Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Great quality item, came quicker than expected. Will definitely use again.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Beautiful gift for a newborn. Very pleased.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Cutest new born gift, so unique as well”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Brilliant service and a brilliant product.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Baught a few things for my 1yr old Grand Son for his birthday and Christmas. Top quality and unique some of the things you can not find anywhere else”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Wonderful products. Beautifully made. Quick delivery.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Lovely products but sadly delivery takes a long time as evri are very unreliable!”

Helpful Report

Posted 6 months ago

Hi, thank you for your kind words and for sharing your experience. We're thrilled to hear you're happy with the products you ordered! However, we sincerely apologise for the delay in getting your order to you. The delay was due to a high volume of orders, but we’re happy to let you know we’re back on track now. We truly appreciate your understanding and your support. Sincerely, Aleksandra from the My 1st Years Management Team

Posted 6 months ago

“I love My 1st Years so you can find so many great things for your new baby onwards. First thing I bought was the personalised Fire Engine Walker after seeing a Christmas toy round up in Country Life (his Daddy is an on-call Firefighter!). I have just bought the dinosaur wellington boots personalised and he loves them! In fact he went to bed in them the day they arrived as he did not want to take them off. Great service and delivery is always quick.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Beautiful gift purchased.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Christmas stocking was lovely and received on time. Has been put away in the box now for next year.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Super efficient order/delivery process.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Ordering and delivery very good”

Helpful Report

Posted 6 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Lovely dressing gown I however felt the finish in the item was poor, I paid a lot of money and also £10 delivery to get it before Christmas. There were loose threads that I had to cut off it I’d say at least 4 or 5 places. The workmanship felt rugged. I expected better when paying £40+ for a baby’s dressing gown”

Helpful Report

Posted 6 months ago

Hi, thank you for taking the time to share your feedback. We’re very sorry to hear that the quality of the dressing gown did not meet your expectations. That is certainly not the experience we want our customers to have, especially on a special purchase like this. We will pass your comments on to our quality and production team so they are aware and can look into this. Your feedback is invaluable in helping us improve our products and ensure a better experience for all customers in the future. We truly appreciate your support and for bringing this to our attention. Sincerely, Aleksandra from the My 1st Years Management Team

Posted 6 months ago

“Brilliant service Great offer prices Perfect gifts for my 1yr old granddaughter”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Everything was great. Delivery/turnaround in when it was requested to when it was delivered was great too!”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Products were lovely but the gift box was damaged; there was a tear in the fold so it wasn’t as “premium” as it was described”

Helpful Report

Posted 6 months ago

Hi, we’re glad to hear that you liked the product, however, we’re very sorry to hear that the gift box arrived damaged and didn’t meet your expectations. Please contact our Customer Service team at support@my1styears.com, and they will be happy to assist you further. Thank you for taking the time to share your feedback. We really appreciate it and will pass this on to the relevant team. Sincerely, Aleksandra from the My 1st Years Management Team

Posted 6 months ago

“very nice, loved the packaging idea”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Beautifully made & good quality”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Product is good but feel it's a bit misleading to show gifts on site with personalised name on but actually charge quite a bit extra for this.”

Helpful Report

Posted 6 months ago

Hi, thank you for your feedback. We’re glad to hear you liked the product! We completely understand your point regarding the additional charge for personalisation, and we will pass your comments on to the relevant team for consideration. Your feedback is invaluable in helping us improve the customer experience. Thank you again for taking the time to share your thoughts. Sincerely, Aleksandra from the My 1st Years Management Team

Posted 6 months ago

“Product absolutely lovely . Just got a bit stressful with the delivery. Customer service very helpful.”

Helpful Report

Posted 6 months ago

Hi, thank you so much for your kind words! We’re delighted to hear that you love the product and that our Customer Service team was able to help. We’re sorry that the delivery was a little stressful and truly appreciate your patience. Your feedback means a lot to us! Sincerely, Aleksandra from the My 1st Years Management Team

Posted 6 months ago

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