My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,250 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,250 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the meals, so convenient and fresh.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 5 months ago

Thank you, Kayley, for your review. It means a lot to us at My Food Bag. We are so glad to hear you love our meals and find them convenient and fresh! - The Bargain Box Buddies

Posted 5 months ago

“Great to be able just get the ingredients out of the box and have a delicious satisfying meal in no time”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 5 months ago

“Getting bargain box has been so helpful for me. I have struggled so much previously with the mental energy it can take to decide what to cook and then have to deal with the supermarket. I love that I don’t have to worry about that as much as more!”

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(Bargain Box (4 Nights For 2)) - Posted 5 months ago

Thanks for you rating Natalie! We're delighted to hear that Getting Bargain Box has been so helpful in your dinner planning. We hope we can continue providing top notch meals to your door! - The Bargain Box Buddies

Posted 5 months ago

“Amazing for me since I don’t have the time or energy to plan meals for the week and good price too.”

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(Bargain Box (5 Nights For 2)) - Posted 6 months ago

Thank you, Lily for your 4-star rating of My Food Bag! I'm so glad you find it amazing and saves you lots of time while being affordable. We appreciate your kind words and feedback! - Bargain Box Buddies

Posted 6 months ago

“Yes, what I order now, works well for me. The only meal I did not enjoy was the coleslaw, In lettuce cups. Firstly the lettuce should be the old fashioned Iceberg lettuce, coleslaw was dry. As this review is still here, I will add to it. This week, I did not receive the receipe, for the ingredients,which include, mince sliced carrots.”

Helpful Report

(Fresh Start Choice (3 Nights For 1)) - Posted 6 months ago

Thank you for your 4-star rating, Mary! We appreciate your feedback and glad that you generally enjoyed our meals. We truly value your opinion and are continuously striving for improvement to create the best meals for our customers. We are sorry that the coleslaw lettuce cups did not meet your expectations, we will make sure to inform the wider team about this. Once again, many thanks for your feedback. - The Fresh Start Experts

Posted 6 months ago

“We have really enjoyed the variety and quality of meals and we are happy with the current price/value for money. The deliveries have usually been correct but in the last couple boxes we have noticed irregularities. Once we have had a completely different meal than what was ordered and have been missing spice packs from multiple boxes and tortillas from a taco recipe. We, unfortunately, noticed too late each time and have just substituted what we had as it was easiest. Once, our delivery was delivered to the wrong street but customer service was prompt in replacing the box the next day (as there were no runners in the area to retrieve the correct box). We are generally happy with the service and will continue ordering as long as it is a convenient choice for us.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 6 months ago

Thank you for the awesome 4-Star rating, Kelly! We sincerely apologise for the recent delivery issue you have experienced. However, we're glad to hear that our friendly agents have been able to assist with this promptly! We strive to deliver delicious meals right to your doorstep and we hope to make this up to you moving forwards. - Bargain Box Buddies

Posted 6 months ago

“Bargain box has been great, we generally enjoy the meals and I enjoy not having to menu plan. Some meals can be a bit plain at times but most are nice”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 6 months ago

Thank you for your 4-star rating of My Food Bag, Elizabeth! I'm glad to hear that Bargain Box has been great for you and that you enjoy not having to menu plan. We'll keep working to ensure that all of our meals are as flavorful as possible - thank you for your input! - Bargain Box Buddies

Posted 6 months ago

“Very good value for money. Easy to make recipes. Much better than Hello Fresh. A bit too much slaw with recipes but overall a good product. Wrapping very environmentally friendly.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 6 months ago

Thank you Steve for your 4 star rating of My Food Bag! We're so glad you appreciate the easy recipes and value for money. We're sorry to hear you weren't totally satisfied with the amount of slaw in our recipes - we'll certainly take your feedback into account. If you have any more feedback feel free to contact us at hello@myfoodbag.co.nz. - The Bargain Box Buddies

Posted 6 months ago

“Since joining up we have both enjoyed the experience of being a customer and have been quite impressed with both the logistics and of course the quality of the ingredients, recipes and dishes.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 6 months ago

Wow, thank you so much for the 4-star rating, Ron! We are glad to hear that since joining My Food Bag, you and your family have had a great experience with us. We are so pleased that you have been impressed with both the logistics and quality of the ingredients, recipes and dishes. Thank you for sharing your feedback! - The My Food Bag Foodies

Posted 6 months ago

“We are very pleased with most of the ingredients and menus, especially the curries. Sadly, the potatoes seem to have a blight which means they have to be peeled more than usual, otherwise we are very happy with My Food Bag.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 6 months ago

Thank you, for your rating Trysh! We appreciate your feedback and are glad to hear that you are pleased with most of the ingredients and menus. If you haven't already, you can reach out to our Customer Love team at hello@myfoodbag.co.nz regarding the poor quality potatoes and they can help you out! - The My Food Bag Foodies!

Posted 6 months ago

“All 4 meals were tasty and plenty for us. My only complaint is the meat for the chimichurry stake with home made chips was very, very fat and had to cut a lot of it off before cooking it.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 6 months ago

Thank you for your 4 star rating of My Food Bag, Connie! We're so glad you liked the meals. We're sorry to hear the meat for the steak was very fat, if you haven't already if you send us an email regarding this at hello@myfoodbag.co.nz one of our Customer Love agents can help out!. We always strive to provide the best ingredients and will look into what happened with this particular product. Thank you for bringing this to our attention and we appreciate you being a valued customer. - The Bargain Box Buddies

Posted 6 months ago

“Love the recipes, love the beautiful fresh vegetables, love the stress removed from tea. Only gripe is a lot of recipes have the same coleslaw. TX for making life easier”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 6 months ago

Thank you Linda for your kind 4-star rating and your beautiful sentiments about My Food Bag! We're glad that you love our recipes, the fresh vegetables, and the stress removed from making dinner. If you haven't already you can send us an email regarding any suggestions or feedback regarding our recipes and we will be more than happy to take those into consideration. Thank you again for making My Food Bag a part of your life and for helping to make life easier! - The Bargain Box Buddies

Posted 6 months ago

“I enjoy the variety and opportunity to choose from lots of different meals. I love that I can change between meat or vegetarian. So easy to prep and saves me so much shopping time.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 6 months ago

Thank you for your 4-star rating of My Food Bag, Brodie! We really appreciate your feedback. We're glad you enjoy the variety and the opportunity to choose between meat and vegetarian options. We're also thrilled that it's so easy to prep and saves you so much shopping time. Thanks again! - The My Food Bag Foodies

Posted 6 months ago

“Good choices, some a bit basic but mostly just good food. Produce always fresh.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 6 months ago

Thank you so much for your 4 star rating of My Food Bag! It's great to hear that you felt our choices were good, and that you found the produce to be fresh. We really appreciate your feedback! - The Bargain Box Buddies

Posted 6 months ago

“Our little ones love the recipes and it gives us lots of healthy new ideas to cook for dinner.”

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(Bargain Box (3 Nights For 2)) - Posted 6 months ago

Thank you so much Bethany for your 5 star rating of My Food Bag! We are so glad to hear that our little ones love the recipes and that it gives you lots of healthy new ideas to cook for dinner. We appreciate your support! - The Bargain Box Buddies

Posted 6 months ago

“The family are very much enjoying the ease of having the food and recipes delivered - especially as I have a couple of 11 year olds who are learning to make dinners too. The recipes are easy to follow and the food deliciously fresh. The app is also super simple to use.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 6 months ago

Thank you for such a wonderful review, Agnes! We are so pleased to hear that your family is enjoying their My Food Bag experience, especially as your 11-year-olds are getting to learn to make delicious meals. We are delighted that you found the recipes easy to follow, the food fresh, and that the app was simple for you to use. Please let us know if there is anything you need help with! - The Bargain Box Buddies

Posted 6 months ago

“Meals great however the instructions are very vague and at times confusing to follow. It says use vinegar however what type of vinegar?? Malt, rice, white etc have photos along side the ingredients would help as well as each step”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 6 months ago

Thank you for taking the time to review My Food Bag. We appreciate your feedback and agree that degree of clarity in instructions can be improved. We will certainly look into providing photos and more detail on the type of vinegar to be used. Thanks again for your valuable input. If you have any further feedback feel free to reach out to us through phone or email at hello@myfoodbag.co.nz. - The Bargain Box Buddies

Posted 6 months ago

“Fresh food”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 6 months ago

Thank you, Kim, for your 4 star rating of My Food Bag! We appreciate your recognition of the fresh food combination we put together. It's rewarding to hear that our customers are enjoying what we've put together! Thank you again. - The Bargain Box Buddies

Posted 6 months ago

“I am appreciating not having to worry about evening meals, 3 nights of the week. We are both in our 80’s and I struggle with providing variation, under normal circumstances, however, we enjoy the variation of the different meals we have chosen. I have found it easy, to forward plan and stop delivery for the week when we know our circumstances will change.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 6 months ago

Thank you so much for your 4-star rating, Jenny! We are so happy to hear that you and your family are enjoying the variety of meal choices offered by My Food Bag, as well as the convenience of being able to adjust your delivery plans to suit your changing circumstances. Thanks again for taking the time to share your experience with us! - The My Food Bag Foodies

Posted 6 months ago

“We have enjoyed the meals from Bargain Box and they have been excellent value and saved us considerable time and cost. Most recipes are easy to follow if you give yourself time. Sometimes the quantities have been more than would normally eat but overall we recommend them.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 6 months ago

Thank you so much for the 4-star rating, Dianne! We are so glad you have been enjoying the meals from the Bargain Box and they've been such great value! We're glad to hear you found the recipes easy to follow and that you appreciate the added value. Thanks again for your feedback! - The Bargain Box Buddies

Posted 6 months ago

My Food Bag is rated 4.7 based on 4,250 reviews