“I have been ordering from MyHealth.market for several years. They are wonderful to work with! Their merchandise is superb and they are always punctual in mailing my orders. And they email me each time to let me know my order has been delivered!”
“I was anxious to try Journee, my “free” gift with purchase. Unfortunately, the pump either doesn’t work or there is no product in bottle. This happened several months ago when I purchased the rejuvenating eye cream. Pump didn’t work and had to take a hammer and wrench to get it open, then use a Qtip to use. I left 2 messages for that but got no reply. Where is your quality control? I think I’m done with your products.”
“Why did u not respond to the fact that i received a product with a defective pump??? Even if it was a free gift?
And my putchase seems to have been defective as it has run out already.
That is wby i am resonding now again”
“I've been using the Neocutis product for several years now. It's a terrific line of skincare AND even better My Health Market has the best prices! Thank u & thank u aswell for the quick free shipping!”
“I really like the products. However the journey face moisturizer , the pump does not work. This is the 2nd free product pump that does not work. Can you send me one that works ? I would really like to try it. I have a. Small and large that does not work.”
“Glad to receive the excellent Neocutis products at a good price. A recent product I received had a broken pump that would not dispense the product at all; I'm moderately happy with the customer service response. They sent a return label and will refund the product. I would have preferred they send a replacement. Right now I'm rustling up a box and packaging the item, trying to find time to go by USPS to send it. So it's been a mild hassle for me just to get my refund.”
“I already contacted my health.market re: The two containers of neocutis, micro eyes. I could not use either container since no cream was expressed from the container when I depressed the top of it. ,, I would be happy to have two tested containers sent asap or proof of a full refund. I’m really disappointed!
Virginia G.Sigel”
“Free gift not listed on invoice. Had to contact directly.
Free gift not correctly described. Should have described it as a colored crème. Also it is very dry. Old product???
Dropping the website.”
“I USED TO GIVE YOU 5 SSTARS UNTIL I HAD OPENED AOTHERNEOCUTIS MICRO EYES AND FOUND THAT THE PUMP DOES NOT WORK! IT HAPPENED BEFORE AND THEY IMMEDIATELY REPLACED IT. THAT MAKES FOR GREAT CUSTOMERE SERVICE ESPECIALLY FOR REPEAT CUSTOMERS. BUT I HAVE SENT 2 EMAILS AND CALLED 3 TIMES ONLY TO GET NO RESPONSE. I AM REACING OUT TO THE MANUFACTURERS AND TELLING THEM OF YOUR POOR SERVICE.”
