My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.65

4.7 Rating 4,669 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In general i like the quality of your products. However recently i ordered chicken roast ready made meals along with roast pork. The picture you show of the chicken roast show that of sliced herb loaf which i quite like but instead all i got was ordinary white sliced meat which i do not like and i had to throw away my 3 chicken meals. I don't like chicken in general and this that was received dissapointed me. Please in future ensure the ready meals we get are as per your sales photo and not something that is different Martin Smith”

Helpful Report

(6 Meals) - Posted 4 weeks ago

Hi Martin, thank you for your feedback! We're sorry to hear that your recent chicken roast meal didn't meet your expectations. We strive to provide accurate representations of our meals, and your comments are invaluable in helping us improve our service. We appreciate your support and hope to serve you better in the future. In case you haven't already please reach out to our Customer Love team at hello@myfoodbag.co.nz and they are able to help with this! - My Food Bag Foodies

Posted 3 weeks ago

“Bargain box has encourage our young family members to try new foods and new flavours. It is great not having to think about what to cook”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 4 weeks ago

Hi Pam, we're so glad to hear that the Bargain Box has inspired your young family to explore new foods and flavors! It's wonderful to hear that it’s taken the stress out of meal planning for you. Thank you for sharing your experience with us! - Bargain Box Buddies

Posted 3 weeks ago

“We have absolutley loved My Food Bag in my household. Having a household of 5 adults in their mid 20's its made cooking alot easier and helped the grocery costs reduce significantly. I personally have also found myself eating out a lot less and not even being tempted by takeaways as Im so used to fresh home cooked meals now. I have also lost weight which I highly accredit to the healthier meals I've ben eating. My only issue is that I wish the portion sizes were slightly bigger. Living with 4 males and being the only female I find they eat a lot more than myself so I dont get enough to fill me up some nights and neither do they. Overall, however, very happy. 4/5 stars.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 weeks ago

Hi Chantelle, we're so happy to hear that My Food Bag has made cooking easier for your household and has encouraged healthier eating! We appreciate your feedback regarding portion sizes and understand the need for slightly larger servings, especially in a household of five. We’ll definitely take your comments into consideration! Thanks for your wonderful review! - Bargain Box Buddies

Posted 3 weeks ago

“Good value for money, convenient, and helps me keep organised.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 weeks ago

Hi Campbell, we're delighted to hear that you're finding good value and convenience with our service! Staying organized is key, and we're thrilled that we can help with that. Thank you for your positive feedback! - Bargain Box Buddies

Posted 3 weeks ago

“Loving my bargin boxes. Great variety and good value for money.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 weeks ago

Hi Vanessa, we’re so glad to hear that you’re loving your bargain boxes! A great variety at good value is what we aim for, and it’s wonderful to know you’re enjoying them. Thank you for sharing your experience with us! - Bargain Box Buddies

Posted 3 weeks ago

“Generally very impressed with the quality of food. On one occasion a frozen component had defrosted by delivery but compensation was quickly organised. A little more variety in winter menus would be great. Some are a bit basic and bland.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 weeks ago

Hi Karen, thank you for your thoughtful review! We're thrilled to hear that you were impressed with the quality of our food. We apologize though for the incident with the frozen component but are glad our team could address it quickly. We appreciate your feedback regarding menu variety, and we’re always working to enhance our offerings, especially during winter. Your insights help us improve, so thank you for sharing! - Bargain Box Buddies

Posted 3 weeks ago

“Good food with healthy options and low carb options.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hi Stephen, thank you for your review! We're glad to hear you’re enjoying our healthy and low-carb options. We strive to provide delicious meals that cater to all preferences. - Bargain Box Buddies

Posted 1 month ago

“The ingredients are always fresh and delivered on time. My boxes have always been complete. The only issue has been missing recipe cards, or last time, completely wrong cards which led to confusion thinking that my whole box was wrong until I checked the ingredients. The recipes are not as easy to follow as the recipes that come with Hello Fresh.”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 1 month ago

Hi Alison, thank you for your feedback! We're glad to hear that you find our ingredients fresh and your boxes complete. We apologize for the missing or incorrect recipe cards, and we'll certainly work on improving that aspect for a smoother cooking experience. Your input is valuable to us, and we appreciate your suggestions regarding recipe clarity. - Bargain Box Buddies

Posted 1 month ago

“Good variety of meals that suit my tastebuds”

Helpful Report

(6 Meals) - Posted 1 month ago

Hi Brian, thank you for your review! We're thrilled to hear that you appreciate the variety of meals we offer and that they suit your tastebuds. - My Food Bag Foodies

Posted 1 month ago

“Love bargain box. Good quality ingredients and family friendly meals.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 1 month ago

Hi Alicia, thank you for your lovely review! We’re delighted to hear that you’re enjoying our quality ingredients and family-friendly meals. It’s wonderful to know we’re helping make mealtime special for you! - Bargain Box Buddies

Posted 1 month ago

“Great to not have to think about dinners for the week, and to get different variety than our usual rotation!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Sonya, thank you for your review! We're thrilled to hear that you're enjoying the variety and convenience of our meal options. It’s great to be able to take the hassle out of dinner planning for you! - Bargain Box Buddies

Posted 1 month ago

“Prompt delivery and veges are always fresh. The only reason I wouldn't give a five star rating is that meals like pizza require more cheese than given. 90g is not enough for 4 pizza bases.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Leon, thank you for your review! We're thrilled to hear that you appreciate our delivery service and fresh produce. Your feedback about the cheese portion for pizza is very helpful, and we’ll certainly pass this on to our team of chefs! - Bargain Box Buddies

Posted 1 month ago

“Delicious recipes. Fresh vegetables and large portions. Highly recommended.”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 1 month ago

Hi Christina, thank you for your review! We're so glad to hear you enjoyed our delicious recipes and fresh vegetables. It means a lot to us that you recommend Bargain Box. Thanks for your support! - Bargain Box Buddies

Posted 1 month ago

“I enjoy as i am now on my own, i have to make a special trip into pick up.”

Helpful Report

(4 Meals) - Posted 1 month ago

Hi Mary, thank you for sharing your experience with My Food Bag! We’re delighted to hear that you’re enjoying our offerings, especially as you navigate meal prep on your own. Your support means a lot to us! - My Food Bag Foodies

Posted 1 month ago

“I love the ready makes as I am 80 and over cooking for myself most of them are very nice but.to much broccoli I would prefer more spinach”

Helpful Report

(6 Meals) - Posted 1 month ago

Hi Pauline, thank you for your feedback! We're so glad to hear that you’re enjoying our ready meals. We appreciate your suggestion about the broccoli and spinach – we’re always looking to improve. Thanks for your support! - My Food Bag Foodies

Posted 1 month ago

“Variation and selection is great, family friendly and the recipes all seem to be kid friendly !”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hi Renee, thank you for your wonderful review! We're so pleased to hear that you and your family are enjoying the variety of kid-friendly recipes we offer. It's great to know our selection is hitting the mark for family meals! - Bargain Box Buddies

Posted 1 month ago

“Love the variety if the meals and something for all ages, so perfect for all the family! Have found the carrots seem to go soft pretty quickly so try and prioritise those meals earlier.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Matt, thanks so much for your review! We're really glad you and your family are enjoying the variety of meals we offer. We appreciate your feedback about the carrots and will take it into consideration as we continue to improve our service. Happy cooking! - Bargain Box Buddies

Posted 1 month ago

“We order Bargain Box - it's great having most of the items supplied for a few meals a week and the price is pretty reasonable. Unfortunately I've been diagnosed with low positive risk of Coeliac, so need to look at gluten free options - which I understand aren't available through Bargain Box. My Food Bag has those options, but I've also unfortunately been out of work for 6 months and struggling to find work, so can't afford the higher costs. Staff have always been amazing and I got the most amazing privilage to meet the Nadia Lim who was so fabulous!”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hi Tamalisa, thank you for your review! We’re glad to hear you love the convenience and value of the Bargain Box. We totally understand your situation regarding gluten-free options, and we appreciate your feedback about the pricing of our My Food Bag products. It's wonderful to know you had a great experience with our staff and even got to meet Nadia Lim! We wish you all the best and hope to continue serving you in the future. - Bargain Box Buddies

Posted 1 month ago

“Overall the majority of meals are very good. Some meals lack meat in them. I have had several meals with the mint sauce missing out of them. I am a little concerned about the quality control as I have received items in meals that nearly choked me. I enclose the photos. A very small sharp bone splinter and some type of string.”

Helpful Report

(12 Meals) - Posted 1 month ago

Hi Trevor, thank you for your feedback. We're pleased to hear that you enjoy most of our meals, however, we are extremely disappointed to hear about the issues you have experienced. We take concerns about quality very seriously, and we appreciate you bringing this to our attention. We have sent you an email now to follow up on the incidents that have occurred. Your safety is our top priority and we are committed to investigating and resolving these issues. - My Food Bag Foodies

Posted 1 month ago

“Happy with the products we recieve, and will continue using the service”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 1 month ago

Hi Celia, thank you for your review! It's great to hear that you're happy with the products you receive and that you'll continue using our service. Thanks for supporting our business! - Bargain Box Buddies

Posted 1 month ago

My Food Bag is rated 4.7 based on 4,669 reviews