Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Absolutely beautiful personalised blanket and such good quality.”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Quality products”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Really pleased with the personalised train set I ordered for my grandson, fast delivery and it came in a lovely my 1st years box.”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Bought for a gift , just lovely , exactly how i expected/wanted No complaints”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Can you please provide a customer care number where I can find some assistance? My parcel is stuck at customs at New Delhi for the last 5 days and no information is given as in what is the next steps. Please assist.”

Helpful Report

Posted 10 months ago

Hi. we’re sorry to see that your order is stuck. Please contact us so we can assist you: Customer Enquiries Tel: 020 3857 8008 Email: support@madeyours.com Thank you for your patience. Sincerely, Aleksandra from the My 1st Years Management Team

Posted 9 months ago

“I ordered a beautiful personalised ragdoll for my granddaughters 1st Birthday. It came quickly, was beautifully packaged. The doll is lovely and not too expensive. Thankyou”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Excellent service, ease of website, personalising gifts and delivery time . And when the parcel arrived it was beautifully packaged in a gorgeous box. Highly recommended!!”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“The most amazing gifts”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Lovely products to give as baby gifts and packaged so lovely”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Very good service. Very good quality. Fast delivery.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Highly recommend good quailty snd well presented 🎁”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Just perfect 😍”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Item arrived broken, gift box badly damaged. It was clear it was packaged that way.”

Helpful Report

Posted 10 months ago

Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team

Posted 9 months ago

“Thru product was very good quality, and looked amazing, all queries answered and resolved very quickly”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Lovely quality product, great embroidery too!”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Purchased and personalised baby blanket for a new great grandson who lives in Canada it’s going out to him. Excellent quality”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“. We ordered a transporter for our 11 month old Grandson. It is absolutely lovely with his name on the front and will be a much loved Christmas gift.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Lovely little personalised dressing going for my grandsons first birthday. Present box damaged so I sent an email. Easily organised to send a replacement which came very quickly. Great customer service. Thank you .”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your lovely review! We’re delighted to hear that the replacement was organised quickly and that you’re happy with our service. We hope your grandson loves his personalised dressing for his first birthday. Thanks again for your kind words and support. Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Happy with the product However I ticked the option of free gift bag and unfortunately never received the gift bag”

Helpful Report

Posted 10 months ago

Hi, thank you for your feedback. We’re sorry to hear about the confusion. The gift bag is not included for free, but we do offer a free gift box, which was sent along with your order. We hope you’re still enjoying your product, and thank you for your feedback! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“I love the quality of my chosen gifts, that were carefully and speedily dispatched. However my experience was spoilt by the couriers, namely Evri, who misled me when my parcel didn’t arrive. After much stress, searching and following an investigation, my parcel mysteriously arrived without further communication from Evri. First class products yet poor courier service.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind words about the quality of our products. We’re delighted to hear you’re happy with your gifts! We’re very sorry that your experience was affected by the delivery service. We completely understand how frustrating it must have been to deal with the confusion and lack of communication from Evri. Please rest assured that we’ve shared your feedback with them to help improve their service. We truly appreciate your patience and hope that, despite the delivery issues, you and your loved ones enjoy the gifts. Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

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