My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,937 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good selection to much salads and meat potions could be an extra 100 grams . Good flavors to many fro men peas”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 weeks ago

Hey Wayne and Pam, thank you for your feedback regarding our range of products. If you have not yet, please do reach out to us either via email to hello@myfoodbag.co.nz, or ring us on 0800 469 366, where one of our Customer Love agents can assist you further! - Bargain Box Buddies 🍊

Posted 2 weeks ago

“While I really enjoy not having to plan meals and trying out new menus, I think perhaps the distance from packing to delivery is too far. Some of the ice is always melted leading to a soggy box, defrosted peas or beans, and some packages and menus getting wet. Last delivery some eggs were broken.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 month ago

Hi Elizabeth! Thank you for taking the time to share your experiences with us. We're glad to hear that you're enjoying the variety of meals, but we're sorry to learn about the packing and delivery issues you've encountered. Your feedback is invaluable, and we’ll work on improving our delivery process to ensure everything arrives fresh and intact. In case you haven't already reach out to our Customer Love team at hello@myfoodbag.co.nz and someone can help you there. Thanks for your understanding, and your support! - Bargain Box Buddies

Posted 1 month ago

“We love the convenience of the meals but would like more low cal options to choose from each week and we find there is a lack of variety. Also the chicken can be a little rubbery depending on the meal.”

Helpful Report

Posted 1 month ago

Hi MacGregor! Thank you for your honest feedback. We're glad you appreciate the convenience of our meals! We understand the importance of variety and low-calorie options, and we’re continually working to expand our menu. Your comment about the chicken texture is also noted, and we will ensure this is passed along to our teams for review. - My Food Bag Foodies

Posted 1 month ago

“Mostly good. The food is great. Had a couple of delivery issues and the last eggs I ordered were mostly cracked in the carton.”

Helpful Report

Posted 1 month ago

Hey Diana, thanks for sharing your experience with us! So sorry to hear of the cracked eggs and delivery issues. If you have not yet, please don't hesitate to reach out at hello@myfoodbag.co.nz where one of our Customer Love agents can look further into this for you!

Posted 1 month ago

“Frozen peas are defrosted every week, even tho it arrives at 9am”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 2 months ago

Hey Vanessa, thank you for providing us with your feedback. Our apologies to hear the quality control issue you have been facing with our frozen peas. If you have not yet already, please flick us an email at hello@myfoodbag.co.nz so that one of our Customer Love agents can assist you further 😊

Posted 2 months ago

“Too much repetition, raw veg and way way too much rice”

Helpful Report

Posted 2 months ago

Hi Maxine, thank you for your feedback! We're sorry to hear that you found the meals repetitive and that the rice portions were excessive. We always aim to provide a balanced variety, and your comments will help us refine our recipes. We hope you’ll give us another chance to impress you in the future! - My Food Bag Foodies

Posted 2 months ago

“Did not honor recent promos,blamed me for not receiving them for doing something wrong, when you ask for an explanation, you get fed a lot of dribble, strange outfit to deal with. The ready made meals are quite good but pricey!”

Helpful Report

Posted 2 months ago

Hi Rowland, thank you for sharing your thoughts with us! We appreciate your feedback about our promotion process. We're constantly looking for ways to improve the experience for our customers, and your input is invaluable. We'll take your comments into consideration as we move forward. Apologies for any inconvenience caused in the meantime - My Food Bag Foodies

Posted 2 months ago

“I have been getting ready made meals because of operations etc. The chicken and veg pie is so far great, whether single serve or servr for four. Plenty of chicken which makes the pie what it i, a chicken pie. I find the mince based meals like lasagne and chorizo meals very fatty. They repeat on me forever and a day. As for the potato top beef pie - it's a blob of mashed potato on a spoon of stew and half a tray of carrots - very disappointing too. Chicken and chorizo gnocchi very disappointing too -fatty , no chicken to speak of I am trying them once more, choosing different meals. Stay tuned.”

Helpful Report

Posted 2 months ago

Hi Denise, thank you for sharing your thoughts with us! We're glad to hear you enjoyed the Chicken and Veggie Pie. We're sorry to hear that some of the Mince-based meals and other dishes haven’t lived up to your expectations. Your feedback is really valuable and helps us improve our recipes and portioning, so we will certainly take it into account as we strive to enhance our recipes going forward. We hope your next selections are more to your liking. Please keep us updated, we're eager to hear how they go! - My Food Bag Foodies

Posted 2 months ago

“Please can you provide gluten free meals. I would have thought in this day and age that gluten free meals would be available. Thank you”

Helpful Report

(4 Meals) - Posted 2 months ago

Hi Judith, thank you for reaching out with your request! We understand the importance of catering to different dietary needs, including gluten-free meals. Your feedback is valuable to us, and we will definitely take it into consideration as we work on our Ready Made Meal offerings. We appreciate your support and hope to serve you better in the future! - My Food Bag Foodies

Posted 2 months ago

“Smoked fish in pie tough/dry, beef sometimes tough with gristle (and once could not eat any of it) but sometimes enjoyable, chicken dishes very good. Packaging and delivery excellent”

Helpful Report

(6 Meals) - Posted 3 months ago

Hi Janet, thank you for taking the time to share your feedback. We're really glad to hear you’re enjoying the Chicken meals and that our packaging and delivery have been meeting your expectations! We’re sorry to hear that some of the Beef and Smoked Fish dishes haven’t hit the mark. That’s definitely not the experience we want you to have, and we’ll make sure your comments are passed on to our kitchen team. We’re always working to improve and really appreciate you letting us know. Thanks again for your honest review! - My Food Bag Foodies

Posted 3 months ago

“Good sized meals but not enough variety. My husband doesn't like all the curries and rice meals which makes it very limiting. Get tired of having to choose same meals each week”

Helpful Report

(9 Meals) - Posted 3 months ago

Hi Anna, thank you for your feedback! We’re glad you find our meals to be a good size, but we’re sorry to hear that the variety has been limiting. We appreciate your input about the meal selection, and we are always working to enhance our offerings to better suit everyone’s tastes. We hope to provide more diverse options that your husband will enjoy in future menus! - My Food Bag Foodies

Posted 3 months ago

“I HAVE BEEN A REGULAR CUSTOMER OVER 5 YEARS. SOMETIMES WE FORGET TO CHOOSE THE MENU AND WE ALWAYS THEN GET AT LEAST 3 OF YOUR WORST ITEMS E.G CURRIES, REDANG AND LASAGNA ETC. COULD YOU NOT THEN INSTEAD USE THE PREVIOUS WEEKS ORDER OR CANCEL THE WHOLE ORDER? BRUCE FISHER Can I add something to my previous comments which you obviously do not agree with. We again forgot to order. Your substitute array included something called Za atar Chicken with Jewelled Rice. I mean this in the nicest possible way but I have to say it was the worst meal I have had in my living memory. Where did the chicken come from? I will watch your share price with interest.”

Helpful Report

(6 Meals) - Posted 3 months ago

Hi Bruce, thank you for being a long-time customer and for sharing your thoughts with us! We understand how frustrating it can be when menu selections are missed. Your suggestion about using previous orders is appreciated, and we’ll definitely consider this for future improvements. In case you haven't already voiced your concerns directly with us, we recommend sending an email at hello@myfoodbag.co.nz. - My Food Bag Foodies

Posted 3 months ago

“Meals not as described, parmesan chicken describes the chickenand sauce"with crispy roast potatoes". The potatoes are always mushy as the chicken and sauce are put on top. Not nice. Also you don't always get what you ordered, usually with something you don't like. Thank goodness that only happens sometimes. Most meals are good.”

Helpful Report

(12 Meals) - Posted 3 months ago

Hi Terry, thank you for sharing your thoughts with us! We're sorry to hear that some meals haven’t met your expectations and that you’ve encountered issues with your orders. Your feedback is invaluable, and we'll work on ensuring our meals are delivered as described. We're glad to know you enjoy most of the meals, and we appreciate your understanding! - My Food Bag Foodies

Posted 3 months ago

“ready meals do not have enough variety - lots of spicy meals - if your eating them each day - it's gets boring”

Helpful Report

(4 Meals) - Posted 3 months ago

Thanks for your honest feedback Daryl! We understand the need for more variety and appreciate you sharing your thoughts. We're constantly working on expanding our menu to include a wider range of flavors and options, so thank you again. - My Food Bag Foodies

Posted 3 months ago

“Packaging sometimes ripped or soggy Some weeks there is not a great selection to choose from or too many chicken options Flavours get repetitive”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 3 months ago

Hi Elly, thank you for your feedback! We're sorry to hear about the occasional packaging issues and understand your concerns around menu variety, especially the number of chicken options and flavours feeling a bit repetitive. We're always working to improve both our packaging and meal selection, so your comments are really helpful - Bargain Box Buddies

Posted 3 months ago

“I am not too keen on the beef recipes - with the beef pieces I find them dry”

Helpful Report

(12 Meals) - Posted 4 months ago

Hi Ronald, thank you for your honest feedback! We’re sorry to hear that you found the beef recipes a bit dry. Your comments are important to us, and we’ll certainly share your thoughts with our culinary team for future improvements. We aim to create meals that everyone can enjoy! - My Food Bag Foodies

Posted 4 months ago

“I like your service, but most of the food are too salty.”

Helpful Report

(6 Meals) - Posted 4 months ago

Hi Theresa, thank you for your kind words! We're delighted to hear that you like our service. Your satisfaction means the world to us, and we’re here to make your meal times enjoyable and hassle-free! - My Food Bag Foodies

Posted 4 months ago

“Over all product ok. Choice of dishes could be more varied and could include fish and more pork. Most menus have mostly chicken and some beef. Disappointed in ready made dishes as the actual appears little like the original item.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 4 months ago

Hi Graham, thank you for sharing your feedback! We're glad you find our product to be okay overall. We appreciate your thoughts on the variety of dishes and will definitely take your suggestions about including more fish and pork into consideration. Your insight regarding the ready-made dishes is also valuable to us as we strive to ensure they meet expectations, in where we suggest reaching out to our Customer Love team. - Bargain Box Buddies

Posted 4 months ago

“Too much chicken and carrots like some of the meals though”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 months ago

Hi Sue, thank you for your feedback! We’re glad to hear you enjoyed some of the meals, but we appreciate you pointing out the overuse of Chicken and Carrots. We’re always working to improve our variety, and your input helps us do that. We’ll be sure to pass this along to our menu team! - My Food Bag Foodies

Posted 4 months ago

“Yummy food”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 5 months ago

Hi Katherine, thank you for your review! We're thrilled to hear you found the food yummy. - Bargain Box Buddies

Posted 4 months ago

My Food Bag is rated 4.6 based on 4,937 reviews