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My Food Bag Reviews

4.6 Rating 5,039 Reviews
96 %
of reviewers recommend My Food Bag
4.6
Based on 5,039 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read My Food Bag Reviews

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

Anonymous
Anonymous  // 01/01/2019
Sometimes the ice packs leak and the veges are soggy
Helpful Report
(Bargain Box (5 Nights For 4)) - Posted 7 hours ago
I love not having to think about what to cook each night. Delicious recipes yet quick and easy.
Helpful Report
(Bargain Box (3 Nights For 2)) - Posted 6 days ago
Hi Cate, thanks for your review! We’re thrilled you love the convenience and delicious recipes. We’ll pass on your kind words to our team - Bargain Box Buddies 🥕
Posted 6 days ago
The meals are health, delicious and filling. The ingredients are usually fresh and of high quality, although some of the veggies have been bruised or gone soft before use. Some of the tinned products have short use by dates on them and are slightly rusted or dented. The delivery is always on time. More care could be taken when packing the frozen bags because some have been damaged and as they defrost, they cause the ingredients and the box to become wet. Last week the box dripped water as we were carrying it. Ive only had one occasion when their was an ingredient missing, which is very good because I've been getting the box for several weeks. Overall we feel very pleased with the product ☺️
Helpful Report
Posted 1 week ago
Hi Karen, thanks for your review! We’re glad you’re enjoying the meals and have had a good delivery experience. We’ve noted the bruised veggies, tins with short dates, and frozen bag issues, as well as the occasional missing ingredient. We’ll pass your feedback to the packing team and work on improving packaging and quality control. Thanks for sticking with us and for sharing your thoughts. - My Food Bag Foodies 🥦
Posted 6 days ago
We have been enjoying bargain box for our family of 5, there are lots of receipes and they are easy to bulk up if you want to ensure left overs. We do wish there wasnt quite so much packaging, that the meat came in the size needed, instead of 3 packets etc, but can understand why its done. I would give it 5 stars if some of the receipes came with fresh herbs from time to time, a bit of corriander or mint would really be amazing! All in all, we are really happy, the kids can make them, not too many dishes used usually and they are yum!
Helpful Report
(Bargain Box (5 Nights For 6)) - Posted 1 week ago
Hi Morgan, thanks for your review! We’re really glad Bargain Box works well for your family and that the recipes are easy to bulk up for leftovers. We hear you on the packaging and the fresh herbs - great idea about adding coriander or mint from time to time. We’ll pass your feedback along. Thanks again for choosing us and for sharing your thoughts - Bargain Box Buddies 🥕
Posted 6 days ago
Quick easy meals that make dinner time stress free.
Helpful Report
(Bargain Box (4 Nights For 4)) - Posted 2 weeks ago
Hi Team, thanks for your review! We're so happy to hear our meals are taking the stress out of dinnertime 😊 - Bargain Box Buddies 🥕
Posted 1 week ago
I love the ease of the box, and having meals pre-planned for us has led to healthier eating choices and a lot of money saved as we would be eating out a lot more. A few downsides to bargain box are: sometimes the meals we receive are not four meals worth, whilst other times we have heaps of leftovers. Also, on multiple occasions we have had carrots or salad go bad within 4 days of receiving them, meaning we have to go and buy more. The biggest bit of feedback from us is please can you notify people of the “pantry essentials” BEFORE the box arrives!! We have had to rush to the store to buy stock, wholegrain mustard and other “pantry items” because we don’t usually have them. I’m sure other people have experienced this, and it feels quite important to let people know what they should have before the week starts - even if you just highlight the pantry items in red or something so it’s easy to see!
Helpful Report
(Bargain Box (3 Nights For 4)) - Posted 3 weeks ago
Hi Hannah, thank you so much for your thoughtful review. We really appreciate you taking the time to share your experience with us. We’re so glad to hear that you’re enjoying the convenience of the box and that it’s helped support healthier eating while saving you money, that’s exactly what we aim for. However, we are sorry to hear about the inconsistencies in portion sizes and the freshness of some of your produce. Please feel free to get in touch with us next time you have any issues! In regard to the 'Pantry Staples', we do send a 'What's In Your Bag' email out on Tuesday afternoons that outlines your order as well as the Pantry Staples needed for each meal. That said, we really appreciate your suggestion around making these more visible or easier to spot, we’ll be sure to pass that feedback along to the team. Thank you again Hannah!
Posted 2 weeks ago
Always delicious and fresh. Love not having to think about "what to have"
Helpful Report
(Bargain Box (4 Nights For 2)) - Posted 3 weeks ago
Hi Pauline, thanks for the review! We’re so glad you’re enjoying our delicious meals and that you don’t have to think about what to have. We’ll pass your kind words to the team. - Bargain Box Buddies 🥕
Posted 3 weeks ago
Good meals and portion sizes. Not great value for money but I keep ordering, so that speaks volumes
Helpful Report
(Bargain Box (3 Nights For 2)) - Posted 4 weeks ago
Hi Carmen, thanks for the review! We’re glad you’re enjoying the meals and portion sizes. We hear you on value for money, and have passed this as feedback to our team. - Bargain Box Buddies
Posted 3 weeks ago
Enjoying the variety. The amount of vegetables is amazing and plentiful and my daughter who is a fussy eater now eats lots of different flavors and textures. A huge success in our house
Helpful Report
(Bargain Box (5 Nights For 4)) - Posted 4 weeks ago
Hi Kate, thanks for the review! We’re really glad to hear you’re enjoying the variety and that the vegetables are plentiful! We look forward to providing you more of these delicious meals - Bargain Box Buddies
Posted 3 weeks ago
We have had two so far and excellent .As just out of hospital relief to not cook
Helpful Report
Posted 1 month ago
Hi Glenys, thanks for the review! We’re really glad to hear it’s been a relief after your hospital stay. We’ll pass your feedback along to the team - My Food Bag Foodies 💚
Posted 1 month ago
Good tasting food
Helpful Report
(Bargain Box (5 Nights For 6)) - Posted 1 month ago
Hi Alex, thanks for the review! We’re glad you enjoyed the taste. We’ll pass your feedback along to the team - Bargain Box Buddies 🥕
Posted 1 month ago
Very fun and easy, range of recipes could be a bit bigger
Helpful Report
(Bargain Box (5 Nights For 4)) - Posted 1 month ago
Hi Eddie, thanks for the review! We’re glad you found it fun and easy, and we’ll pass your feedback about the recipe range to our team. - Bargain Box Buddies 🥕
Posted 1 month ago
Enjoying the meals. Just wondering about a couple of things though. One - you text me at 7am to tell me that my meal is being delivered. It actually doesn't arrive until 1-1.30pm. Could you send those texts out later - I would much prefer the texts arrived after 8am. Two - I recently missed creating a meal order (first time actually) and you did send me 4 meals anyway - thank you - but two of them were meals I have never ordered off you and didn't really like (also one had nuts in it). Just wondering if you have our order history and so could pick meals only ordered by us previously? But on the whole - enjoying the meals. The vegies could be more variety and more of them though.
Helpful Report
Posted 1 month ago
Hi Donna, thanks for the review and we’re glad you’re enjoying the meals! Both our delivery texts and meal selections are an automated process within our system, so we are not able to make changes currently. However, please feel free to reach out to us at hello@myfoodbag.co.nz if you have any further questions. We appreciate the veggie feedback and will aim for more variety - My Food Bag Foodies 🥦
Posted 1 month ago
a little bit repetitive on some ingredients
Helpful Report
(Bargain Box (5 Nights For 4)) - Posted 1 month ago
Hi Christophe, thanks for the review! We’ll pass your feedback to the team to vary ingredients in future weeks - Bargain Box Buddies 🥕
Posted 1 month ago
I love the ease of ordering and not having to think about what to cook for dinner each night. I am finding the meals a bit repetitive now, and seem to be using smoked paprika a lot (a flavour I really dislike). But overall I am really happy with the service, including the chat feature for any order issues.
Helpful Report
(Bargain Box (4 Nights For 6)) - Posted 1 month ago
Hi Rohanna, thanks for taking the time to share your review. We’re really glad you find ordering easy and that the service, including the chat feature, is working well for you. I’ll pass your feedback regarding our menu to our Chefs to improve the variety in future weeks! - Bargain Box Buddies 🥕
Posted 1 month ago
Super easy recipes to follow and they have all been tasty. The food box arrives well chilled. My only criticisms are the veggies are not always at their best which is disappointing. It would be awesome if you could have single serve sizes of some of the spices otherwise I end up with little packets all over the place and I have started throwing them out for that reason which is a shame.
Helpful Report
Posted 1 month ago
Hi Traci, thanks for sharing your thoughts. We’re glad you find the recipes easy and tasty, and that the box arrives well chilled. We’re sorry the veggies haven’t always been at their best and understand the spice portion issue. We appreciate the feedback and will pass it along to the team. - Fresh Start Foodies
Posted 1 month ago
We found it more convenient and quicker than the leading competitors product as their ones took so much preparation effort. The dishes are tasty the only downside has been sometimes the overuse of chicken and rice in meals and while the quality has generally been good we have had issues with the mince being grisly and a little fatty which was disappointing and stop me from giving it five stars. I did advise my food bag of the issue and they gave me a credit which was good
Helpful Report
(Bargain Box (5 Nights For 4)) - Posted 1 month ago
Hi James, thanks for sharing your review. We’re glad you find My Food Bag convenient and tasty, and we appreciate the constructive feedback about chicken/rice usage and the mince texture. We’re glad the credit helped resolve the issue. Ifyou experience any further issues you can always reach out to us via hello@myfoodbag.co.nz. - Bargain Box Buddies
Posted 1 month ago
Food bag is great and i believe it is abut to get better which is good, as the only thing i would say it could do with a bit more variatey. It is so good not having to think whats for dinner and i believe it saves money in the long run.
Helpful Report
(Bargain Box (3 Nights For 4)) - Posted 2 months ago
Hi Julie, thanks for sharing your review. We’re glad you’re enjoying the convenience and we’ll pass your feedback to the team to help improve variety. If there’s anything else you’d like to suggest, please let us know. - Bargain Box Buddies 🥕
Posted 2 months ago
Great for convenience. We love not having to think about meals. Instructions are easy and zero food waste. Food is yum. I wouldn't say the best meals I have ever had but definitely not terrible.
Helpful Report
(Bargain Box (4 Nights For 6)) - Posted 2 months ago
Hi Jane, thanks for sharing your review. We’re glad to hear the meals are convenient and easy to follow. If there’s anything we can tweak to make them even tastier for you, please let us know. - Bargain Box Buddies 🥕
Posted 2 months ago
Frozen peas don't stay frozen. Sometimes the vege isn't always the best quality.
Helpful Report
(Bargain Box (3 Nights For 2)) - Posted 2 months ago
Hi Ange, thanks for sharing your review. We're sorry to hear that some of the vegetables you have received aren't of the best quality. We'll pass this feedback to our team to review. Regarding the frozen peas, these are expected to defrost during their journey to you! When you receive them, you can either pop them back into the freezer or the fridge, whichever suits best. Please don't hesitate to reach out to us at hello@myfoodbag.co.nz if you would like to discuss anything further! - Bargain Box Buddies 🧡
Posted 2 months ago
My Food Bag is rated 4.6 based on 5,039 reviews