My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,984 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,984 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the ease of ordering and not having to think about what to cook for dinner each night. I am finding the meals a bit repetitive now, and seem to be using smoked paprika a lot (a flavour I really dislike). But overall I am really happy with the service, including the chat feature for any order issues.”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 5 days ago

Hi Rohanna, thanks for taking the time to share your review. We’re really glad you find ordering easy and that the service, including the chat feature, is working well for you. I’ll pass your feedback regarding our menu to our Chefs to improve the variety in future weeks! - Bargain Box Buddies 🥕

Posted 3 days ago

“Super easy recipes to follow and they have all been tasty. The food box arrives well chilled. My only criticisms are the veggies are not always at their best which is disappointing. It would be awesome if you could have single serve sizes of some of the spices otherwise I end up with little packets all over the place and I have started throwing them out for that reason which is a shame.”

Helpful Report

Posted 1 week ago

Hi Traci, thanks for sharing your thoughts. We’re glad you find the recipes easy and tasty, and that the box arrives well chilled. We’re sorry the veggies haven’t always been at their best and understand the spice portion issue. We appreciate the feedback and will pass it along to the team. - Fresh Start Foodies

Posted 1 week ago

“We found it more convenient and quicker than the leading competitors product as their ones took so much preparation effort. The dishes are tasty the only downside has been sometimes the overuse of chicken and rice in meals and while the quality has generally been good we have had issues with the mince being grisly and a little fatty which was disappointing and stop me from giving it five stars. I did advise my food bag of the issue and they gave me a credit which was good”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 week ago

Hi James, thanks for sharing your review. We’re glad you find My Food Bag convenient and tasty, and we appreciate the constructive feedback about chicken/rice usage and the mince texture. We’re glad the credit helped resolve the issue. Ifyou experience any further issues you can always reach out to us via hello@myfoodbag.co.nz. - Bargain Box Buddies

Posted 1 week ago

“Food bag is great and i believe it is abut to get better which is good, as the only thing i would say it could do with a bit more variatey. It is so good not having to think whats for dinner and i believe it saves money in the long run.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 weeks ago

Hi Julie, thanks for sharing your review. We’re glad you’re enjoying the convenience and we’ll pass your feedback to the team to help improve variety. If there’s anything else you’d like to suggest, please let us know. - Bargain Box Buddies 🥕

Posted 3 weeks ago

“Great for convenience. We love not having to think about meals. Instructions are easy and zero food waste. Food is yum. I wouldn't say the best meals I have ever had but definitely not terrible.”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 3 weeks ago

Hi Jane, thanks for sharing your review. We’re glad to hear the meals are convenient and easy to follow. If there’s anything we can tweak to make them even tastier for you, please let us know. - Bargain Box Buddies 🥕

Posted 3 weeks ago

“Frozen peas don't stay frozen. Sometimes the vege isn't always the best quality.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 3 weeks ago

Hi Ange, thanks for sharing your review. We're sorry to hear that some of the vegetables you have received aren't of the best quality. We'll pass this feedback to our team to review. Regarding the frozen peas, these are expected to defrost during their journey to you! When you receive them, you can either pop them back into the freezer or the fridge, whichever suits best. Please don't hesitate to reach out to us at hello@myfoodbag.co.nz if you would like to discuss anything further! - Bargain Box Buddies 🧡

Posted 3 weeks ago

“Overall favourable but not all recipes are Diabetes friendly. However they are flavoursome and relatively easy to prepare. My husband who had previously never cooked a meal in over 56 years of married life managed to follow the recipes when I had a recent operation and was unable to cook myself.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 month ago

Hi Diana, thanks for sharing your review. We’re glad to hear you found the meals flavoursome and easy to prepare, and we really appreciate your feedback about diabetes‑friendly options. We do offer a range of diabetic‑friendly meals, and we’d love to help you find the options that best suit your needs. Please feel free to reach out to us at hello@myfoodbag.co.nz so we can support you further. Wishing you all the best and a smooth recovery. - Bargain Box Buddies

Posted 1 month ago

“IN GENERAL THE SELECTIONS ARE PRETTY GOOD AND INETRRESTING , A GOOD SERVICE AS WELL MAYBE A LITTLE LESS OF THE FILLERS LIKE CABBAGE ETC.. THANK YOU VERY MUCH”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hi Ann, thanks for sharing your review. We’re glad you’ve found the selections pretty good and our service solid. We’ll take your note about reducing fillers like cabbage on board and keep working to improve. We appreciate you and hope to keep delivering tasty options. - Bargain Box Buddies

Posted 1 month ago

“I like the flavours of the meals and thatbthey are healthy. Easy to order, delivery always primo. My only critisism is that I'd love more choice of vegetarian meals.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 1 month ago

Hi Kat, thanks for sharing this lovely review. We’re really glad you enjoy the flavours and that you find the meals healthy and easy to order, with delivery always primo. We’ll pass along your suggestion for more vegetarian options to our menu team. We look forward to continuing to bring you tasty, healthy meals. - Bargain Box Buddies

Posted 1 month ago

“Great meals, packaging on meat has arrived split several times and leaked in the package”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Rachel, thanks for sharing your experience. We’re glad you enjoy the meals, but sorry the meat packaging arrived split and leaked. In case you haven't already reached out to us, you can send an email at hello@myfoodbag.co.nz so that we can help rectify this for you and inform our wider teams. We look forward to improving our ingredients provided in your bags moving forward. - Bargain Box Buddies

Posted 1 month ago

“I like the different menu ideas Not always full of enough tasty spice/herb”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hi Teresa, thanks for sharing your experience. We’re glad you like the different menu ideas. We’ll take note of your comment about not always getting enough tasty spice/herb and see what we can adjust for future menus. If you have any other feedback, you can reach out to our Customer Love team at Hello@myfoodbag.co.nz and we’ll be happy to help. - Bargain Box Buddies

Posted 1 month ago

“We love the recipes however sometimes the food is out of date before the week is up. We have 3 meals a week and dont want to eat them all in 1st 3 days . Apart from that its a brilliant service.”

Helpful Report

Posted 1 month ago

Hi David, thanks for sharing your experience. We’re glad you love the recipes. Sorry about the disappointment in expiry dates of your ingredients. If you have any further concerns you can reach out to our Customer Love team at Hello@myfoodbag.co.nz and we can help from there. - My Food Bag Foodies

Posted 1 month ago

“enjoy cooking the meals, sometimes you have a huge amount of salad etc for one meal, could perhaps be split over 2 meals”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 1 month ago

Hi Chris, thanks for sharing your experience. We’re glad you enjoy cooking the meals, and we appreciate your feedback about the salad amount, reducing the amount of salad will be something we can consider for our future recipes. - Bargain Box Buddies

Posted 1 month ago

“I’ve tried several food bags and Bargain Box has become my favourite. Easy to use, flexible if I’m away, great portion sizes, and quick, simple recipes that are easy to cook.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hi Jazmyne, thanks for sharing your experience. We’re really glad Bargain Box has become your favourite, easy to use, flexible when you’re away, great portion sizes, and quick, simple recipes. We appreciate your support and hope you continue to enjoy your meals. - Bargain Box Buddies

Posted 1 month ago

“High quality ingredients, easy to follow instructions and good size portions”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hi Chris, thanks for sharing your experience. We’re really glad you’re enjoying high quality ingredients, easy-to-follow instructions and good-size portions. We appreciate your support and hope you continue to enjoy your meals. - Bargain Box Buddies

Posted 1 month ago

“My box arrived defrosted and water running out the bottom.”

Helpful Report

Posted 1 month ago

Hi Karen, thanks for sharing your experience. We’re sorry your box arrived defrosted with water leaking. That isn’t up to our standard. In case you haven't already you can reach out to our team at hello@myfoodbag.co.nz and we can help you there. - My Food Bag Foodies

Posted 1 month ago

“Great variety of food however coleslaw and rice are becoming a little too regular. Other than that delish”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Lucretia, thanks for sharing your thoughts! We’re glad you’re enjoying the variety. We've passed on your feedback around coleslaw and rice to our chefs, so thank you for this valuable feedback. Looking forward to delivering you delicious meals to come. - Bargain Box Buddies

Posted 2 months ago

“So convenient knowing what's for dinner at the end of each work day and to have all the ingredients required.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hi Tania, thanks for sharing your thoughts! We’re glad you’re finding it convenient knowing what’s for dinner. If there’s anything we can do to push it to a 5/5 for you, please let us know. - Bargain Box Buddies

Posted 2 months ago

“Pretty good”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hi Melissa, thanks for sharing your thoughts! We’re glad you’re enjoying Bargain Box. If there’s anything we can do to push it to a 5/5 for you, please let us know. - Bargain Box

Posted 2 months ago

“Really good! Moved from HelloFresh after they fell off and haven't looked backed. Portions are usually good and I quite often get oversupplied with things like cheese or eggs, so I have extras lying around in case I need them. Portions can sometimes be inconsistent. I vary between thinking they're on the smaller side and having more than enough, but I've never been dissatisfied with the size of meals.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 months ago

Hi Taylor, thanks for sharing this with us! We’re glad to hear you're with us and enjoying the portions and the extras. We’ll note your comment about occasional inconsistency and oversupply and pass it along to the team. - Bargain Box Buddies

Posted 2 months ago

My Food Bag is rated 4.6 based on 4,984 reviews