My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 5,327 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 5,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 12th August 2026

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The meals are not always good”

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Posted 2 days ago

“Not what I ordered”

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(Bargain Box (5 Nights For 4)) - Posted 2 days ago

“Its definitely cheaper than Hello Fresh, and 90% of the meals are really yummy, but I have had 2 separate orders with butterflied lamb leg, and the meat went bad, very fast. Disappointing as lamb is so expensive.”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 2 weeks ago

Hi Francis, thanks for your feedback. We're glad to hear you've been enjoying the value and most of the meals. We're sorry to hear about your experience with the butterflied lamb leg, especially on two separate occasions. Quality and food safety are extremely important to us, and this isn't the experience we want for our customers. We'd appreciate the opportunity to look into this further, so please send your order details to hello@myfoodbag.co.nz and our team can investigate. Thanks for bringing this to our attention. – Bargain Box Buddies

Posted 2 weeks ago

“Wanted ready made meals for a couple of weeks while away from home and husband receiving medical treatment. Changing delivery address was not easy and then cancelling future deliveries was less than obvious. The food was tasty but website was off putting.”

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Posted 3 weeks ago

Hi Heather, thanks for sharing. We’re sorry to hear changing the delivery address and cancelling future deliveries wasn’t easy, but glad the meals were tasty. We hear your feedback about the website feeling off-putting. If there’s anything else you’d like us to know, feel free to reach out to hello@myfoodbag.co.nz. - My Food Bag Foodies

Posted 2 weeks ago

“Great recipes let down by poor meat portions in many cases.”

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(MFB Shop Classic Ready Made Meal Bundle) - Posted 1 month ago

Hi Simon, thanks for your review. We’re glad you enjoy the recipes, and sorry to hear the meat portions were disappointing. We’ll pass your feedback to the team. - My Food Bag Foodies

Posted 1 month ago

“Thr Avacados supplied wasnt ripe enough to be served with the meal and thr frozen Hoki was so watered down it took a roll of handy paper towels to soak it up. Not leaving much for 6 people to share”

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(Bargain Box (5 Nights For 6)) - Posted 3 months ago

Hey there Mona, thank you for sharing your feedback. We are truly sorry to hear about your recent experience with the avocadoes and fish that you received in your delivery. We have raised this with the wider team and have followed up with a more detailed response to your email! Your feedback is genuinely valued and please do not hesitate to reach out to us again - Bargain Box Buddies

Posted 3 months ago

“Potatoes supplied do not roast well. Stew meat was tough even after 8hrs in slow cooker”

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(Bargain Box (4 Nights For 2)) - Posted 3 months ago

Hi Carol, thanks for sharing your thoughts. We’re sorry the potatoes you are receiving are not roasting well and that your meat was tough! We appreciate the feedback and will pass it along to our team. Your voice is heard and we hope to improve going forward - Bargain Box Buddies

Posted 3 months ago

“There needs to be an option that if I don’t pay, it just gets cancelled. As in my case when it happened I had not selected my box for the week and would like to not receive it as I hadn’t chosen the options.”

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(Bargain Box (3 Nights For 4)) - Posted 3 months ago

Hi Tayne, thanks so much for taking the time to share your feedback. We understand your perspective regarding the cancellation process and appreciate you sharing your experience with us. We aim to provide flexibility for customers who wish to continue using their subscription, including allowing active subscriptions to remain available while payment matters are resolved. We’ve passed your feedback on to our team for consideration as we continue looking for ways to improve the customer experience. Thanks again for your feedback! - Bargain Box Buddies

Posted 3 months ago

“Think needs a little bit more variety for the base cost without having to pay more. It's good having not to think what's for dinner but I am consistently adapting the meals to suit kids . Hence we need to skip sometimes and I plan week and frown meals”

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(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Hi Deanna, thanks for your review! We appreciate the feedback on variety and the balance between convenience and adapting meals for kids. We'll take your notes into account as we continue to look for ways to improve. - Bargain Box Buddies

Posted 3 months ago

“We get the bargain box. Food is generally good and plentiful. Sometimes get 3 meals from 1 nights ingredients. Last bag had a rotten radish though. Could do with some meals that don’t feature fries. We often just mash the potatoes. We like the fact there are plenty of meals to choose from. Really enjoy the veggie fritters but haven’t seen them again on the menu. Have tried the ready made meals found the lamb shank and lasagna very under whelming. Thought they would be good idea when there was only 1 person at home.Wouldn’t bother again with them be better off getting a takeaway.”

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(Bargain Box (4 Nights For 2)) - Posted 4 months ago

Hi Brian! Thanks for taking the time to share your feedback, we really appreciate it. We’re glad you’re enjoying the variety and veggie fritters 😊 We’re very sorry about the radish issue and that the fries-heavy meal didn’t suit your preferences. Your feedback about more non-fries options has been passed on to our wider team. We really value your input on our ready-made meals, and if anything, else comes up, please don’t hesitate to reach out. - Bargain Box Buddies

Posted 4 months ago

“Feeling like the ingredients are a bit sparse in a couple of the meals and they should include stock and mayo, not staple ingredients in our house Also this time we were missing a packet of wraps. Not normally any issues with this though just this time.”

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(Bargain Box (5 Nights For 4)) - Posted 4 months ago

Hi Cara, thanks for sharing your experience. We are very sorry to hear that the ingredients felt sparse in a couple of meals, and that a packet of wraps was missing this time. We’ll pass along your feedback about including stock and mayo and ensure future quality standards are met. - Bargain Box Buddies

Posted 4 months ago

“I enjoy the service but I do have a couple of issues. 1. Not all recipes are flavourful 2. For 2 people, the recipes use a lot of half onions, half spice packs which creates food waste 3. I have 5 full frozen peas bags in my freezer”

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(Bargain Box (5 Nights For 2)) - Posted 5 months ago

Hi Aleksandra, thanks for sharing your experience. We’re glad you enjoy the service and appreciate your feedback on flavour, portioning, and ingredient leftovers. We’ll pass your notes about flavours, onion usage, and the excess frozen peas for future recipe creation to the team for consideration. - Bargain Box Buddies

Posted 4 months ago

“Great recipes, but the portions are small for the amount of people, that’s the only downside.”

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(Bargain Box (4 Nights For 6)) - Posted 5 months ago

Hey! Thank you for your review. We're so glad you're enjoying the recipes! We really appreciate the feedback on portion sizes and will absolutely take note of this - Bargain Box Buddies

Posted 5 months ago

“We get rrady made meals not as good as they were”

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Posted 5 months ago

Hi Jan, thank you for your feedback. We're sorry to hear our Ready Made Meals haven't been hitting the mark for you lately. We know how important consistency is, and we'll be sure to pass your comments on to our wider teams for review. If there's anything we can help with, please don't hesitate to get in touch with our Customer Love team at hello@myfoodbag.co.nz or 0800 469 366! - My Food Bag Foodies

Posted 5 months ago

“Too many recipes with coleslaw or peas. Love more carrot & orher vegetables”

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(Bargain Box (3 Nights For 6)) - Posted 6 months ago

Hi Kristy, thanks for sharing your feedback. It's super helpful to hear what you would like to see more of. We will pass this feedback along to our team - Bargain Box Buddies

Posted 6 months ago

“Recipes are easy to follow and plenty of variations as long as you choose what you want, only downside is they supply far too much salad and veg, and the protein is lacking for our family of six.”

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Posted 8 months ago

Hi Paul, thanks for sharing your thoughts. We’re glad you find the recipes easy to follow and appreciate the variety. We’ll pass along your feedback about the surplus salad/veg and the protein portion to our team to address in future weeks. - My Food Bag Foodies

Posted 8 months ago

“Whilst the recipes are absolutely delicious the produce is borderline expiring so no wriggle room like you would have if you shopped yourself. Promos also need clearer terms. I skipped meals here and there. Promos still showed countdown of how many weeks left before honoured, then I wasn't eligible when new one started.”

Helpful Report

Posted 9 months ago

Hi Liselle, thanks for sharing your feedback. We’re glad you enjoy the recipes, and we’re sorry about the produce timing and clarity of our promotions. We will pass this feedback to the appropriate teams to review. Please don't hesitate to reach out to us at hello@myfoodbag.co.nz if you would like to discuss anything further 😊 - Fresh Start Foodies 🥦

Posted 9 months ago

“The convenience is really great. I do not feel like there is a lot of variety in the meals, and often see the same meals repeated frequently. I would also like to see better range of vegetarian options, as the current meat-free options seem very lacklustre compared to the meat options.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 9 months ago

Hi Claire, thanks for sharing your thoughts. We’re glad you find the convenience great, and we’ll take your feedback about meal variety and vegetarian options on board. Our team will look into expanding options to diversify the menu. If you’d like to chat more about specific preferences, feel free to reach out. - Bargain Box Buddies

Posted 9 months ago

“Too much lettuce in everything. We are doing the diabetes recipes but they are very similar and a bit boring.”

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Posted 9 months ago

Hi Vicki, thanks for sharing your experience. We’re sorry the lettuce is overpowering and that the diabetes recipes feel similar and a bit boring. We’ll pass your feedback to our team and look at ways to diversify the salads and menu options. - My Food Bag Foodies

Posted 9 months ago

“Pretty decent, some of the veggies are only good for a day or 2 after delivery though”

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(Bargain Box (3 Nights For 2)) - Posted 10 months ago

Hi Kristen, thanks for sharing your experience. We're sorry to hear about the state of your vegetables, in case you haven't already you can reach out to our team at hello@myfoodbag.co.nz and they can help sort it out. - Bargain Box Buddies

Posted 9 months ago

My Food Bag is rated 4.6 based on 5,327 reviews