able to find it. We’d really like to put this right for you. We would be more than happy to send you a replacement gift box via express delivery. Please could you email us at support@my1styears.com so we can arrange this for you as quickly as possible. Thanks! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“The lovely Paddington postbox was loved by my Grandson for his 1st birthday. It arrived securely packaged and seems to be lovely quality”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Didn’t receive item, staff unhelpful”

Helpful Report

Posted 4 months ago

Hi, we’re sorry to hear that you haven’t received your order and that you feel this way about your experience. Having looked into this, we can see that the parcel was marked as delivered to the correct location. We understand how frustrating this situation can be and we are more than happy to assist you further. To proceed, we kindly ask that you follow the policy and procedures provided by our team, as these steps will help us investigate this matter fully and reach a resolution for you. Thanks! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Fantastic products and customer service absolutely lovely!”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“The package is to die for, it’s so cute. The bag is all I ever wanted, love the sizing and material of it. Good value for the money”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Perfect present for new parents”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Bought the tractor backpack, lunchbox and water bottle for my grandson to take to nursery. They are lovely, really well made anx the personalisation makes them really special”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Good service Good product Good quality”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“I have bought things before for my grandson and presents , always great and recommend to all my friends too”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Ordered a few things recently for my nieces baby shower , quality of products is excellent and service very good , prompt delivery and kept me informed every step of the way with my delivery , excrljrnt service.”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Beautifully crafted quality wooden toys.”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“This is the sweetest little bag, originally bought it just for our holiday - but, I've used it everyday since for our 7 month old. It fits so much in, and has handy compartments for nappies, creams and wipes etc. The house detailing on the front is well made, and the bag itself has received lots of compliments! I'd 100% buy it again.”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Beautiful and personalized things for my little one!”

Helpful Report

Posted 4 months ago

Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“100% would recommend. Everything is amazing quality and the customer service is second to none. When my order came slightly less than perfect I emailed customer service and a new order was sent out straight away. Could not fault them at all.”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind words and recommendation! We’re delighted to hear that you’re happy with the quality of our products and the service you received. It’s especially great to know that our team was able to resolve the issue quickly for you. Your feedback truly means a lot to us, and we really appreciate your support. Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

“Wonderful items and amazing service”

Helpful Report

Posted 4 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 4 months ago

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