My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,984 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,984 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Generally the recipes are enjoyable.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 months ago

Hey William, thanks for sharing! If you have any further queries regarding our recipes, please don't hesitate to reach out at hello@myfoodbag.co.nz

Posted 3 months ago

“We have recently purchased a new small business which is my wife's full time job. I always have done the cooking and grocery shopping and also work full time for another business and now weekends in my wife's business. Things on home chore list were getting behind and takeaways were becoming the norm as both very busy and tired and having to think whats for dinner was becoming a headache and no time in the weekends anymore to plan and organize mid week meals. What My Food Bag has done is taken the mental and organizing time stress away. We no longer have to think whats for dinner, did we defrost something for dinner or do we need to go to the supermarket after work. Which means less takeaways and healthier eating which has helped us have the extra energy to get through this busy life season we are going through. Thank you My Food Bag you given us mental time and energy back.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 months ago

Hey Abi, thanks so much for sharing your experience when using our service. These kind words are greatly appreciated! This is why we do what we do, to give our kiwis a more positive and exciting time with cooking dinner at the end of the day. Happy to hear this has been going so well for you and your whanau!

Posted 3 months ago

“We started Bargain Box to reduce expenses during our student years. It also ensures we get enough vegetables weekly. We appreciate the variety from choosing our meals and have thoroughly enjoyed Bargain Box so far!”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 months ago

Hey Jorjah, thanks for your feedback and kind words! So happy to hear that our service has been providing you with an easier dinnertime sorted each week 😁 - My Bargain Box Buddies 🍊

Posted 4 months ago

“I have found your ordering site very hard to use . It does not allow you to see what is in the contents of made up food. Very hard to change your order. Gives you no choice of cancelling or putting on hold order. I believe there is but I could not find it. Hard to find how you change your weekly or fortnightly options. Do not like that you chose what my next order will be. Compared to other food sites I use that are so easy and transparent. Did not like that you had my Bank card on file even thou my last order was around 2021. I never allow my Bankcard to be saved. We felt the Lamb Shanks lacked something in taste and not enough Sauce. As we paid $2.99 extra which we were happy to pay for each packet but we felt it was not worth it. We liked the Butter Chicken Pie and the Chicken and Cashew Massaman and rice. Very disappointed to find with my next order that I had been charged twice. When I rung got a lovely Lady who fixed it. Still to get my refund. I had changed order as did not like what you had ordered for me and evidently created two accounts. Once again I feel your ordering site is not easy to use. Yes I am older so struggle with the computer but as I have said other sites I use to order food are so much easier to use than your one. Other food orders I get do keep me more informed of what is happening to order. Once I had pressed submit on your order I never received any information until order delivered on Saturday saying it had been delivered. So was not sure if you had received or not. Of course the next day you had taken money out of my bank account which I was surprized at as I had not given you my Bank account details on this order. On a postive note. Was very impressed with the Lady who helped with second order was amazing and so helpful. I honestly was ready never to order from you again and expected to get someone who did not care so made a huge difference to how I was feeling at the time. Also I sent a e-mail to you as ordering with a query and got it answered quite quickly which I was grateful for. I have put in another order as I like the concept of Food Bag and that is a NZ Company and like that you have asked me about my Food Bag experience. Thank you”

Helpful Report

Posted 4 months ago

Hi Lynn, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the difficulties you faced with our ordering site and understand how frustrating that can be. Your concerns about transparency and ease of use are important to us, and we appreciate your suggestions on how we can improve. It's wonderful to hear that our customer service team made a positive impact on your experience. We'll make sure to pass on your compliments to them! We're also glad you enjoyed some of our meals and that you've chosen to give us another try. Please know we're continuously working to enhance our services and your feedback is invaluable in helping us do that. We hope your next experience with us will be much smoother! - My Food Bag Foodies

Posted 4 months ago

“Easy to follow recipes and yummy dinners that the whole family enjoy 😊”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 4 months ago

Hey Aaron, so happy to hear! 😁 Thank you for your feedback and kind words

Posted 4 months ago

“Delicious but expensive”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 4 months ago

Hi George, thank you for your feedback. This is greatly appreciated and has been passed on to our wider team. If you have any further queries, please flick us an email at hello@myfoodbag.co.nz so that one of our Customer Love agents can assist you further!

Posted 4 months ago

“Love the selections available. All the meals I have had have been delicious.”

Helpful Report

Posted 4 months ago

Hi Beverley, thanks for your lovely words! We're so glad to hear you're enjoying the variety of our dishes. Making dinnertime fun and tasty is how we do things here! - Bargain Box Buddies

Posted 4 months ago

“Seem to be getting coleslaw with every meal. Perhaps I need to choose more variety! Still enjoying not having to decide what's for dinner and the meals are super tasty.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 4 months ago

Hi Lea, thank you for your feedback! We’re thrilled to hear you’re enjoying the meals and the convenience of not having to decide on dinner each night. Variety is key, so feel free to explore different options in your next selections. Happy cooking! - Bargain Box Buddies

Posted 4 months ago

“Good food, just a bit confusing when you have some 4 helping and some 8 helping meals.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 months ago

Hi Raewyn, thank you for your review! We’re glad to hear you’re enjoying the food. We appreciate your feedback regarding the portion sizes and it sounds like you are referring to a 'Feed The Team' recipe. These recipes are specifically designed to double your portion sizes so if you have any questions or concerns around these, please reach out to our Customer Love Team who will be able to help. You can reach them at hello@myfoodbag.co.nz or 0800 469 366! - My Food Bag Foodies

Posted 4 months ago

“The meals are varied, cheap(!) & easy to cook- with most taking 20-40 mins.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 months ago

Hi Kiera, thanks for your wonderful review! We're so happy to hear you enjoy the variety and ease of our meals. Making dinner quick, affordable, and enjoyable is what we strive for! - Bargain Box Buddies

Posted 4 months ago

“My food Bag has great quality ingredients, and some really gourmet meal options. We really loved having the Gluten Free option.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 months ago

Hi Chrissy, thank you for your lovely feedback! We’re thrilled to hear you’ve been enjoying the quality of our ingredients and gourmet meals and that the Gluten Free option has been a hit! Thank you again - My Food Bag Foodies

Posted 4 months ago

“Love the bags just wish the expiry dates were just a bit further out.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 months ago

Hi Jacky, thank you for your helpful feedback! We’re delighted to hear that you love our bags. We understand your concern about expiry dates and appreciate your input as we strive to enhance our service. Your satisfaction is important to us, and we’re grateful for your support! - Bargain Box Buddies

Posted 4 months ago

“Relatively good value but meal choices are bit limited. Best thing about it is that we don't have to think about what to cook. However, we sometimes deviate from the instructions as the taste and flavours can be a bit monotonous afer a while. Needs more variety. It would be even more convenient if meals were individually packed for each meal, at least for the vegies and sauces, etc.”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 4 months ago

Hi Jiunn, thank you for taking the time to share your thoughts! We're glad you find value in our service and enjoy not having to think about what to cook. We appreciate your feedback regarding the meal variety and packaging; it’s always helpful to hear what our customers want. We're continuously working on expanding our options and improving convenience. Thank you for being a part of our Bargain Box Family! - Bargain Box Buddies

Posted 4 months ago

“Good value and a good range of options each week.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 months ago

Hi Abbie, thank you for your lovely review! We’re thrilled to hear that you find value in our offerings and appreciate the range of options we provide each week. Your feedback motivates us to keep delivering delicious meals for you to enjoy! - Bargain Box Buddies

Posted 4 months ago

“Have enjoyed different flavors and the variety of meals. It certainly helps with the weekly planning of meals .I've enjoyed pies as pastry is not easy for me. Many thanks as it does help. NANCY COWAN”

Helpful Report

(4 Meals) - Posted 5 months ago

Hi Nancy, thank you for your lovely review! We’re thrilled to hear that you’re enjoying the variety of flavors and meals we offer. It’s wonderful to know that our meals are making your weekly planning easier. We completely understand how challenging pastry can be, so we’re glad you’ve enjoyed the pies! Your feedback is greatly appreciated and helps us continue providing great meal options. - My Food Bag Foodies

Posted 5 months ago

“Love how My Food Bag takes care of the mental load that comes with dinners. Don't have to think of what to have each week especially when we like to eat a variety of different meals. Also great not to have to do big supermarket shops. Sometimes the recipes are a bit confusing to follow and I have to re-read steps to be able to make sense of them, i.e. recipes can make the cooking process seem more complicated than it could be.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 5 months ago

Hi Gemma, thank you for your thoughtful review! We’re delighted to hear that My Food Bag helps lighten the mental load of dinner planning and provides a variety of meals for you to enjoy. We appreciate your feedback regarding the clarity of our recipes and will certainly take it into consideration as we strive to make cooking as straightforward as possible for everyone. If you have any specific recipes, feel free to reach out to our Customer Love team at hello@myfoodbag.co.nz. Thanks for your support! - Bargain Box Buddies

Posted 5 months ago

“Bargain box is good. A cheaper version but still using lots of fresh foods. They keep costs low by using a bunch of ingredients that are staples in a house like mayonnaise and other sauces. Which is totally fine. Fab meals and the recipes would be very easy to make again buying ingredients yourself as all the measurements are there.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 5 months ago

Hi Olivia, thank you for your wonderful review! We're so glad to hear that you enjoyed our Bargain Box and found the meals fab. We strive to keep things fresh and delicious while maintaining affordability. It's great to know that the recipes are easy for you to recreate at home! Your feedback is invaluable to us as we continue to enhance our offerings. - Bargain Box Buddies

Posted 5 months ago

“Very yummy wish there was a bit more varity in meal options from week to week can be a bit repetitive. I did make a call about delivery and wrong adress and the lady I spoke to was very kind and very helpful.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 5 months ago

Hi Ashlee, thank you for your lovely review! We’re thrilled to hear you find the meals yummy and appreciate your feedback about variety. We're always looking to improve and your suggestion is noted! We're also glad our customer service team was able to assist you kindly regarding your delivery. Your satisfaction is important to us! - Bargain Box Buddies

Posted 5 months ago

“Pretty good variety of meals and options to suit. Would love it if the app would notify me when I get close to cut off for picking meals for the following week. Sometimes I miss it and don’t get to choose”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 5 months ago

Hi Emma, thank you for your feedback! We're glad to hear that you enjoy the variety of meals we offer. We appreciate your suggestion about the app notifications; it’s definitely something we’ll consider for future updates. Your input helps us improve, and we're here to make your meal planning even easier! - Bargain Box Buddies

Posted 5 months ago

“Very good 👍”

Helpful Report

(12 Meals) - Posted 5 months ago

Hi Stephen, thank you for your positive feedback! We're thrilled to hear you think our meals are very good. Your support means a lot to us, and we can’t wait to keep serving you delicious options in the future! - My Food Bag Foodies

Posted 5 months ago

My Food Bag is rated 4.6 based on 4,984 reviews