My Food Bag Reviews

4.7 Rating 4,166 Reviews
96 %
of reviewers recommend My Food Bag
4.7
Based on 4,166 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read My Food Bag Reviews

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 11th March 2024
Dylan
My Food Bag 5 star review on 11th March 2024
Dylan
My Food Bag 5 star review on 10th January 2024
Elizabeth
My Food Bag 5 star review on 10th January 2024
Elizabeth
My Food Bag 5 star review on 10th January 2024
Elizabeth
My Food Bag 5 star review on 3rd January 2024
Rechelle
My Food Bag 5 star review on 27th December 2023
Farmlands M
144
Anonymous
Anonymous  // 01/01/2019
Greater value and easier to make than other meal deliver companies we have experianced in the pass. However, we must note a minor disappointment: certain produce, like carrots, tend to lose their freshness within just a couple of days post-delivery, despite being stored in a vegetable crisper.
Helpful Report
(Bargain Box (4 Nights For 4)) - Posted 3 days ago
Hi Martin, thank you for taking the time to rate Bargain Box with 4 stars! We appreciate your feedback and are glad to hear that you find our service to provide greater value and ease of preparation compared to other meal delivery companies you have experienced in the past. We apologize for the minor disappointment regarding the freshness of certain produce, such as carrots, after a couple of days post-delivery. We understand how important it is to receive fresh ingredients, and we strive to improve our service continuously. Rest assured that we will take your feedback into account and address this issue to ensure that our produce remains fresh for a longer duration. Thank you once again for your valuable feedback and for choosing Bargain Box. We hope to have the opportunity to serve you even better in the future. -Bargain Box Buddies
Posted 1 day ago
Love the fresh meats and produce
Helpful Report
(Bargain Box (5 Nights For 2)) - Posted 6 days ago
Hi Kay! Thank you so much for taking the time to rate Bargain Box with 4 stars! We truly appreciate your feedback and support. We're thrilled to hear that you love the fresh meats and produce in our bags. At My Food Bag, our top priority is to provide our customers with high-quality ingredients, so it's fantastic to know that we have met your expectations in this aspect. - Bargain Box Buddies.
Posted 5 days ago
Concerned that frozen vegies are often very infroaen when they arrive - perhaps tins of sweetcorn etc may be better in summer
Helpful Report
(Bargain Box (5 Nights For 2)) - Posted 1 week ago
Hi Ruth, Thank you for taking the time to give Bargain Box a 4 star rating! We genuinely appreciate your feedback! We also appreciate your concern regarding frozen vegetables sometimes being very unfrozen upon arrival, especially during summer. We completely understand how this can be inconvenient. We have taken note of your suggestion and will definitely consider offering alternatives. - Bargain Box Buddies.
Posted 5 days ago
Love it. I have all the enjoyment of cooking but not the horrible bit of planning what to cook. Gets expensive but the portions are generous. Great value when a deal is available.
Helpful Report
(My Plant Power (5 Nights For 2)) - Posted 1 week ago
Hi Jackie! Thank you so much for taking the time to rate My Food Bag with 4 stars. We truly appreciate your feedback and are glad to hear that you love our service. We understand that planning what to cook can be a hassle, so we are thrilled to provide you with enjoyable cooking experiences without the stress. We also understand that the cost can be a concern, but we are pleased to hear that you find our portions generous. Rest assured, we are always working on providing great value for our customers, especially when there are deals available. Once again, thank you for choosing My Food Bag and for your positive review. - My Food Bag Foodies
Posted 1 week ago
Love it, but sometimes there is too much lettuce. Maybe when there is lettuce in a meal it can be the lettuce that comes in the smaller packets as we find the whole lettuce too much and it ends up getting wasted sometimes.
Helpful Report
(Bargain Box (5 Nights For 4)) - Posted 1 week ago
Hey Tom! Thank you so much for your four-star rating of Bargain Box! We truly appreciate your feedback and are thrilled to hear that you love our service. We completely understand your concern about the amount of lettuce provided in some meals. We appreciate your suggestion about using smaller packets of lettuce when it's included in a recipe. This is a fantastic idea, and we will definitely take it into consideration for future improvements. Our goal is to consistently provide fresh ingredients that perfectly match your needs. Thank you again for your wonderful review, and we look forward to serving you with even better options in the future! - Bargain Box Buddies
Posted 1 week ago
I enjoy majority of the recipes and ingredients so far! Few issues with deliveries which is inconvenient more than anything but customer service is pretty speedy. Ready made meal slow cooked beef was sublime! Unfortunately portions are more like one serve and one quarter not two serves. Love the kitchen with extra goodies each week!
Helpful Report
(Bargain Box (4 Nights For 2)) - Posted 2 weeks ago
Hi Tara, thank you so much for taking the time to rate Bargain Box with 4 stars! We truly appreciate your feedback and are thrilled to hear that you are enjoying the majority of our recipes and ingredients. It's great to know that you find our customer service to be speedy and that you love our MADE slow-cooked beef meal. We apologize for any inconvenience caused by the few issues with deliveries. We understand that this can be frustrating, but we are constantly working to improve our service and ensure a seamless experience for our customers like you. Regarding the portion sizes, we appreciate your feedback and understand that they may not always meet everyone's needs. We will take this into consideration as we continue to develop and refine our meal plans. We're delighted that you love the kitchen with extra goodies each week. We strive to provide that extra touch to make your cooking experience even more enjoyable. Thank you again for your support and for choosing Bargain Box. We hope to continue delivering delicious meals and excellent service to you! -Bargain Box Buddies 🥕
Posted 2 weeks ago
Enjoy the meals, easy to prepare & nourishing. Only criticism is there is corn in a lot of bargain box meals
Helpful Report
(Bargain Box (3 Nights For 2)) - Posted 3 weeks ago
Thank you so much, Denise, for your fantastic 4-star rating of My Food Bag! We truly appreciate your kind words and are thrilled to hear that you enjoy your meals. It's great to know that they are easy to prepare and nourishing. Your feedback about the corn in a lot of the bargain box meals is duly noted, and we will certainly take it into consideration for future improvements. We hope to continue delivering delicious and convenient meals to your doorstep. Thank you again for your support! - Bargain Box Buddies 🥕
Posted 3 weeks ago
In the main very good, it would be good to see some Lamb. Thanks David Singleton.
Helpful Report
(Bargain Box (3 Nights For 2)) - Posted 3 weeks ago
Hey David, thank you so much for taking the time to rate Bargain box with four stars! We truly appreciate your feedback and support. We're thrilled to hear that you found our service to be very good overall. We do offer lamb in our recipes, but this comes with a surcharge and isn't a weekly option. We do however offer more lamb meals in our My Choice range if you wanted to give that a go. We look forward to providing you with many more delicious meals in the future! -Bargain Box Buddies 🥕
Posted 3 weeks ago
It's pretty good - I like not having to decide what to cook. The sauces are always delicious. I would like to receive a reminder prompt on Sunday checking to see whether I want a delivery that week. I don't like how it automatically confirms the order.
Helpful Report
(Bargain Box (3 Nights For 2)) - Posted 3 weeks ago
Dear Suzie, thank you so much for your 4-star rating of Bargain Box! We truly appreciate your feedback. We're thrilled to hear that you enjoy the convenience of not having to decide what to cook and that you find our sauces delicious. We have changed our lock in date to Monday midnight to allow for flexibility for our Foodies after potentially forgetting to choose meals over the weekend. We hope this helps! Thank you again for the feedback 😊 -Bargain Box Buddies 🥕
Posted 3 weeks ago
Good, convenient nutritious meal. Some recipes/meals too similar
Helpful Report
(Bargain Box (5 Nights For 4)) - Posted 1 month ago
Thanks Jordan for taking the time to rate your experience with Bargain Box! We really appreciate your feedback and are glad to hear that you are finding our meals to be nutritious and enjoyable. We understand your concern about some recipes or meals being too similar. Our team is constantly working on improving our menu diversity and ensuring that each week's selection offers a wide variety of tasty meals. Just a reminder to rate your recipes in your account as this information goes directly to our Development Kitchen and these are analysed fully every week 😆️ - Bargain Box Buddies 🧡
Posted 1 month ago
Very quick and easy recipes that are very tasty and the feed the team recipes make enough for dinner and lunch the next day. The recipes are ideal for fussy eaters as they’re more like family meals rather than the posh too complicated meals from other food box delivery services. We’ve tried them all and they all start to taste the same but not with bargain box.
Helpful Report
(Bargain Box (4 Nights For 4)) - Posted 1 month ago
Thanks for your feedback Annette! We are delighted to hear that you found our recipes to be quick, easy, and delicious. Our chefs work super hard to create yummy meals that tick all the boxes, so thank you for your kind words we pass your feedback on. Thank you again for your continued support and for choosing Bargain Box! - Bargain Box Buddies 🧡
Posted 1 month ago
Love this. Have tried other boxes but only company I have carried on buying from. Occasional item missing but help desk sorts out quickly.
Helpful Report
(Bargain Box (5 Nights For 4)) - Posted 1 month ago
Hi Ruth, thanks for taking the time to share your experience with us. We are so glad that you are loving our service and have chosen us as your go-to meal kit company! We do apologise that you have had the occasional missing item, but it is great to hear that our wonderful Customer Love team have been able to provide a resolution quickly. Thank you for your continued loyalty and trust in Bargain Box! We look forward to providing you with delicious meals and an excellent experience in the future 😄️ - Bargain Box Buddies 🧡
Posted 1 month ago
Great so that I don’t have to think about what to have every night of the week for meals
Helpful Report
(Bargain Box (5 Nights For 2)) - Posted 1 month ago
Thanks for your feedback Natasha! It's so good to hear that Bargain Box has been able to make your life easier by taking away the stress of deciding what to have for dinner every night. It's our goal to provide convenience and peace of mind to our customers, so knowing that we have achieved that for you brings us joy! As always, reach out if there is anything we can do to improve your experience 😊️ - Bargain Box Buddies 🧡
Posted 1 month ago
Easy to make, healthy, good value for money.
Helpful Report
(Bargain Box (5 Nights For 2)) - Posted 1 month ago
Thanks for the review Melanie! We are so happy that you are finding out meals convenient and good value for money while still being healthy. Thanks for choosing Bargain Box 😍 - Bargain Box Buddies 🧡
Posted 1 month ago
Good quality ingredients and easy to follow recipes, just the price that is always a bit tricky (the bags, other than Bargain Box, are pretty expensive. Bargain box seems good value for money)
Helpful Report
(Bargain Box (4 Nights For 4)) - Posted 1 month ago
Hi Tim, thank you so much for taking the time to rate My Food Bag. We truly appreciate your feedback and are delighted to hear that our service met your expectations. Regarding the price, we understand that it can be a bit tricky, especially with our standard bags. However, we would like to point out that our Bargain Box option offers great value for money. Where we constantly strive to provide a balance between quality and affordability, and we appreciate your understanding. Once again, thank you for choosing My Food Bag, and we hope to continue exceeding your expectations. - The Bargain Box Buddies
Posted 1 month ago
Love it but wish there could be more insulation to keep food frozen/good condition. From a rural area in Southland to it takes some time to be delivered.
Helpful Report
(My Choice (3 Nights For 2)) - Posted 1 month ago
Hey Rachael, thanks so much for taking the time to rate My Food Bag with 4 stars. We truly appreciate your feedback and are thrilled to learn that you love our service. Your support means the world to us! We also appreciate your suggestion about adding more insulation to keep the food frozen and in good condition. We understand that in a rural area like Southland, delivery times can sometimes be longer. Rest assured, we are constantly looking for ways to improve our packaging and delivery methods to ensure your food arrives in the best possible condition. Thank you once again for your valuable feedback. -The My Food Bag Foodies 💚
Posted 1 month ago
Overall, we have been quite satisfied with our meals, though it seems more and more of the ingredients are listed as staples, sometimes there isn’t much more than the main ingredient and some flavour provided in the box and the other half of the list we are having to top up from our pantry.
Helpful Report
(Bargain Box (5 Nights For 2)) - Posted 1 month ago
Hey Jenni, thank you for taking the time to rate My Food Bag with 4 stars. We truly appreciate your feedback. We understand your concern about the ingredients listed as staples and the occasional lack of additional elements in the box. We want to assure you that we value your feedback and are continuously working on improving our offerings. Your comments will be taken into consideration to ensure a more comprehensive and satisfying experience for our customers. -Bargain Box Buddies 🧡
Posted 1 month ago
Really enjoying the meals and not having to make meal plans each week. Love all the veggies you cram in and pricing is great. Sometimes weekly options aren't as extenisve as we would like and would be good to know heat level on things as we have young kids and would probably reduce or remove some of the seasoning for them.
Helpful Report
(Bargain Box (5 Nights For 2)) - Posted 2 months ago
Hi Amber, thank you for taking the time to rate My Food Bag with 4 stars! We truly appreciate your feedback and are thrilled to hear that you are enjoying our meals. We're delighted to know that you love the variety of veggies we include in our packages and that our pricing meets your expectations. We strive to provide our customers with quality and affordable meals. Thank you again for your review and for being a valued customer of My Food Bag. We're thrilled to have you on board and can't wait to continue serving you delicious meals! - The Bargain Box Buddies
Posted 1 month ago
Excellent food quality and value for money. I couldn't buy the same products from my supermarket any cheaper than the cost of the Bargain Box. I would like to see a few more healthy or vegetarian meals and more reminders that if I want to make any changes to the menu I need to make those changes before the Sunday evening of the week before - I keep missing the deadline. Overall we have been really happy with our Bargain Boxes and it's got any adult son cooking more than just BBQ meat! (-:
Helpful Report
(Bargain Box (3 Nights For 4)) - Posted 2 months ago
Hi Kazia, thank you so much for your 4-star rating and wonderful feedback on My Food Bag. We are thrilled to hear that you are enjoying the meals we have on offer. We appreciate your suggestion regarding more healthy or vegetarian meals. We continuously work on expanding our menu options, and we will definitely take your feedback into consideration. We understand how important it is to have flexibility, and we will work on improving our reminders to ensure everyone is aware of the deadline. Thank you once again for your support. We value your feedback and hope to continue providing you and your family with delicious meals and great service. - The Bargain Box Buddies
Posted 1 month ago
Love bargain, the amount of food that you get is very generous and it’s always lovely and fresh. It has a good variety of recipes and it’s been great for trying new things. Easy use app and have had no major issues.
Helpful Report
(Bargain Box (4 Nights For 4)) - Posted 2 months ago
Hi Karen, thank you so much for your fantastic review of My Food Bag! We truly appreciate your kind words and positive feedback. We're thrilled to hear that you love the generous amount of food you receive with each delivery, and that it's always fresh and delicious. We're grateful for customers like you who continue to support us. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. - The Bargain Box Buddies
Posted 1 month ago
My Food Bag is rated 4.7 based on 4,166 reviews