Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Dressing gown is gorgeous! So soft”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Items are beautiful, good quality and the embroidery for personalised products is very good. Arrived promptly.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Amazing service, fast delivery and beautiful bunny rabbit for my friend’s baby”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Ordered the wooden farmyard shape sorter and the activity cube both of which are beautiful bought them for my granddaughter’s first birthday and i’m sure she will love them too.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Excellent delivery given that the products were personalised and well packaged. Superb quality and easy to assemble. Although the sizes are quoted on the website the tool bench is disappointingly small and I feel that the pictures are a little misleading. A lovely product to keep little hands busy for years to come.”

Helpful Report

Posted 8 months ago

Hi, thank you for your kind feedback! We’re delighted to hear you’re happy with the personalised products, quality, and packaging, and that assembly was easy. We appreciate your note about the size of the tool bench and the website images. We’ll take this on board to help make expectations clearer for future customers. We hope it brings lots of fun and keeps little hands busy for years to come! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“You don’t care about the customer.”

Helpful Report

Posted 8 months ago

Hi, we’re sorry to hear you feel this way. Unfortunately, we are unable to amend billing information once an order has been placed, as our system does not allow changes at that stage. We sincerely apologise for any inconvenience this may cause. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Gifts were purchased for my grandchildren Excellent quality and great service Great value for money”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“such beautiful, well made gift for my granddaughter”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“I have just purchased my second toy box for my grandson. Was very happy with my initial purchase. Speedy delivery and well packaged.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Quick efficient delivery. Lovely bear, very pleased with purchase.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Always excellent quality products that last forever and are beautifully crafted!”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Beautiful item - so soft, fab packaging and speedy delivery”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Excellent products highly recommend and customer service really good”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Great products and fantastic customer service.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“My first review was negative due to a packing error in which I received someone else’s order. After being contacted by Aleksandra she managed to rectify the unfortunate issue and I received the correct items in a very speedy manor. I am very happy with the order and the quality of the blanket, stuffed bunny and other items are amazing and my granddaughter will love them.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for updating your review and for giving us the chance to make things right. We’re delighted to hear that we were able to resolve the issue quickly and that you’re happy with your order. It’s wonderful to know your granddaughter will enjoy the blanket, bunny, and other items! We really appreciate your understanding and support. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Hi my items are fine but delivery not so good. Outer box was very bashed and torn and inner boxes were also damaged. These are Christmas presents so a bit disappointed boxes were damaged.”

Helpful Report

Posted 8 months ago

Hi, we’re sorry to hear that the packaging arrived damaged and completely understand your disappointment, especially with Christmas presents. We will pass your feedback on to our team to help improve future deliveries. Please get in touch with us at support@my1styears.com so we can look into this further and assist you. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Super cute and adorable! It also arrived way earlier than expected! Super impressed.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“The Peter Rabbit book and memory box make a lovely gift for a new born”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“I love the colours , my great granddaughters name on it , the way it moves. The only criticism I have & it's a small one is that I have tied a knot at the end of the string to make it easier for her to get hold of to pull it along . It looks unfinished in a way with nothing there.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your lovely feedback! We’re so glad you love the colours and the personalised touch with your great-granddaughter’s name. That’s such a sweet idea to add a little knot at the end. We really appreciate the suggestion and will keep it in mind for future designs. We hope your great-granddaughter enjoys pulling it along! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Great choice of products, great quality and great all round sevice.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

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