My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 5,019 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 5,019 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick easy meals that make dinner time stress free.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 hours ago

“I love the ease of the box, and having meals pre-planned for us has led to healthier eating choices and a lot of money saved as we would be eating out a lot more. A few downsides to bargain box are: sometimes the meals we receive are not four meals worth, whilst other times we have heaps of leftovers. Also, on multiple occasions we have had carrots or salad go bad within 4 days of receiving them, meaning we have to go and buy more. The biggest bit of feedback from us is please can you notify people of the “pantry essentials” BEFORE the box arrives!! We have had to rush to the store to buy stock, wholegrain mustard and other “pantry items” because we don’t usually have them. I’m sure other people have experienced this, and it feels quite important to let people know what they should have before the week starts - even if you just highlight the pantry items in red or something so it’s easy to see!”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 1 week ago

Hi Hannah, thank you so much for your thoughtful review. We really appreciate you taking the time to share your experience with us. We’re so glad to hear that you’re enjoying the convenience of the box and that it’s helped support healthier eating while saving you money, that’s exactly what we aim for. However, we are sorry to hear about the inconsistencies in portion sizes and the freshness of some of your produce. Please feel free to get in touch with us next time you have any issues! In regard to the 'Pantry Staples', we do send a 'What's In Your Bag' email out on Tuesday afternoons that outlines your order as well as the Pantry Staples needed for each meal. That said, we really appreciate your suggestion around making these more visible or easier to spot, we’ll be sure to pass that feedback along to the team. Thank you again Hannah!

Posted 6 days ago

“Always delicious and fresh. Love not having to think about "what to have"”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 week ago

Hi Pauline, thanks for the review! We’re so glad you’re enjoying our delicious meals and that you don’t have to think about what to have. We’ll pass your kind words to the team. - Bargain Box Buddies 🥕

Posted 1 week ago

“Good meals and portion sizes. Not great value for money but I keep ordering, so that speaks volumes”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 weeks ago

Hi Carmen, thanks for the review! We’re glad you’re enjoying the meals and portion sizes. We hear you on value for money, and have passed this as feedback to our team. - Bargain Box Buddies

Posted 1 week ago

“Enjoying the variety. The amount of vegetables is amazing and plentiful and my daughter who is a fussy eater now eats lots of different flavors and textures. A huge success in our house”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 weeks ago

Hi Kate, thanks for the review! We’re really glad to hear you’re enjoying the variety and that the vegetables are plentiful! We look forward to providing you more of these delicious meals - Bargain Box Buddies

Posted 1 week ago

“We have had two so far and excellent .As just out of hospital relief to not cook”

Helpful Report

Posted 2 weeks ago

Hi Glenys, thanks for the review! We’re really glad to hear it’s been a relief after your hospital stay. We’ll pass your feedback along to the team - My Food Bag Foodies 💚

Posted 2 weeks ago

“Good tasting food”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 3 weeks ago

Hi Alex, thanks for the review! We’re glad you enjoyed the taste. We’ll pass your feedback along to the team - Bargain Box Buddies 🥕

Posted 2 weeks ago

“Very fun and easy, range of recipes could be a bit bigger”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Eddie, thanks for the review! We’re glad you found it fun and easy, and we’ll pass your feedback about the recipe range to our team. - Bargain Box Buddies 🥕

Posted 3 weeks ago

“Enjoying the meals. Just wondering about a couple of things though. One - you text me at 7am to tell me that my meal is being delivered. It actually doesn't arrive until 1-1.30pm. Could you send those texts out later - I would much prefer the texts arrived after 8am. Two - I recently missed creating a meal order (first time actually) and you did send me 4 meals anyway - thank you - but two of them were meals I have never ordered off you and didn't really like (also one had nuts in it). Just wondering if you have our order history and so could pick meals only ordered by us previously? But on the whole - enjoying the meals. The vegies could be more variety and more of them though.”

Helpful Report

Posted 1 month ago

Hi Donna, thanks for the review and we’re glad you’re enjoying the meals! Both our delivery texts and meal selections are an automated process within our system, so we are not able to make changes currently. However, please feel free to reach out to us at hello@myfoodbag.co.nz if you have any further questions. We appreciate the veggie feedback and will aim for more variety - My Food Bag Foodies 🥦

Posted 3 weeks ago

“a little bit repetitive on some ingredients”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Christophe, thanks for the review! We’ll pass your feedback to the team to vary ingredients in future weeks - Bargain Box Buddies 🥕

Posted 3 weeks ago

“I love the ease of ordering and not having to think about what to cook for dinner each night. I am finding the meals a bit repetitive now, and seem to be using smoked paprika a lot (a flavour I really dislike). But overall I am really happy with the service, including the chat feature for any order issues.”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 1 month ago

Hi Rohanna, thanks for taking the time to share your review. We’re really glad you find ordering easy and that the service, including the chat feature, is working well for you. I’ll pass your feedback regarding our menu to our Chefs to improve the variety in future weeks! - Bargain Box Buddies 🥕

Posted 1 month ago

“Super easy recipes to follow and they have all been tasty. The food box arrives well chilled. My only criticisms are the veggies are not always at their best which is disappointing. It would be awesome if you could have single serve sizes of some of the spices otherwise I end up with little packets all over the place and I have started throwing them out for that reason which is a shame.”

Helpful Report

Posted 1 month ago

Hi Traci, thanks for sharing your thoughts. We’re glad you find the recipes easy and tasty, and that the box arrives well chilled. We’re sorry the veggies haven’t always been at their best and understand the spice portion issue. We appreciate the feedback and will pass it along to the team. - Fresh Start Foodies

Posted 1 month ago

“We found it more convenient and quicker than the leading competitors product as their ones took so much preparation effort. The dishes are tasty the only downside has been sometimes the overuse of chicken and rice in meals and while the quality has generally been good we have had issues with the mince being grisly and a little fatty which was disappointing and stop me from giving it five stars. I did advise my food bag of the issue and they gave me a credit which was good”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi James, thanks for sharing your review. We’re glad you find My Food Bag convenient and tasty, and we appreciate the constructive feedback about chicken/rice usage and the mince texture. We’re glad the credit helped resolve the issue. Ifyou experience any further issues you can always reach out to us via hello@myfoodbag.co.nz. - Bargain Box Buddies

Posted 1 month ago

“Food bag is great and i believe it is abut to get better which is good, as the only thing i would say it could do with a bit more variatey. It is so good not having to think whats for dinner and i believe it saves money in the long run.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 1 month ago

Hi Julie, thanks for sharing your review. We’re glad you’re enjoying the convenience and we’ll pass your feedback to the team to help improve variety. If there’s anything else you’d like to suggest, please let us know. - Bargain Box Buddies 🥕

Posted 1 month ago

“Great for convenience. We love not having to think about meals. Instructions are easy and zero food waste. Food is yum. I wouldn't say the best meals I have ever had but definitely not terrible.”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 1 month ago

Hi Jane, thanks for sharing your review. We’re glad to hear the meals are convenient and easy to follow. If there’s anything we can tweak to make them even tastier for you, please let us know. - Bargain Box Buddies 🥕

Posted 1 month ago

“Frozen peas don't stay frozen. Sometimes the vege isn't always the best quality.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hi Ange, thanks for sharing your review. We're sorry to hear that some of the vegetables you have received aren't of the best quality. We'll pass this feedback to our team to review. Regarding the frozen peas, these are expected to defrost during their journey to you! When you receive them, you can either pop them back into the freezer or the fridge, whichever suits best. Please don't hesitate to reach out to us at hello@myfoodbag.co.nz if you would like to discuss anything further! - Bargain Box Buddies 🧡

Posted 1 month ago

“Overall favourable but not all recipes are Diabetes friendly. However they are flavoursome and relatively easy to prepare. My husband who had previously never cooked a meal in over 56 years of married life managed to follow the recipes when I had a recent operation and was unable to cook myself.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hi Diana, thanks for sharing your review. We’re glad to hear you found the meals flavoursome and easy to prepare, and we really appreciate your feedback about diabetes‑friendly options. We do offer a range of diabetic‑friendly meals, and we’d love to help you find the options that best suit your needs. Please feel free to reach out to us at hello@myfoodbag.co.nz so we can support you further. Wishing you all the best and a smooth recovery. - Bargain Box Buddies

Posted 2 months ago

“IN GENERAL THE SELECTIONS ARE PRETTY GOOD AND INETRRESTING , A GOOD SERVICE AS WELL MAYBE A LITTLE LESS OF THE FILLERS LIKE CABBAGE ETC.. THANK YOU VERY MUCH”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 months ago

Hi Ann, thanks for sharing your review. We’re glad you’ve found the selections pretty good and our service solid. We’ll take your note about reducing fillers like cabbage on board and keep working to improve. We appreciate you and hope to keep delivering tasty options. - Bargain Box Buddies

Posted 2 months ago

“I like the flavours of the meals and thatbthey are healthy. Easy to order, delivery always primo. My only critisism is that I'd love more choice of vegetarian meals.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Kat, thanks for sharing this lovely review. We’re really glad you enjoy the flavours and that you find the meals healthy and easy to order, with delivery always primo. We’ll pass along your suggestion for more vegetarian options to our menu team. We look forward to continuing to bring you tasty, healthy meals. - Bargain Box Buddies

Posted 2 months ago

“Great meals, packaging on meat has arrived split several times and leaked in the package”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 months ago

Hi Rachel, thanks for sharing your experience. We’re glad you enjoy the meals, but sorry the meat packaging arrived split and leaked. In case you haven't already reached out to us, you can send an email at hello@myfoodbag.co.nz so that we can help rectify this for you and inform our wider teams. We look forward to improving our ingredients provided in your bags moving forward. - Bargain Box Buddies

Posted 2 months ago

My Food Bag is rated 4.6 based on 5,019 reviews