My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,937 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I'm interested in more of the lower-calorie meals—they taste great and look appealing. I usually order six meals per week, and by the time I get to the last one (which has been in the fridge for about six days), the flavor starts to fade a bit. It’s not a major issue, but something to keep in mind. I do wish they rotated the meal options more frequently. I've been ordering for about 2–3 months, and as far as I can tell, there haven’t been any new additions to the low-calorie range.”

Helpful Report

(6 Meals) - Posted 5 months ago

Hi there Cameron, thanks so much for your feedback! We're really glad to hear you're enjoying the taste and presentation of our lower-calorie meals, that's great to know! We also appreciate you pointing out the freshness toward the end of the week and the desire for more variety. Both are really helpful insights, and we’ll pass them along to our menu team as we continue to improve and expand our offerings. Thank you again for your feedback and continued support - My Food Bag Foodies

Posted 5 months ago

“Slightly on the more expensive side and the timing of the charges are inconvenient but the food is usually good quality and delicious. Packaging sometimes sucks and dry ingredients can get wet but usually pretty happy.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 5 months ago

Hi Wilson! Thank you for your honest feedback! We're really glad to hear you enjoy the quality and taste of our food, that means a lot to us. We appreciate you pointing out areas where we can improve, like our packaging and the timing of charges. We’re always working on refining our service, and your input helps us do just that. If you ever run into a specific issue, please don’t hesitate to reach out, we’d love the chance to make it right. Thanks again for your support - My Food Bag Foodies

Posted 5 months ago

“Happy with the quality of the products.. Happy with customer services. However unhappy with the repetitive ingredients. We predominantly purchase bargain box due to cost and it's such a shame that the meal choices are becoming less appealing and so many extra costs within the choices making the bargain box more expensive. I also have a suggestion... is there a possibility of members being able to buy more than one box on occasion as a gift to family or friends.. Thank you for your services.”

Helpful Report

(4 Meals) - Posted 5 months ago

Hi there Mitch, while we’re so glad to hear you’re happy with the quality of our products and the service from our team, we’re sorry to hear you’ve found the ingredients in the Bargain Box becoming repetitive and that some of the optional upgrades are affecting the value! We’re always working to keep our meals fresh, affordable, and exciting, so we’ll definitely pass your feedback on to our menu team. As for your suggestion, you can absolutely purchase more than one box at a time! We also offer our Shop range, which is specifically designed for one-off purchases and gifting, with no subscription required. It’s a great option if you'd like to surprise family or friends with a box. You can check it out here: www.myfoodbag.co.nz/shop - My Food Bag Foodies

Posted 5 months ago

“More often menu changes would be great as we get stuck on the same ones for too long :(”

Helpful Report

(12 Meals) - Posted 5 months ago

Hi Louise! Thank you for your feedback! We understand how it can feel when meals start to repeat, and we appreciate your suggestion for more frequent menu changes. Your comments are important to us as we strive to keep things exciting for our customers! - My Food Bag Foodies

Posted 5 months ago

“Its great, but we've noticed that some meals are starting to repeat now. Also some could do with an additional side, like rice, salad or maybe potatoes.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 5 months ago

Hi Craig! Thanks for your review! We appreciate you letting us know about the meal repetitions and your suggestion for additional sides. We're always looking to enhance our meals, and your feedback is valuable in this process. We hope you continue to enjoy cooking with us! - Bargain Box Buddies

Posted 5 months ago

“Lynn is a vegetarian and there is very little options to cater for her.”

Helpful Report

(4 Meals) - Posted 6 months ago

Hi Lynn, thank you so much for your feedback. We understand how important it is to cater for all dietary needs, so while we don’t currently offer ready-made vegetarian meals, it’s something we’re actively looking into as we continue to grow and improve our range. We hope to offer more inclusive options in the future! - My Food bag Foodies

Posted 6 months ago

“The menus have been good and diverse although the quality of some of the “fresh” ingredients haven’t been the highest quality.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 6 months ago

Hi Jordie, thank you for your review! We're glad you enjoyed the diverse menus, but we're sorry to hear that some of the fresh ingredients didn't meet your expectations. We always appreciate feedback on quality, and we'll work to ensure the best experience for our customers. Thank you for sharing your thoughts with us! - Bargain Box Buddies

Posted 6 months ago

“Often items are damaged, or missing, They are quick to respond when you contact about this though. And lots and lots of frozen peas!”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 7 months ago

Hi Lisa, thank you for your feedback! We're glad to hear that our team is quick to respond when there are any issues. We understand that missing or damaged items can be frustrating, and we'll continue working on improving that aspect. As for the frozen peas, we're sorry to hear you've had an overabundance, we'll make sure to note this going forward! If you have any other thoughts, we'd love to hear them. - Bargain Box Buddies

Posted 7 months ago

“Mostly a positive experience, the occasional let down.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 7 months ago

Hi Graham, thank you for your honest review! We appreciate your positive comments and are glad to hear that you enjoyed your experience with us. We’re always striving to improve, and your feedback about the occasional letdowns will help us enhance our service. If you have any specific suggestions or thoughts, please feel free to share. Happy cooking! - Bargain Box Buddies

Posted 7 months ago

“Love the convenience of not having to go shopping or meal plan. Kids get excited when it is delivered, like they are unwrapping a present. Don’t love how repetitive it can be eg, peas or boo Chou in every meal for a week. Some meals are hard to sell to the kids. A kid friendly box with hidden veggies and healthier versions of kids favorites would be amazing. Sometimes box is damaged and frozen packs burst and leak over recipes which is quite annoying.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 7 months ago

Hi Erin, thank you for sharing your thoughts with us! We're so glad to hear that the convenience of our service brings excitement to your kids. We appreciate your feedback about meal variety and understand how important it is to keep things interesting for your family. Your suggestion for a kid-friendly box with hidden veggies is fantastic, and we’ll definitely consider it as we plan future menus. We're sorry to hear about the issues with damaged boxes and leaking packs — that's not the experience we want for our customers. Thank you for bringing this to our attention! - Bargain Box Buddies

Posted 7 months ago

“Its a bit annoying if you forget to order and they send you their suggestion. My fault entirely but you could at least send something similar to what I usually order. Nevrmind I am sure it will be tasty.”

Helpful Report

(4 Meals) - Posted 7 months ago

Hi Carolyn, thank you for your review! We're glad to hear that you’re enjoying the convenience of our meals - Bargain Box Buddies

Posted 7 months ago

“There’s too many meals that come with coleslaw. Mixing up for alternative salads or vegetables would make it more likely for us to order over the long term. We throw away so much coleslaw because we’re sick of it.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 9 months ago

Hi Sharon, thank you for your feedback! We appreciate you taking the time to share your thoughts with us. We're sorry to hear that you've found the coleslaw repetitive. We’re always looking for ways to diversify our meal offerings, and your suggestion for alternative salads or vegetables is valuable. We'll definitely take it into account as we continue to improve our menu. Thanks again! - Bargain Box Buddies

Posted 9 months ago

“Happy with portion sizes however vegetables need to be refresher”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 9 months ago

Hi Sheree, thank you for your review! We're pleased to hear that you're happy with the portion sizes. We appreciate your feedback on the vegetables, and we’ll definitely take your comments into consideration and pass this feedback on to our team. - Bargain Box Buddies

Posted 9 months ago

“The meals are enjoyable and ingredients fresh. It is rather expensive for what you receive but the convenience is often worth the extra cost for us.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 9 months ago

Hi Toni, thank you for your review! We're glad to hear that you're enjoying the meals and finding the ingredients fresh. We appreciate your feedback regarding pricing but glad to hear that mostly the convenience outweighs the cost. Your feedback is valuable to us as we strive to enhance the overall experience. - Bargain Box Buddies

Posted 9 months ago

“I loved the convenience of it but find some of the recipes very basic.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 9 months ago

Hi Kim, thank you for your review! We're so glad to hear that you loved the convenience of Bargain Box. We appreciate your thoughts on the recipes, and we’re always looking for ways to elevate the experience whilst keeping the cost low. Thanks for sharing your feedback! - Bargain Box Buddies

Posted 9 months ago

“I started doing the healthy re-start which is a little expensive but I wanted to win the prizes not knowing that I had to order the boxes within a short time frame. I didn't know this at the time & was really disapointed. I have now switched to the bargain box that I am enjoying and it is far more cost effective for me.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 9 months ago

Hi Kelly, thank you for sharing your thoughts! We appreciate you trying out our Fresh Start Restart and we apologise for your disappointment regarding the ordering timeline for the prizes. However, we're glad to hear you've found enjoyment in the Bargain Box! Your feedback helps us improve and we’re always here to support you in your meal planning journey. Happy cooking! - Bargain Box Buddies

Posted 9 months ago

“I am rating bargain box. Prices keep increasing. Quality of fresh ingredients is declining, amounts are decreasing and we are expected to provide more and more out of our cupboards for 'staples'.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 10 months ago

Hi Louise, thank you for your feedback. We're sorry to hear you're feeling that the prices and quality haven't met your expectations. We are continually working to ensure our ingredients are fresh and of high quality, while also balancing costs. Your comments about the staples are duly noted, and we appreciate you bringing this to our attention. We'll use your insights to improve our service. - Bargain Box Buddies

Posted 10 months ago

“Food choices are always good. Catering to our needs. Sometimes. ( normally once a week) something is wrong. This week. The pork mince in the box wasn't packed with the ice blocks. So it had been sitting out in the warm air and had started to sweat. Greens are often wilted. Although we have been enjoying a warm summer in the south. Lastly. We keep coming back and getting the meals because it is good and easy. We can replace the wilted greens or whatever we need to. But if both of us have been at work for a long day, it is great just to come home and make a something that all the ingredients are there and we follow the recipe 😉 Sometimes.”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 10 months ago

Hi Greg, thank you for your review! We’re pleased to hear that you appreciate the variety of our meals and the ease they bring to your busy days. We understand how frustrating it can be when items aren’t packed as they should be and when veggies don't meet your expectations. Your feedback is important, and we’ll make sure to look into these issues. It’s great to hear that you’re able to adapt and still enjoy cooking with us. Please reach out to us on 0800 469 366 or at hello@myfoodbag.co.nz and we would be happy to look into these issues further. We’re here to help improve your experience! - My Food Bag Foodies

Posted 10 months ago

“I am mostly happy with my deliveries so far, except the frozen vegetables always arrive defrosted and the Talleys Corn is very chewy. The carrots also do not last the couple of days before use - they always go soft. This does make me at times frustrated when preparing the meal.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 year ago

Kia ora Christine, thank you so much for taking the time to share your feedback about your experience with Bargain Box. We truly appreciate your kind words and we're thrilled to hear that our service has been making you happy! At My Food Bag, customer satisfaction is our top priority. We continuously strive to provide excellent service and deliver fresh, high-quality ingredients to your doorstep. If there's ever an item that you are not satisfied with, give our Customer Love team a call or email and we will be happy to assist you. We're here to help and ensure that every aspect of your Bargain Box journey is enjoyable. -Bargain Box Buddies [Your Name]

Posted 1 year ago

“We enjoy the meals but struggle with some of the steps as we think they aren't explanatory enough, would be easier with step by step with a photo of what it should look like through out. I find the app okay to use with changing meals but I can't figure out how to change our meal choices to low carb as we are finding the meals quite carb heavy and would prefer not to have so many carbs. The meals so far have been delicious though.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Hi Frank, Thank you so much for taking the time rate Bargain Box. We are so glad to hear that you are enjoying our delicious meals on offer, and thank you for providing your feedback on the recipes. We are sorry to hear that sometimes the steps aren't clear to follow! We will make sure to pass this feedback onto our team so they are aware. Our Chefs always love to hear recipe feedback, as it is through feedback that we can improve, so please rate your recipes and provide comment in your account area - this information goes directly to our Development Kitchen and these are analysed fully every week. When choosing your meals for the week, we do have the option to filter through the different recipes. The "Healthy" section will show our Nutritionist's Picks, Heart Healthy and Low Carb meals on offer. If you ever need any assistance or have any questions, please don't hesitate to reach out to our Customer Love team at hello@myfoodbag.co.nz - We're always here to help. - Bargain Box Buddies

Posted 1 year ago

My Food Bag is rated 4.6 based on 4,937 reviews