My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,253 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,253 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the concept of My Food Bag and overall have enjoyed using the service the past few months. However we have had very bad luck in terms of almost every week we have been missing an ingredient - which is particularly annoying when it's a spice mix. We also had chicken this week that smelt strongly of sulphur so decided not to use it. Usually we find the meat very fresh. I would like to keep trying My Food Bag, however I my partner would like be to cancel it. He thinks that the number of errors we have had is not good enough for the price. I agree but am really sad to discontinue.”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 4 years ago

“I was excited when I found out that they had plans where you could swop proteins. But it is only certain proteins. I have one family member who doesn’t eat chicken and every plan bar vegetarian has one sometimes two chicken meals a week. So I lays have to find an alternative protein for that person. When I go away we cancel mY Food Bag as I am the only one if the family with the cooking skills and motivation to adjust the cooking. I also find their customer service poor. They take days to respond to e mails. food quality is generally fine but I purchase better quality proteins from my local suppliers, I like it as a sometimes option but it won’t ever be a stable for us.”

Helpful Report

(Ready In 20 (3 Nights For 4)) - Posted 4 years ago

“Recipes are usually good, although I feel some weeks get rather boring with roast verges and some form of alternating meat. Also really annoyed that ingredients keep getting missed. Usually it’s just little sauce packets but this week’s noodles for the chicken laksa didn’t come and my friend who has the same box as me when I helped him unpack it had one of the two bok choy missing. Pretty slack for $100 a week. Also often find the steaks to be quite grisley. If it wasn’t for the convenience I’d probably cancel my order for the money you’re paying.”

Helpful Report

(My Classic (5 Meals For 1)) - Posted 4 years ago

“Didn’t receive full delivery on Sunday. While foofbag txt me to acknowledge this and state the rest would arrive Monday.., it didn’t arrive. I txt foodbag to ask if it would be delivered tues. I received a txt that I’d get a response via email... I’m still waiting to hear back..”

Helpful Report

(My Classic (5 Meals For 1)) - Posted 5 years ago

“I really like the Heat two and cook two just now but I alternate between this bag and also Classic Classic I have found really disappointing and looking to change this one The rating I have done is on classic”

Helpful Report

(Heat 2 Cook 2 (4 Nights For 4)) - Posted 5 years ago

Hi Jacqs, Thank you for taking the time to share your thoughts and experience with us, we really appreciate hearing from our Foodies! I'm sorry to hear the Classic Bag is not meeting your expectations. Please do rate your recipes so our Development Kitchen can know your thoughts per recipe. They review this weekly and take all feedback into consideration for future development. We want you to have the best experience possible and your feedback in this process is really important to us. I'll be sure to pass your comments on to our team from this review too! I'd highly recommend the Fresh Start meals if you're looking for a nice change - I find them light and fresh and really great to compliment your Heat 2 Cook 2 weeks. Thanks again for sharing your feedback Jacqs and happy cooking!

Posted 5 years ago

My Food Bag is rated 4.7 based on 4,253 reviews