My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,984 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,984 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Our family of two adults, two teenagers are living out bargain box. The very best thing is that it has been an easy way to have the teen boys share the load of making dinner. They now make two dinners a week each, following the recipes without any help needed. They are able to cook up lovely meals, learning much needed independence skills and easing the load for my husband and I. As far as the meals go, there are always options to suit our family, and the convenience of having it all delivered is fabulous. Only complaint would be that sometimes the best before dates on meats and salads is pretty tight turn-around, meaning we have to cook the meals all early in the week.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Alexis, thank you for sharing this with us! We’re thrilled to hear the meal kits are helping the teens gain independence and lighten the load for you and your husband, and that you’re enjoying the variety and delivery convenience. Noting your comment about best before dates, we’ll pass that along to the team to see how we can improve. In the meantime, if you need any tips on extending freshness or swapping components, we’re happy to help. - Bargain Box Buddies

Posted 2 months ago

“It is a great way to help my family keep on track with our spending on food. It takes the pressure off me planning the weekly meals.”

Helpful Report

(Bargain Box (4 Nights For 6)) - Posted 2 months ago

Hello Rosemary, thank you for sharing this with us! We're so glad to hear My Food Bag is helping your family stay on track with food spending and taking the pressure off weekly meal planning. That’s exactly what we hope to make easier, and it’s wonderful to know it’s making a difference for you. - Bargain Box Buddies

Posted 2 months ago

“We've enjoyed the meals we have been receiving. It's been a great change for our family and the meals have been super healthy and delicous. We've reccommened it to a lot of our friends, as we have enjoyed it so much :)”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 2 months ago

Hi there Maddison, thank you so much for the lovely review! We’re so happy to hear you’ve been enjoying the meals and that they’ve been such a great change for your family. It means a lot to us that you’ve been recommending us to your friends too, we truly appreciate it! - Bargain Box Buddies

Posted 2 months ago

“Nice food options, looking forward to cooking”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Jeffrey, great to hear you’re enjoying the options and looking forward to cooking. Thanks for the kind words! - Bargain Box Buddies 💜

Posted 2 months ago

“Overall vey happy with our Food Bag deliveries. Its definetly helped us to eat more veges as every meal has multiple veges in it. The portions are good and I like the easy recipes.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Justine, fantastic to hear you’re happy with My Food Bag and that the meals help you include more veg. We’ll pass your kind words to the team! - My Food Bag Foodies 🥦🍅🥕🫑

Posted 2 months ago

“Love getting Bargain Box and in particular being offered specials when ordering. We do have a problem with the frozen peas as they do not arrive frozen but we are putting them in the freezer anyway, not too sure if there is a better way to do this.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Lynda, thanks for the lovely feedback and for choosing Bargain Box. Rest assured, the frozen veggies are expected to defrost during their journey to you! When you receive them, you can either pop them back into the freezer or the fridge, whichever suits best. If you have any further questions, please reach out at hello@myfoodbag.co.nz or 0800 469 366 and our Customer Love team will help - Bargain Box Buddies 🥕

Posted 2 months ago

“Some of the meals didn't feed 4 of us.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 months ago

Hi Alison, our apologies to hear of this experience of yours. if you have not yet then please reach out to us either via email to hello@myfoodbag.co.nz or give us a ring on 0800 469 366 where one of our Customer Love agents can assist you further regarding your issue! - Bargain Box Buddies 🍊

Posted 2 months ago

“So convenient and easy to make, not to mention delicious”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hi Daniel, lovely to hear it! We hope to provide you with more happy dinnertime experiences for you and the whanau! - Bargain Box Buddies 🍊

Posted 2 months ago

“Bargain Box takes the mental load away from what to cook for dinner.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hi Michelle, thank you for the kind words! We are so happy to hear that we've been able to provide you with an easier, more relaxing dinnertime with your whanau - Bargain Box Buddies 🍊

Posted 2 months ago

“The meals are consistently great with plenty of variety, which I genuinely appreciate. However, I’ve had a few service issues that took the shine off the experience. Most recently, I unpaused my account to claim a meat offer, but the promotion didn’t apply correctly. On another occasion, on a public holiday, I received a text saying my delivery was an hour away. I drove 30 minutes to my workplace to meet it, waited another 30, and eventually called, only to be told the message was sent in error and the delivery was actually scheduled for the next day. That was an hour of my time (and fuel) I didn’t expect to lose. I was also gifted a pack of biscuits that never arrived, which was disappointing. Overall, the product is strong, but these operational missteps make budgeting and planning harder than they should be. I’ve paused my account for now and will source my own meals for a while, but I hope to see more reliability in future as the food itself is worth it.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hey Maree, thank you for letting us know of these issues you have been facing with your recent deliveries. Our sincerest apologies for the major inconvenience! If you have not yet, please reach out to us either via email to hello@myfoodbag.co.nz or give us a ring on 0800 469 366 so that one of our Customer Love agents can assist you further! In the meantime, your feedback has been passed along to our wider team. Thank you for taking the time to let us know - Bargain Box Buddies 🍊

Posted 2 months ago

“Good value for money with some interesting variations in the menus provided”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 3 months ago

Hi Pam, thanks so much for the feedback! We’re really glad you’re enjoying the value and the variety in our menus. Glad to hear you're enjoying the service! - Bargain Box Buddies

Posted 3 months ago

“Compared to other brands of ready made meals I've tried, My Foodbag Ready Made meals are usually well flavoured and well balanced. My only criticism is there can far too many pies in a single week's selection. Especially if lasagna is included. This can significantly limit selection. Its also necessary to add a side dish of veg to serve with the pies (in fairness, I do usually add a serving of fresh veg to have with all of the dishes regardless). Perhaps there'll be less pies during the summer months?”

Helpful Report

Posted 3 months ago

Thanks so much for the great feedback Christine! We’re really glad you’re enjoying the flavour and balance of our meals. And we hear you on the pies, we’ll pass this on to the team, and you can expect more seasonal options as summer rolls in. Thank you again for helping us improve! - My Food Bag Foodies

Posted 3 months ago

“Excellent service so far, good quality ingredients and easy to follow instructions.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 months ago

Hi Penny! Thank you for your lovely review! We're so glad to hear that you're enjoying our service. Your feedback encourages us to keep up the great work! - Bargain Box Buddies

Posted 3 months ago

“Meals are well portioned and taste good. I love the use of carboard and sheeps wool for a more sustainable packaging. Definitly takes longer to make than the recipie time suggests. I love not having to think about what to make when i get home.”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 3 months ago

Hi Antony! Thank you for your wonderful feedback! We’re thrilled that you’re enjoying the portion sizes and the tasty meals. Your support for our sustainable packaging using cardboard and sheep wool is greatly appreciated. We’re glad that our service takes the stress out of meal planning for you. Thanks for sharing your thoughts with us! - Bargain Box Buddies

Posted 3 months ago

“So far happy. Some of the produce not always crispy fresh so would like to see that improved, however, other ingredients good.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 3 months ago

Hi Irene! We appreciate your feedback and are thrilled to hear that you're happy with My Food Bag overall. We're always striving to improve, and your comments about the freshness of the produce will be taken to heart. Thank you for sharing your thoughts; it motivates us to keep enhancing the quality of our ingredients! - Bargain Box Buddies

Posted 3 months ago

“Overall, the meals have been delicious! The odd 1 or 2 have been average but still ok! We joined Bargain Box to make life easier & healthier & it certainly has!! I'm learning a lot about cooking foods in ways that I wouldn't have even thought of as well. I love not having to think about what's for dinner. Just the convenience of it all is amazing. Thanks for making life easier!! 😃”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 months ago

Hi Carolyn! We’re delighted to hear that you’re enjoying the delicious meals and finding the experience so convenient! It’s wonderful to know that you’re learning new cooking techniques along the way. Your feedback means a lot to us, and we’re here to keep making your life easier! - Bargain Box Buddies

Posted 3 months ago

“Love the idea however finding the portion sizes are small for 2 Adults & 2 teenagers. Good variety of recipies.”

Helpful Report

(Bargain Box (3 Nights For 6)) - Posted 3 months ago

Hi Sharon! Lovely to hear that you've been enjoying our range of recipes. If you are finding the portion sizes to be on the smaller side, you are more than welcome to up your serving portion from 4 to 6, which will also provide you with leftovers for lunch the next day!

Posted 3 months ago

“The food is OK, a bit the same some weeks, chicken with rice, beef with rice, chicken with salad, repeat repeat. The value is good. Biggest issue has been the delivery which has caused lots of problems . Delivery is too restricted to only certain days, and no Rural RD option which is tricky”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 months ago

Hi Grant, thanks for leaving us some constructive feedback to take into heavy consideration. If you have not already, please reach out to us on email at hello@myfoodbag.co.nz or ring us on 0800 469 366 where one of our Customer Love agents can help you further regarding your delivery and recipe issues

Posted 3 months ago

“Good and convenient but more care needs to be taken when selecting vegetables where the size matters. Eg 4 potatoes needs to be 4 LARGE potatoes for when the individual size matters because they are kept whole also broccoli does not last the whole week and will be floppy and soft by about the 5th day in fridge”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 3 months ago

Hi Jared, thanks for leaving us some feedback regarding our produce. If you have not yet already, please reach out to us on email to hello@myfoodbag.co.nz or ring us on 0800 469 366 where one of our Customer Love agents can help you further and pass the issue on to our suppliers!

Posted 3 months ago

“Overall, I'm a happy customer with My Food Bag”

Helpful Report

Posted 3 months ago

Hi Sheree, so happy to hear! We always love to hear what is working for our foodies, and we hope to provide you with further enjoyable dinnertime experiences

Posted 3 months ago

My Food Bag is rated 4.6 based on 4,984 reviews