My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 5,199 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 5,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 3rd June 2026

167

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thr Avacados supplied wasnt ripe enough to be served with the meal and thr frozen Hoki was so watered down it took a roll of handy paper towels to soak it up. Not leaving much for 6 people to share”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 1 day ago

Hey there Mona, thank you for sharing your feedback. We are truly sorry to hear about your recent experience with the avocadoes and fish that you received in your delivery. We have raised this with the wider team and have followed up with a more detailed response to your email! Your feedback is genuinely valued and please do not hesitate to reach out to us again - Bargain Box Buddies

Posted 18 hours ago

“Potatoes supplied do not roast well. Stew meat was tough even after 8hrs in slow cooker”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 week ago

Hi Carol, thanks for sharing your thoughts. We’re sorry the potatoes you are receiving are not roasting well and that your meat was tough! We appreciate the feedback and will pass it along to our team. Your voice is heard and we hope to improve going forward - Bargain Box Buddies

Posted 19 hours ago

“There needs to be an option that if I don’t pay, it just gets cancelled. As in my case when it happened I had not selected my box for the week and would like to not receive it as I hadn’t chosen the options.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 weeks ago

Hi Tayne, thanks so much for taking the time to share your feedback. We understand your perspective regarding the cancellation process and appreciate you sharing your experience with us. We aim to provide flexibility for customers who wish to continue using their subscription, including allowing active subscriptions to remain available while payment matters are resolved. We’ve passed your feedback on to our team for consideration as we continue looking for ways to improve the customer experience. Thanks again for your feedback! - Bargain Box Buddies

Posted 3 weeks ago

“Think needs a little bit more variety for the base cost without having to pay more. It's good having not to think what's for dinner but I am consistently adapting the meals to suit kids . Hence we need to skip sometimes and I plan week and frown meals”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 weeks ago

Hi Deanna, thanks for your review! We appreciate the feedback on variety and the balance between convenience and adapting meals for kids. We'll take your notes into account as we continue to look for ways to improve. - Bargain Box Buddies

Posted 4 weeks ago

“We get the bargain box. Food is generally good and plentiful. Sometimes get 3 meals from 1 nights ingredients. Last bag had a rotten radish though. Could do with some meals that don’t feature fries. We often just mash the potatoes. We like the fact there are plenty of meals to choose from. Really enjoy the veggie fritters but haven’t seen them again on the menu. Have tried the ready made meals found the lamb shank and lasagna very under whelming. Thought they would be good idea when there was only 1 person at home.Wouldn’t bother again with them be better off getting a takeaway.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 month ago

Hi Brian! Thanks for taking the time to share your feedback, we really appreciate it. We’re glad you’re enjoying the variety and veggie fritters 😊 We’re very sorry about the radish issue and that the fries-heavy meal didn’t suit your preferences. Your feedback about more non-fries options has been passed on to our wider team. We really value your input on our ready-made meals, and if anything, else comes up, please don’t hesitate to reach out. - Bargain Box Buddies

Posted 1 month ago

“Feeling like the ingredients are a bit sparse in a couple of the meals and they should include stock and mayo, not staple ingredients in our house Also this time we were missing a packet of wraps. Not normally any issues with this though just this time.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Cara, thanks for sharing your experience. We are very sorry to hear that the ingredients felt sparse in a couple of meals, and that a packet of wraps was missing this time. We’ll pass along your feedback about including stock and mayo and ensure future quality standards are met. - Bargain Box Buddies

Posted 1 month ago

“I enjoy the service but I do have a couple of issues. 1. Not all recipes are flavourful 2. For 2 people, the recipes use a lot of half onions, half spice packs which creates food waste 3. I have 5 full frozen peas bags in my freezer”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 2 months ago

Hi Aleksandra, thanks for sharing your experience. We’re glad you enjoy the service and appreciate your feedback on flavour, portioning, and ingredient leftovers. We’ll pass your notes about flavours, onion usage, and the excess frozen peas for future recipe creation to the team for consideration. - Bargain Box Buddies

Posted 1 month ago

“Great recipes, but the portions are small for the amount of people, that’s the only downside.”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 2 months ago

Hey! Thank you for your review. We're so glad you're enjoying the recipes! We really appreciate the feedback on portion sizes and will absolutely take note of this - Bargain Box Buddies

Posted 2 months ago

“We get rrady made meals not as good as they were”

Helpful Report

Posted 2 months ago

Hi Jan, thank you for your feedback. We're sorry to hear our Ready Made Meals haven't been hitting the mark for you lately. We know how important consistency is, and we'll be sure to pass your comments on to our wider teams for review. If there's anything we can help with, please don't hesitate to get in touch with our Customer Love team at hello@myfoodbag.co.nz or 0800 469 366! - My Food Bag Foodies

Posted 2 months ago

“Too many recipes with coleslaw or peas. Love more carrot & orher vegetables”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 3 months ago

Hi Kristy, thanks for sharing your feedback. It's super helpful to hear what you would like to see more of. We will pass this feedback along to our team - Bargain Box Buddies

Posted 3 months ago

“Recipes are easy to follow and plenty of variations as long as you choose what you want, only downside is they supply far too much salad and veg, and the protein is lacking for our family of six.”

Helpful Report

Posted 5 months ago

Hi Paul, thanks for sharing your thoughts. We’re glad you find the recipes easy to follow and appreciate the variety. We’ll pass along your feedback about the surplus salad/veg and the protein portion to our team to address in future weeks. - My Food Bag Foodies

Posted 5 months ago

“Whilst the recipes are absolutely delicious the produce is borderline expiring so no wriggle room like you would have if you shopped yourself. Promos also need clearer terms. I skipped meals here and there. Promos still showed countdown of how many weeks left before honoured, then I wasn't eligible when new one started.”

Helpful Report

Posted 6 months ago

Hi Liselle, thanks for sharing your feedback. We’re glad you enjoy the recipes, and we’re sorry about the produce timing and clarity of our promotions. We will pass this feedback to the appropriate teams to review. Please don't hesitate to reach out to us at hello@myfoodbag.co.nz if you would like to discuss anything further 😊 - Fresh Start Foodies 🥦

Posted 6 months ago

“The convenience is really great. I do not feel like there is a lot of variety in the meals, and often see the same meals repeated frequently. I would also like to see better range of vegetarian options, as the current meat-free options seem very lacklustre compared to the meat options.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 6 months ago

Hi Claire, thanks for sharing your thoughts. We’re glad you find the convenience great, and we’ll take your feedback about meal variety and vegetarian options on board. Our team will look into expanding options to diversify the menu. If you’d like to chat more about specific preferences, feel free to reach out. - Bargain Box Buddies

Posted 6 months ago

“Too much lettuce in everything. We are doing the diabetes recipes but they are very similar and a bit boring.”

Helpful Report

Posted 6 months ago

Hi Vicki, thanks for sharing your experience. We’re sorry the lettuce is overpowering and that the diabetes recipes feel similar and a bit boring. We’ll pass your feedback to our team and look at ways to diversify the salads and menu options. - My Food Bag Foodies

Posted 6 months ago

“Pretty decent, some of the veggies are only good for a day or 2 after delivery though”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 7 months ago

Hi Kristen, thanks for sharing your experience. We're sorry to hear about the state of your vegetables, in case you haven't already you can reach out to our team at hello@myfoodbag.co.nz and they can help sort it out. - Bargain Box Buddies

Posted 6 months ago

“Good selection to much salads and meat potions could be an extra 100 grams . Good flavors to many fro men peas”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 8 months ago

Hey Wayne and Pam, thank you for your feedback regarding our range of products. If you have not yet, please do reach out to us either via email to hello@myfoodbag.co.nz, or ring us on 0800 469 366, where one of our Customer Love agents can assist you further! - Bargain Box Buddies 🍊

Posted 8 months ago

“While I really enjoy not having to plan meals and trying out new menus, I think perhaps the distance from packing to delivery is too far. Some of the ice is always melted leading to a soggy box, defrosted peas or beans, and some packages and menus getting wet. Last delivery some eggs were broken.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 8 months ago

Hi Elizabeth! Thank you for taking the time to share your experiences with us. We're glad to hear that you're enjoying the variety of meals, but we're sorry to learn about the packing and delivery issues you've encountered. Your feedback is invaluable, and we’ll work on improving our delivery process to ensure everything arrives fresh and intact. In case you haven't already reach out to our Customer Love team at hello@myfoodbag.co.nz and someone can help you there. Thanks for your understanding, and your support! - Bargain Box Buddies

Posted 8 months ago

“We love the convenience of the meals but would like more low cal options to choose from each week and we find there is a lack of variety. Also the chicken can be a little rubbery depending on the meal.”

Helpful Report

Posted 9 months ago

Hi MacGregor! Thank you for your honest feedback. We're glad you appreciate the convenience of our meals! We understand the importance of variety and low-calorie options, and we’re continually working to expand our menu. Your comment about the chicken texture is also noted, and we will ensure this is passed along to our teams for review. - My Food Bag Foodies

Posted 9 months ago

“Mostly good. The food is great. Had a couple of delivery issues and the last eggs I ordered were mostly cracked in the carton.”

Helpful Report

Posted 9 months ago

Hey Diana, thanks for sharing your experience with us! So sorry to hear of the cracked eggs and delivery issues. If you have not yet, please don't hesitate to reach out at hello@myfoodbag.co.nz where one of our Customer Love agents can look further into this for you!

Posted 9 months ago

“Frozen peas are defrosted every week, even tho it arrives at 9am”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 9 months ago

Hey Vanessa, thank you for providing us with your feedback. Our apologies to hear the quality control issue you have been facing with our frozen peas. If you have not yet already, please flick us an email at hello@myfoodbag.co.nz so that one of our Customer Love agents can assist you further 😊

Posted 9 months ago

My Food Bag is rated 4.6 based on 5,199 reviews