My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,910 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,910 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So convenient and easy to make, not to mention delicious”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 day ago

“Bargain Box takes the mental load away from what to cook for dinner.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 1 day ago

“The meals are consistently great with plenty of variety, which I genuinely appreciate. However, I’ve had a few service issues that took the shine off the experience. Most recently, I unpaused my account to claim a meat offer, but the promotion didn’t apply correctly. On another occasion, on a public holiday, I received a text saying my delivery was an hour away. I drove 30 minutes to my workplace to meet it, waited another 30, and eventually called, only to be told the message was sent in error and the delivery was actually scheduled for the next day. That was an hour of my time (and fuel) I didn’t expect to lose. I was also gifted a pack of biscuits that never arrived, which was disappointing. Overall, the product is strong, but these operational missteps make budgeting and planning harder than they should be. I’ve paused my account for now and will source my own meals for a while, but I hope to see more reliability in future as the food itself is worth it.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 day ago

“Good value for money with some interesting variations in the menus provided”

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(Bargain Box (4 Nights For 4)) - Posted 1 week ago

Hi Pam, thanks so much for the feedback! We’re really glad you’re enjoying the value and the variety in our menus. Glad to hear you're enjoying the service! - Bargain Box Buddies

Posted 1 week ago

“Compared to other brands of ready made meals I've tried, My Foodbag Ready Made meals are usually well flavoured and well balanced. My only criticism is there can far too many pies in a single week's selection. Especially if lasagna is included. This can significantly limit selection. Its also necessary to add a side dish of veg to serve with the pies (in fairness, I do usually add a serving of fresh veg to have with all of the dishes regardless). Perhaps there'll be less pies during the summer months?”

Helpful Report

Posted 1 week ago

Thanks so much for the great feedback Christine! We’re really glad you’re enjoying the flavour and balance of our meals. And we hear you on the pies, we’ll pass this on to the team, and you can expect more seasonal options as summer rolls in. Thank you again for helping us improve! - My Food Bag Foodies

Posted 1 week ago

“Excellent service so far, good quality ingredients and easy to follow instructions.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 weeks ago

Hi Penny! Thank you for your lovely review! We're so glad to hear that you're enjoying our service. Your feedback encourages us to keep up the great work! - Bargain Box Buddies

Posted 2 weeks ago

“Meals are well portioned and taste good. I love the use of carboard and sheeps wool for a more sustainable packaging. Definitly takes longer to make than the recipie time suggests. I love not having to think about what to make when i get home.”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 2 weeks ago

Hi Antony! Thank you for your wonderful feedback! We’re thrilled that you’re enjoying the portion sizes and the tasty meals. Your support for our sustainable packaging using cardboard and sheep wool is greatly appreciated. We’re glad that our service takes the stress out of meal planning for you. Thanks for sharing your thoughts with us! - Bargain Box Buddies

Posted 2 weeks ago

“So far happy. Some of the produce not always crispy fresh so would like to see that improved, however, other ingredients good.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 weeks ago

Hi Irene! We appreciate your feedback and are thrilled to hear that you're happy with My Food Bag overall. We're always striving to improve, and your comments about the freshness of the produce will be taken to heart. Thank you for sharing your thoughts; it motivates us to keep enhancing the quality of our ingredients! - Bargain Box Buddies

Posted 2 weeks ago

“Overall, the meals have been delicious! The odd 1 or 2 have been average but still ok! We joined Bargain Box to make life easier & healthier & it certainly has!! I'm learning a lot about cooking foods in ways that I wouldn't have even thought of as well. I love not having to think about what's for dinner. Just the convenience of it all is amazing. Thanks for making life easier!! 😃”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 weeks ago

Hi Carolyn! We’re delighted to hear that you’re enjoying the delicious meals and finding the experience so convenient! It’s wonderful to know that you’re learning new cooking techniques along the way. Your feedback means a lot to us, and we’re here to keep making your life easier! - Bargain Box Buddies

Posted 3 weeks ago

“Love the idea however finding the portion sizes are small for 2 Adults & 2 teenagers. Good variety of recipies.”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 4 weeks ago

Hi Sharon! Lovely to hear that you've been enjoying our range of recipes. If you are finding the portion sizes to be on the smaller side, you are more than welcome to up your serving portion from 4 to 6, which will also provide you with leftovers for lunch the next day!

Posted 3 weeks ago

“The food is OK, a bit the same some weeks, chicken with rice, beef with rice, chicken with salad, repeat repeat. The value is good. Biggest issue has been the delivery which has caused lots of problems . Delivery is too restricted to only certain days, and no Rural RD option which is tricky”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 weeks ago

Hi Grant, thanks for leaving us some constructive feedback to take into heavy consideration. If you have not already, please reach out to us on email at hello@myfoodbag.co.nz or ring us on 0800 469 366 where one of our Customer Love agents can help you further regarding your delivery and recipe issues

Posted 3 weeks ago

“Good and convenient but more care needs to be taken when selecting vegetables where the size matters. Eg 4 potatoes needs to be 4 LARGE potatoes for when the individual size matters because they are kept whole also broccoli does not last the whole week and will be floppy and soft by about the 5th day in fridge”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 4 weeks ago

Hi Jared, thanks for leaving us some feedback regarding our produce. If you have not yet already, please reach out to us on email to hello@myfoodbag.co.nz or ring us on 0800 469 366 where one of our Customer Love agents can help you further and pass the issue on to our suppliers!

Posted 3 weeks ago

“Overall, I'm a happy customer with My Food Bag”

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Posted 4 weeks ago

Hi Sheree, so happy to hear! We always love to hear what is working for our foodies, and we hope to provide you with further enjoyable dinnertime experiences

Posted 3 weeks ago

“Generally the recipes are enjoyable.”

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(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hey William, thanks for sharing! If you have any further queries regarding our recipes, please don't hesitate to reach out at hello@myfoodbag.co.nz

Posted 1 month ago

“We have recently purchased a new small business which is my wife's full time job. I always have done the cooking and grocery shopping and also work full time for another business and now weekends in my wife's business. Things on home chore list were getting behind and takeaways were becoming the norm as both very busy and tired and having to think whats for dinner was becoming a headache and no time in the weekends anymore to plan and organize mid week meals. What My Food Bag has done is taken the mental and organizing time stress away. We no longer have to think whats for dinner, did we defrost something for dinner or do we need to go to the supermarket after work. Which means less takeaways and healthier eating which has helped us have the extra energy to get through this busy life season we are going through. Thank you My Food Bag you given us mental time and energy back.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hey Abi, thanks so much for sharing your experience when using our service. These kind words are greatly appreciated! This is why we do what we do, to give our kiwis a more positive and exciting time with cooking dinner at the end of the day. Happy to hear this has been going so well for you and your whanau!

Posted 1 month ago

“We started Bargain Box to reduce expenses during our student years. It also ensures we get enough vegetables weekly. We appreciate the variety from choosing our meals and have thoroughly enjoyed Bargain Box so far!”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hey Jorjah, thanks for your feedback and kind words! So happy to hear that our service has been providing you with an easier dinnertime sorted each week 😁 - My Bargain Box Buddies 🍊

Posted 1 month ago

“I have found your ordering site very hard to use . It does not allow you to see what is in the contents of made up food. Very hard to change your order. Gives you no choice of cancelling or putting on hold order. I believe there is but I could not find it. Hard to find how you change your weekly or fortnightly options. Do not like that you chose what my next order will be. Compared to other food sites I use that are so easy and transparent. Did not like that you had my Bank card on file even thou my last order was around 2021. I never allow my Bankcard to be saved. We felt the Lamb Shanks lacked something in taste and not enough Sauce. As we paid $2.99 extra which we were happy to pay for each packet but we felt it was not worth it. We liked the Butter Chicken Pie and the Chicken and Cashew Massaman and rice. Very disappointed to find with my next order that I had been charged twice. When I rung got a lovely Lady who fixed it. Still to get my refund. I had changed order as did not like what you had ordered for me and evidently created two accounts. Once again I feel your ordering site is not easy to use. Yes I am older so struggle with the computer but as I have said other sites I use to order food are so much easier to use than your one. Other food orders I get do keep me more informed of what is happening to order. Once I had pressed submit on your order I never received any information until order delivered on Saturday saying it had been delivered. So was not sure if you had received or not. Of course the next day you had taken money out of my bank account which I was surprized at as I had not given you my Bank account details on this order. On a postive note. Was very impressed with the Lady who helped with second order was amazing and so helpful. I honestly was ready never to order from you again and expected to get someone who did not care so made a huge difference to how I was feeling at the time. Also I sent a e-mail to you as ordering with a query and got it answered quite quickly which I was grateful for. I have put in another order as I like the concept of Food Bag and that is a NZ Company and like that you have asked me about my Food Bag experience. Thank you”

Helpful Report

Posted 1 month ago

Hi Lynn, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the difficulties you faced with our ordering site and understand how frustrating that can be. Your concerns about transparency and ease of use are important to us, and we appreciate your suggestions on how we can improve. It's wonderful to hear that our customer service team made a positive impact on your experience. We'll make sure to pass on your compliments to them! We're also glad you enjoyed some of our meals and that you've chosen to give us another try. Please know we're continuously working to enhance our services and your feedback is invaluable in helping us do that. We hope your next experience with us will be much smoother! - My Food Bag Foodies

Posted 1 month ago

“Easy to follow recipes and yummy dinners that the whole family enjoy 😊”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 1 month ago

Hey Aaron, so happy to hear! 😁 Thank you for your feedback and kind words

Posted 1 month ago

“Delicious but expensive”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 month ago

Hi George, thank you for your feedback. This is greatly appreciated and has been passed on to our wider team. If you have any further queries, please flick us an email at hello@myfoodbag.co.nz so that one of our Customer Love agents can assist you further!

Posted 1 month ago

“Love the selections available. All the meals I have had have been delicious.”

Helpful Report

Posted 1 month ago

Hi Beverley, thanks for your lovely words! We're so glad to hear you're enjoying the variety of our dishes. Making dinnertime fun and tasty is how we do things here! - Bargain Box Buddies

Posted 1 month ago

My Food Bag is rated 4.6 based on 4,910 reviews