“My order was never processed. I was very disappointed. I ordered on June 29, 2020. Each time I tried to track the order, it was still in Austin. I emailed your admin and she never told me it was not sent. She didn’t correct the problem. On July 9, 2020 I asked for a refund. This was my first time doing business with this company. I was very disappointed. Very unprofessionally not followed trough. I hope it don’t take ten days for my refund. ”
“NOT AT ALL WHAT I THOUGHT I WAS RECEIVING. I WANTED WHAT IVE ORDERED BEFORE FROM YOU. BOTH WERE BASCIALLY THE SAME , BOTH OVERNIGHT, DIDNT NEED OR WANT 2 OVERNIGHTS. I WASN'T GOING TO ORDER THEM BECAUSE OF THE EXTRAVAGANT PRICE , BUT I DID .. THEN THE SIZE OF THE PRODUCT WAS RIDICULOUS. I WAS FORRORIED. I PLANNED ON RETURNING BOTH BUT DECIDED TO KEEP ONE.. I CAN BARELY GET ANYTHING OUT OF IT .ITS SO HARD TO PUMP THAT LITTLE TINY HEAD .. IM SOOOO SOOOO DISAPPOINTED. I STILL PLAN ON RETURNING THE UNOPENED ONE. . : (”
Posted 4 weeks ago
My apologies Wendy but Neocutis changed the packaging and descriptions on many of their items without changing the formulations.It has been a confusing time for many until they realize that the products are still the same.
“So far I really like the Dopa Rush that I ordered and I plan on ordering some more probably today. The only thing that bothers me is that it takes so long to receive the order after I ordered it,thats why I am gonna go ahead and place another order now while I have enough supply.
I understand after its shipped you have no control over the time it takes to get to me. That's why I'm giving "My Health Market" a 5 Star review.
Posted 1 month ago
Thank you Kowards,the shipping time will be quicker now as we have received more inventory
“Received an email indicating that my order had been delivered the prior day but I had not received it. Contacted customer service and promptly received a response saying that this happens sometimes, give it a couple more days and then if not received to contact them again. Sure enough, my order was delivered the following day. Prompt and spot on customer service!”