My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.64

4.6 Rating 4,880 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,880 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Mostly good. The food is great. Had a couple of delivery issues and the last eggs I ordered were mostly cracked in the carton.”

Helpful Report

Posted 1 week ago

Hey Diana, thanks for sharing your experience with us! So sorry to hear of the cracked eggs and delivery issues. If you have not yet, please don't hesitate to reach out at hello@myfoodbag.co.nz where one of our Customer Love agents can look further into this for you!

Posted 1 week ago

“Frozen peas are defrosted every week, even tho it arrives at 9am”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 2 weeks ago

Hey Vanessa, thank you for providing us with your feedback. Our apologies to hear the quality control issue you have been facing with our frozen peas. If you have not yet already, please flick us an email at hello@myfoodbag.co.nz so that one of our Customer Love agents can assist you further 😊

Posted 1 week ago

“Too much repetition, raw veg and way way too much rice”

Helpful Report

Posted 2 weeks ago

Hi Maxine, thank you for your feedback! We're sorry to hear that you found the meals repetitive and that the rice portions were excessive. We always aim to provide a balanced variety, and your comments will help us refine our recipes. We hope you’ll give us another chance to impress you in the future! - My Food Bag Foodies

Posted 2 weeks ago

“Did not honor recent promos,blamed me for not receiving them for doing something wrong, when you ask for an explanation, you get fed a lot of dribble, strange outfit to deal with. The ready made meals are quite good but pricey!”

Helpful Report

Posted 3 weeks ago

Hi Rowland, thank you for sharing your thoughts with us! We appreciate your feedback about our promotion process. We're constantly looking for ways to improve the experience for our customers, and your input is invaluable. We'll take your comments into consideration as we move forward. Apologies for any inconvenience caused in the meantime - My Food Bag Foodies

Posted 3 weeks ago

“I have been getting ready made meals because of operations etc. The chicken and veg pie is so far great, whether single serve or servr for four. Plenty of chicken which makes the pie what it i, a chicken pie. I find the mince based meals like lasagne and chorizo meals very fatty. They repeat on me forever and a day. As for the potato top beef pie - it's a blob of mashed potato on a spoon of stew and half a tray of carrots - very disappointing too. Chicken and chorizo gnocchi very disappointing too -fatty , no chicken to speak of I am trying them once more, choosing different meals. Stay tuned.”

Helpful Report

Posted 3 weeks ago

Hi Denise, thank you for sharing your thoughts with us! We're glad to hear you enjoyed the Chicken and Veggie Pie. We're sorry to hear that some of the Mince-based meals and other dishes haven’t lived up to your expectations. Your feedback is really valuable and helps us improve our recipes and portioning, so we will certainly take it into account as we strive to enhance our recipes going forward. We hope your next selections are more to your liking. Please keep us updated, we're eager to hear how they go! - My Food Bag Foodies

Posted 3 weeks ago

“Please can you provide gluten free meals. I would have thought in this day and age that gluten free meals would be available. Thank you”

Helpful Report

(4 Meals) - Posted 4 weeks ago

Hi Judith, thank you for reaching out with your request! We understand the importance of catering to different dietary needs, including gluten-free meals. Your feedback is valuable to us, and we will definitely take it into consideration as we work on our Ready Made Meal offerings. We appreciate your support and hope to serve you better in the future! - My Food Bag Foodies

Posted 3 weeks ago

“Smoked fish in pie tough/dry, beef sometimes tough with gristle (and once could not eat any of it) but sometimes enjoyable, chicken dishes very good. Packaging and delivery excellent”

Helpful Report

(6 Meals) - Posted 1 month ago

Hi Janet, thank you for taking the time to share your feedback. We're really glad to hear you’re enjoying the Chicken meals and that our packaging and delivery have been meeting your expectations! We’re sorry to hear that some of the Beef and Smoked Fish dishes haven’t hit the mark. That’s definitely not the experience we want you to have, and we’ll make sure your comments are passed on to our kitchen team. We’re always working to improve and really appreciate you letting us know. Thanks again for your honest review! - My Food Bag Foodies

Posted 1 month ago

“Good sized meals but not enough variety. My husband doesn't like all the curries and rice meals which makes it very limiting. Get tired of having to choose same meals each week”

Helpful Report

(9 Meals) - Posted 1 month ago

Hi Anna, thank you for your feedback! We’re glad you find our meals to be a good size, but we’re sorry to hear that the variety has been limiting. We appreciate your input about the meal selection, and we are always working to enhance our offerings to better suit everyone’s tastes. We hope to provide more diverse options that your husband will enjoy in future menus! - My Food Bag Foodies

Posted 1 month ago

“I HAVE BEEN A REGULAR CUSTOMER OVER 5 YEARS. SOMETIMES WE FORGET TO CHOOSE THE MENU AND WE ALWAYS THEN GET AT LEAST 3 OF YOUR WORST ITEMS E.G CURRIES, REDANG AND LASAGNA ETC. COULD YOU NOT THEN INSTEAD USE THE PREVIOUS WEEKS ORDER OR CANCEL THE WHOLE ORDER? BRUCE FISHER”

Helpful Report

(6 Meals) - Posted 1 month ago

Hi Bruce, thank you for being a long-time customer and for sharing your thoughts with us! We understand how frustrating it can be when menu selections are missed. Your suggestion about using previous orders is appreciated, and we’ll definitely consider this for future improvements. In case you haven't already voiced your concerns directly with us, we recommend sending an email at hello@myfoodbag.co.nz. - My Food Bag Foodies

Posted 1 month ago

“Meals not as described, parmesan chicken describes the chickenand sauce"with crispy roast potatoes". The potatoes are always mushy as the chicken and sauce are put on top. Not nice. Also you don't always get what you ordered, usually with something you don't like. Thank goodness that only happens sometimes. Most meals are good.”

Helpful Report

(12 Meals) - Posted 2 months ago

Hi Terry, thank you for sharing your thoughts with us! We're sorry to hear that some meals haven’t met your expectations and that you’ve encountered issues with your orders. Your feedback is invaluable, and we'll work on ensuring our meals are delivered as described. We're glad to know you enjoy most of the meals, and we appreciate your understanding! - My Food Bag Foodies

Posted 2 months ago

“ready meals do not have enough variety - lots of spicy meals - if your eating them each day - it's gets boring”

Helpful Report

(4 Meals) - Posted 2 months ago

Thanks for your honest feedback Daryl! We understand the need for more variety and appreciate you sharing your thoughts. We're constantly working on expanding our menu to include a wider range of flavors and options, so thank you again. - My Food Bag Foodies

Posted 2 months ago

“Packaging sometimes ripped or soggy Some weeks there is not a great selection to choose from or too many chicken options Flavours get repetitive”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Elly, thank you for your feedback! We're sorry to hear about the occasional packaging issues and understand your concerns around menu variety, especially the number of chicken options and flavours feeling a bit repetitive. We're always working to improve both our packaging and meal selection, so your comments are really helpful - Bargain Box Buddies

Posted 2 months ago

“I am not too keen on the beef recipes - with the beef pieces I find them dry”

Helpful Report

(12 Meals) - Posted 2 months ago

Hi Ronald, thank you for your honest feedback! We’re sorry to hear that you found the beef recipes a bit dry. Your comments are important to us, and we’ll certainly share your thoughts with our culinary team for future improvements. We aim to create meals that everyone can enjoy! - My Food Bag Foodies

Posted 2 months ago

“I like your service, but most of the food are too salty.”

Helpful Report

(6 Meals) - Posted 2 months ago

Hi Theresa, thank you for your kind words! We're delighted to hear that you like our service. Your satisfaction means the world to us, and we’re here to make your meal times enjoyable and hassle-free! - My Food Bag Foodies

Posted 2 months ago

“Over all product ok. Choice of dishes could be more varied and could include fish and more pork. Most menus have mostly chicken and some beef. Disappointed in ready made dishes as the actual appears little like the original item.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hi Graham, thank you for sharing your feedback! We're glad you find our product to be okay overall. We appreciate your thoughts on the variety of dishes and will definitely take your suggestions about including more fish and pork into consideration. Your insight regarding the ready-made dishes is also valuable to us as we strive to ensure they meet expectations, in where we suggest reaching out to our Customer Love team. - Bargain Box Buddies

Posted 2 months ago

“Too much chicken and carrots like some of the meals though”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 3 months ago

Hi Sue, thank you for your feedback! We’re glad to hear you enjoyed some of the meals, but we appreciate you pointing out the overuse of Chicken and Carrots. We’re always working to improve our variety, and your input helps us do that. We’ll be sure to pass this along to our menu team! - My Food Bag Foodies

Posted 3 months ago

“Yummy food”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 3 months ago

Hi Katherine, thank you for your review! We're thrilled to hear you found the food yummy. - Bargain Box Buddies

Posted 3 months ago

“I'm interested in more of the lower-calorie meals—they taste great and look appealing. I usually order six meals per week, and by the time I get to the last one (which has been in the fridge for about six days), the flavor starts to fade a bit. It’s not a major issue, but something to keep in mind. I do wish they rotated the meal options more frequently. I've been ordering for about 2–3 months, and as far as I can tell, there haven’t been any new additions to the low-calorie range.”

Helpful Report

(6 Meals) - Posted 3 months ago

Hi there Cameron, thanks so much for your feedback! We're really glad to hear you're enjoying the taste and presentation of our lower-calorie meals, that's great to know! We also appreciate you pointing out the freshness toward the end of the week and the desire for more variety. Both are really helpful insights, and we’ll pass them along to our menu team as we continue to improve and expand our offerings. Thank you again for your feedback and continued support - My Food Bag Foodies

Posted 3 months ago

“Slightly on the more expensive side and the timing of the charges are inconvenient but the food is usually good quality and delicious. Packaging sometimes sucks and dry ingredients can get wet but usually pretty happy.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 3 months ago

Hi Wilson! Thank you for your honest feedback! We're really glad to hear you enjoy the quality and taste of our food, that means a lot to us. We appreciate you pointing out areas where we can improve, like our packaging and the timing of charges. We’re always working on refining our service, and your input helps us do just that. If you ever run into a specific issue, please don’t hesitate to reach out, we’d love the chance to make it right. Thanks again for your support - My Food Bag Foodies

Posted 3 months ago

“Happy with the quality of the products.. Happy with customer services. However unhappy with the repetitive ingredients. We predominantly purchase bargain box due to cost and it's such a shame that the meal choices are becoming less appealing and so many extra costs within the choices making the bargain box more expensive. I also have a suggestion... is there a possibility of members being able to buy more than one box on occasion as a gift to family or friends.. Thank you for your services.”

Helpful Report

(4 Meals) - Posted 3 months ago

Hi there Mitch, while we’re so glad to hear you’re happy with the quality of our products and the service from our team, we’re sorry to hear you’ve found the ingredients in the Bargain Box becoming repetitive and that some of the optional upgrades are affecting the value! We’re always working to keep our meals fresh, affordable, and exciting, so we’ll definitely pass your feedback on to our menu team. As for your suggestion, you can absolutely purchase more than one box at a time! We also offer our Shop range, which is specifically designed for one-off purchases and gifting, with no subscription required. It’s a great option if you'd like to surprise family or friends with a box. You can check it out here: www.myfoodbag.co.nz/shop - My Food Bag Foodies

Posted 3 months ago

My Food Bag is rated 4.6 based on 4,880 reviews