Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“The little bunny is wonderfully made”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“The quality of toy purchased and the fact you can personalise it makes it even more special. I was worried it wouldn’t arrive in time for a birthday but it did and was very well packaged. Would definitely recommend and I’ll definitely be buying more from them for our little one and his friends!”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Great quality and service”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Excellent quality product and beautifully packaged”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Lovely products but you only get one huge box with your order and I ordered multiple small presents. I don’t know why they don’t have a small box option as the items came completely unpackaged and looked strange wrapping them up. Was clear they weren’t used as they had names on but I think smaller box options even if you have to buy them would be much better”

Helpful Report

Posted 1 month ago

H, thank you for your review. We are sorry to hear that the packaging did not meet your expectations. We provide one complimentary gift box per order, regardless of the number of items purchased. Additional gift boxes can be added and purchased during the checkout process if you would like individual items packaged separately. We appreciate your feedback regarding smaller gift box options and will ensure your comments are passed on to the relevant team for consideration. We are pleased to hear that you loved the products themselves and thank you for taking the time to share your experience. Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“2 week wait for one item, 3 items dispatched. Will not be purchasing from you again unless you get a new courier!”

Helpful Report

Posted 1 month ago

Hi, thank you for your review. We are very sorry to hear about your experience and we completely understand your frustration. We will be raising this with our courier partner as this is not the level of service we expect for our customers. I can see that a member of our Customer Service team has already arranged a replacement for the missing item, and we hope this reaches you without any further issues. Please accept our sincere apologies for the inconvenience caused, and thank you for bringing this matter to our attention. Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“A lovely company. So easy to deal with. Love the choice of products, and free personalisation and gift box. The grandchildren are always happy with my choices!”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“We ordered a personalised tractor jigsaw, ordering was easy, delivery quick and love the item. It came in a lovely box and was a great price. We’d definitely order from here again.”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Lovely, presents lovey packaching. Already recomended to a couple of friends”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Personalised item was delivered within 48 hours of the order being placed. Outstanding service”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Puntuale e ottima qualità”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“We brought a personalised dressing gown for my boyfriend’s Nephew and it is Beautiful. It’s amazing quality and has come in the most perfect first years keep sake box. It’s gorgeous! And we loved it ❤️”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Beautiful rucksack bought for my niece's birthday. Gorgeous quality and the perfect size for a little one year-old. Arrived quickly in lovely my first year's box.”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Lovely selection of gifts, no issues with delivery.”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Lovely product of great quality as usual”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Good service”

Helpful Report

Posted 1 month ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“I have bought a few things now and the quality of products is great”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“My little grandson is delighted with his 1st lion jigsaw puzzle. It is beautiful quality and the little personalised bag it comes in is so sweet. It arrived perfectly packaged and in a quality box for gifting. I'm very impressed with this company and will definitely buy from it in future.”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“Beautifully wrapped - box, tissue paper. Excellent fast service. Receipient and baby loved gift!! Will definitely be ordering from this website again!”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

“A wonderful 1st birthday present idea”

Helpful Report

Posted 1 month ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 month ago

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