Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.65

“The menus have been good and diverse although the quality of some of the “fresh” ingredients haven’t been the highest quality.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 week ago

Hi Jordie, thank you for your review! We're glad you enjoyed the diverse menus, but we're sorry to hear that some of the fresh ingredients didn't meet your expectations. We always appreciate feedback on quality, and we'll work to ensure the best experience for our customers. Thank you for sharing your thoughts with us! - Bargain Box Buddies

Posted 1 week ago

“I find the Ready Meals waver between excellent and average. Twice now I have had meals arrive where only half the meal was packed and it is a pain of long waits and disbelieving phone people to try to get a resolution.”

Helpful Report

(6 Meals) - Posted 2 weeks ago

Hi Jo, thank you for sharing your feedback with us. We’re sorry to hear about the inconsistency with your Ready Meals and the hassle it caused you. Your experience is important to us, and we’ll certainly work on improving our processes to prevent this from happening in the future. We appreciate your patience and understanding as we address these issues. - My Food Bag Foodies

Posted 2 weeks ago

“Often items are damaged, or missing, They are quick to respond when you contact about this though. And lots and lots of frozen peas!”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hi Lisa, thank you for your feedback! We're glad to hear that our team is quick to respond when there are any issues. We understand that missing or damaged items can be frustrating, and we'll continue working on improving that aspect. As for the frozen peas, we're sorry to hear you've had an overabundance, we'll make sure to note this going forward! If you have any other thoughts, we'd love to hear them. - Bargain Box Buddies

Posted 1 month ago

“Mostly a positive experience, the occasional let down.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hi Graham, thank you for your honest review! We appreciate your positive comments and are glad to hear that you enjoyed your experience with us. We’re always striving to improve, and your feedback about the occasional letdowns will help us enhance our service. If you have any specific suggestions or thoughts, please feel free to share. Happy cooking! - Bargain Box Buddies

Posted 1 month ago

“Love the convenience of not having to go shopping or meal plan. Kids get excited when it is delivered, like they are unwrapping a present. Don’t love how repetitive it can be eg, peas or boo Chou in every meal for a week. Some meals are hard to sell to the kids. A kid friendly box with hidden veggies and healthier versions of kids favorites would be amazing. Sometimes box is damaged and frozen packs burst and leak over recipes which is quite annoying.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Erin, thank you for sharing your thoughts with us! We're so glad to hear that the convenience of our service brings excitement to your kids. We appreciate your feedback about meal variety and understand how important it is to keep things interesting for your family. Your suggestion for a kid-friendly box with hidden veggies is fantastic, and we’ll definitely consider it as we plan future menus. We're sorry to hear about the issues with damaged boxes and leaking packs — that's not the experience we want for our customers. Thank you for bringing this to our attention! - Bargain Box Buddies

Posted 1 month ago

“There’s too many meals that come with coleslaw. Mixing up for alternative salads or vegetables would make it more likely for us to order over the long term. We throw away so much coleslaw because we’re sick of it.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 3 months ago

Hi Sharon, thank you for your feedback! We appreciate you taking the time to share your thoughts with us. We're sorry to hear that you've found the coleslaw repetitive. We’re always looking for ways to diversify our meal offerings, and your suggestion for alternative salads or vegetables is valuable. We'll definitely take it into account as we continue to improve our menu. Thanks again! - Bargain Box Buddies

Posted 3 months ago

“Happy with portion sizes however vegetables need to be refresher”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Hi Sheree, thank you for your review! We're pleased to hear that you're happy with the portion sizes. We appreciate your feedback on the vegetables, and we’ll definitely take your comments into consideration and pass this feedback on to our team. - Bargain Box Buddies

Posted 3 months ago

“The meals are enjoyable and ingredients fresh. It is rather expensive for what you receive but the convenience is often worth the extra cost for us.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 months ago

Hi Toni, thank you for your review! We're glad to hear that you're enjoying the meals and finding the ingredients fresh. We appreciate your feedback regarding pricing but glad to hear that mostly the convenience outweighs the cost. Your feedback is valuable to us as we strive to enhance the overall experience. - Bargain Box Buddies

Posted 3 months ago

“I loved the convenience of it but find some of the recipes very basic.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 3 months ago

Hi Kim, thank you for your review! We're so glad to hear that you loved the convenience of Bargain Box. We appreciate your thoughts on the recipes, and we’re always looking for ways to elevate the experience whilst keeping the cost low. Thanks for sharing your feedback! - Bargain Box Buddies

Posted 3 months ago

“I started doing the healthy re-start which is a little expensive but I wanted to win the prizes not knowing that I had to order the boxes within a short time frame. I didn't know this at the time & was really disapointed. I have now switched to the bargain box that I am enjoying and it is far more cost effective for me.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 3 months ago

Hi Kelly, thank you for sharing your thoughts! We appreciate you trying out our Fresh Start Restart and we apologise for your disappointment regarding the ordering timeline for the prizes. However, we're glad to hear you've found enjoyment in the Bargain Box! Your feedback helps us improve and we’re always here to support you in your meal planning journey. Happy cooking! - Bargain Box Buddies

Posted 3 months ago

“I am rating bargain box. Prices keep increasing. Quality of fresh ingredients is declining, amounts are decreasing and we are expected to provide more and more out of our cupboards for 'staples'.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 months ago

Hi Louise, thank you for your feedback. We're sorry to hear you're feeling that the prices and quality haven't met your expectations. We are continually working to ensure our ingredients are fresh and of high quality, while also balancing costs. Your comments about the staples are duly noted, and we appreciate you bringing this to our attention. We'll use your insights to improve our service. - Bargain Box Buddies

Posted 4 months ago

“Food choices are always good. Catering to our needs. Sometimes. ( normally once a week) something is wrong. This week. The pork mince in the box wasn't packed with the ice blocks. So it had been sitting out in the warm air and had started to sweat. Greens are often wilted. Although we have been enjoying a warm summer in the south. Lastly. We keep coming back and getting the meals because it is good and easy. We can replace the wilted greens or whatever we need to. But if both of us have been at work for a long day, it is great just to come home and make a something that all the ingredients are there and we follow the recipe 😉 Sometimes.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 months ago

Hi Greg, thank you for your review! We’re pleased to hear that you appreciate the variety of our meals and the ease they bring to your busy days. We understand how frustrating it can be when items aren’t packed as they should be and when veggies don't meet your expectations. Your feedback is important, and we’ll make sure to look into these issues. It’s great to hear that you’re able to adapt and still enjoy cooking with us. Please reach out to us on 0800 469 366 or at hello@myfoodbag.co.nz and we would be happy to look into these issues further. We’re here to help improve your experience! - My Food Bag Foodies

Posted 4 months ago

“I am mostly happy with my deliveries so far, except the frozen vegetables always arrive defrosted and the Talleys Corn is very chewy. The carrots also do not last the couple of days before use - they always go soft. This does make me at times frustrated when preparing the meal.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 year ago

Kia ora Christine, thank you so much for taking the time to share your feedback about your experience with Bargain Box. We truly appreciate your kind words and we're thrilled to hear that our service has been making you happy! At My Food Bag, customer satisfaction is our top priority. We continuously strive to provide excellent service and deliver fresh, high-quality ingredients to your doorstep. If there's ever an item that you are not satisfied with, give our Customer Love team a call or email and we will be happy to assist you. We're here to help and ensure that every aspect of your Bargain Box journey is enjoyable. -Bargain Box Buddies [Your Name]

Posted 1 year ago

“We enjoy the meals but struggle with some of the steps as we think they aren't explanatory enough, would be easier with step by step with a photo of what it should look like through out. I find the app okay to use with changing meals but I can't figure out how to change our meal choices to low carb as we are finding the meals quite carb heavy and would prefer not to have so many carbs. The meals so far have been delicious though.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Hi Frank, Thank you so much for taking the time rate Bargain Box. We are so glad to hear that you are enjoying our delicious meals on offer, and thank you for providing your feedback on the recipes. We are sorry to hear that sometimes the steps aren't clear to follow! We will make sure to pass this feedback onto our team so they are aware. Our Chefs always love to hear recipe feedback, as it is through feedback that we can improve, so please rate your recipes and provide comment in your account area - this information goes directly to our Development Kitchen and these are analysed fully every week. When choosing your meals for the week, we do have the option to filter through the different recipes. The "Healthy" section will show our Nutritionist's Picks, Heart Healthy and Low Carb meals on offer. If you ever need any assistance or have any questions, please don't hesitate to reach out to our Customer Love team at hello@myfoodbag.co.nz - We're always here to help. - Bargain Box Buddies

Posted 1 year ago

“- Not sure portions are enough for 4 people (esp 2 teenage boys), so I have to pad it out with extra veges or carbs. - It annoys me that I can't choose items I don't want included eg I hate capsicum so I have to go through recipes to work out what it is in. - packaging is much better than it used to be. Love the box in a box idea. - Like not having to think about what's for dinner.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 1 year ago

Hey Kate, thanks for your review! We appreciate your feedback on portion sizes and ingredient selection. Currently there is no option to exclude particular ingredients, however we will pass this feedback onto our wider teams. We're glad to hear that you have noticed an improvement with the packaging and are enjoying the convenience of not having to plan dinner. We hope to deliver to you again soon! - The Bargain Box Buddies

Posted 1 year ago

“Takes the thought process out of cooking. Would be nice to have a ‘mild’ option as some meals are too spicy for our kids.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Hi Rebekah! Thank you so much for taking the time to share your feedback on My Food Bag. We're thrilled to hear that you had a positive experience with our service! - Bargain Box Buddies.

Posted 1 year ago

“Overall Bargain box is good to the busy life style and takes the hassle out of thinking about what you need to cook and get you out of a rut at a more affordable price than some of the other boxes. There is a good selection of meals with some meals that are delicious and surprising, and many others are so so… if not bordering on bland. I’ve never met a taco I didn’t like until now! Currently taking a break while on holiday, and will see if life gets busy again and the need arises for bargain box again. The meat quality has been fantastic, but the vegetable quality has been a bit hit and miss.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 1 year ago

Dear Abby, thank you so much for taking the time to leave us a review of Bargain Box. We really appreciate your feedback and we're thrilled to hear that you enjoyed your experience with us! We strive to provide convenience, high-quality ingredients, and delicious recipes to make cooking a breeze for our customers. We're constantly working to improve our service and offer a wide variety of meal options to cater to different tastes and dietary needs. Once again, thank you for your kind words and for choosing Bargain Box. We look forward to serving you again soon! -Bargain Box Buddies 🥕

Posted 1 year ago

“Thanks for the chance to give feedback. My FoodBag (Bargain Box) is variable and if anything the quality of the meals has gone down a bit in the last few weeks and we are finding it harder to choose meals. The meals are healthy but quantities vary between having plenty and other times just enough. There has been a mismatch between fillings and size of tortillas or slider buns. The packaging hasn't been as carefully done recently- tomatoes were a bit squashedand other packing a bit more haphazard one week (etter last week) and we recently were missing a recipe and then an important incregient (ginger sauce) for two separate recipes. We had low carb potatoes for a house with young adults where we need the carbs and the potato quantity is a bit light. Many of the recipes are very similar (chicken breasts with various sauces) and the salads are increasingly strange - things like cooked broccoli and lettuce together. Putting vinegar on salds makes them taste worse (not a proper vinaigrette). Potatoes almost always need peeling as they are green in places and cucumber skin is bitter (not telegraph cucumbers either) and also needs peeling. You need some information for novice cooks on things like techniques as I didn't know how to grate beetroot . Some of the instructions and timing is overly complicated. The salads get boring and overall we have had mostly the same selection of vegetables for weeks. Some recipes are a bit of a strange fusion- e.g tandoori tacos or pork mince koftas given pork isn't eaten in the Middle East. The deliveries are on time, meat is good quality (though mince a bit solid and hard to break up) but need more of smoked meat options which are small quantities (for recipes with tacos). Sauces are tasty, and spice packets work well and are convenient. Chipotle sour cream too hot for my daughter. Would be helpful to have some way of feeding back on the website apart from giving recipe reviews. We are having my Bargain Box after I have had an operation and can't cook but are finding we are getting bored with the meals. However the meals are very quick to make, and some are great, others not so good. Feed the Team meals work well for us when they look palatable. The two meat options are sometimes worth choosing.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Hey Katharine, thanks so much for your feedback! We are sorry to hear you have found that our quality has gone down, varying quantities, and unsatisfactory packaging! We will be following this up with our packing teams, so they are aware and can look into their processes. We appreciate your feedback on our ingredients and recipes. This is super important for us to pass onto our wider teams so we can look into improvements going forward. We are glad to hear that your deliveries are arriving on time and that you are enjoying the sauces and spices within your meals! Thanks again for your valuable feedback, we really appreciate it! If you have any further feedback you can also email us at hello@myfoodbag.co.nz or give us a call on 0800 469 366 😊 - Bargain Box Buddies 🧡

Posted 1 year ago

“generally good, some damaged vegetables, ice melts so recipes wet”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 1 year ago

Hi Danielle, thank you so much for taking the time to share your feedback about Bargain Box. We really appreciate it. Ensuring the quality and freshness of our ingredients is something we take great pride in, so we'll definitely take your feedback on board and let our packing and delivery team know about the issues you've faced. Have a great day! -Bargain Box Buddies 🥕

Posted 1 year ago

“The lettuce goes bad very quickly so either eat all of the lettuce recipes first or avoid them”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Hi Jasmine, thank you so much for your feedback regarding your recent deliveries with us. We do appreciate you taking the time passing on your feedback. We're sorry to hear that your lettuces you have received from us has been such poor quality and if you haven't reached out to us, yet you can send us an email at hello@myfoodbag.co.nz and our Customer Love team can get in touch. We're always here to help and ensure that you have a fantastic experience with My Food Bag. Thank you once again for your support and for being a valued customer! - The Bargain Box Buddies

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

My Food Bag Reviews