International Education Evaluations Reviews

Name: International Education Evaluations
Address: 7900 Matthews-Mint Hill Rd. Suite 300, Charlotte
Rating: 4.69

4.7 Rating 13,453 Reviews

93 %

of reviewers recommend International Education Evaluations

4.7

Based on 13,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About International Education Evaluations:

For over 40 years, IEE has provided foreign credential evaluations to thousands of individuals and businesses with immigration, admissions, job searches and professional licensure needs.

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International Education Evaluations 5 star review on 9th October 2025

International Education Evaluations 5 star review on 19th April 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“numerous hiccups along the way, poor response turnaround time. terrible experience and definitely wont be using them again.”

Helpful Report

Posted 1 year ago

“Need to improve communication with customer. You should ask for all documents in one go, not separately. Which just killed my time.”

Helpful Report

Posted 1 year ago

“This was a very frustrating process as I had couriered the transcript, in an upopened, sealed envelope, necessary and then to be told that it was not acceptable even though in the instructions it stated transcript from high school OR transcript from Ministry of Education. I then had to get the one from the Ministry of Education, taking longer for the process to be completed, as well, I ended up paying an extra amount of money for it to be completed quickly because I had to wait so long.”

Helpful Report

Posted 1 year ago

“Hello Mr.David I received mail for my new updated report but there is a mistake in that report. I think there is something which you or your team still not able to understand. Is it possible to connect by phone so i can explain?. Thanks”

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Posted 1 year ago

“I'm literally not satisfied on certain points with MyIEE Service. - During evaluation order application process MyIEE support team member took my whole day to explain & clarify certain things ! - No one from MyIEE team suggested me for partial evaluation options while waiting for Transcripts from university. - Even after documents reached a week early, the team didn't started process early. - I had to keep following up daily to check progress on my order. - Even after mailing, calling, chatting over whatsapp multiple times mentioning it's SANS Evaluation order, MyIEE still delayed it. - That resulted in my rejection for this year SANS Admissions. I'd now have to wait until next year for SANS Masters Program, as it was withdrawn. It's been very critical for my future at this stage. All my 15 days time, 15K money spent on this was all wasted! - There was no expedition options available for SANS Specifically due to holiday season! - I've asked for support over mail to SANS Team stating reason for the delay. No one yet responded to that mail. - You need to have better order management, more staff during holiday season heavy load, any automated system notifying you about prioritized orders that could save someone's critical deadlines, staff's awareness about all possible services based on candidate situations ! - It took 8-9 long days to complete my transcripts evaluation. SANS is very strict in their deadlines & extensions please consider that aspect. Thank you.”

Helpful Report

Posted 1 year ago

“Getting my transcript evaluated was way more cumbersome and difficult than it should've been. The lack of understanding from the support team lead to weeks where my order wasn't being fulfilled dispite everything being correctly delivered from my end from the very beginning. This experience was simply ridiculous for a service that cost me a literal month's minimum wage. The only thing that prevents me from giving it a 0 was that in the end I finally got my transcript evaluated (which was the bare minimum of this service, I was extrimely close to processing a refund and prepared to dispute the credit card charge).”

Helpful Report

Posted 1 year ago

“Hello IEE Team, My overall experience was average. This was primarily because we were trying to explain our situation to customer service, but it turned out that the verification team was responsible for our evaluation. We made every effort to schedule a brief call with the verification team to convey the stress we were under to submit the documents, as the deadline to submit the IEE report to the university was less than 48 hours away but there is no way you can talk to verification team and customer service can only pass the documents they cannot give you more information. My family and I experienced significant anxiety due to the rejection of documents by the verification team, even though all the documents were original. If we had been able to communicate directly with the verification team instead of customer service, we would have been in a better position to provide the necessary documents. The verification team only allows one-way communication. Although my report is now submitted, I believe that if candidates had the opportunity to speak directly with the team verifying the documents, rather than customer service, it would save a lot of time in submitting the correct documents. This is not a negative review; it's just that 10 different people were involved in submitting just two types of documents.”

Helpful Report

Posted 1 year ago

“Good day my International Education Evaluation has no CGPA included and so it was rejected by my school. This made me really disappointed and sad.I appreciate your efforts though”

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Posted 1 year ago

“At the beginning of the review, the customer service from the email wasn’t helpful on helping me understand how to use CSSD website and ignored my request for help which led to weeks of wasted time for the evaluation. So my evaluation almost past due date and it brought me much inconvenience. On the day my evaluation came out, the customer service who picked up my call was helpful and even followed up for my request.”

Helpful Report

Posted 1 year ago

“Very frustrating, because I get the answers always from different people, having to explain my point from zero every time(. My request for evaluation of 2 certificates was done only by half. I paid for 2 transcripts' course-to-course + GPA, and they provided only one. They included brief data of my school certificate into evaluation of my university diploma by no reason(. Then when I asked to go ahead with the school certificate separately as it was originally requested and paid, they ,demanded to pay extra to get its separate evaluation in the same order. So I paid them extra the same amount but 3 working days have passed and I still not getting my school certificate evaluation from them. It's an already eager to claim but have no idea to whom? When my order will be finally completed?!!! It's a mess, going on!”

Helpful Report

Posted 1 year ago

“Everything is fine. But the evaluated documents couldn't show up in the website, which makes organizations verify our documents difficult. Recently I have applied for iee evaluation and my collage wants to verify them whether they are official or not. They have asked my logins to check but there is no document available in the site, which makes my admission got rejected.”

Helpful Report

Posted 1 year ago

“The GPA used is not correct! I obtained a Second Class(Upper) Division in Mechanical Engineering. We have ‘Core’ and ‘Elective’ Courses and I took more the required courses to graduate. Two(2) of those courses with ‘C’s’ are to be excluded and replaced with Heat and Mass Transfers. Also the units are not equally rated as you did. My GPA on graduation was ‘3.0’ for a Second Class(Upper) but you gave me lower!”

Helpful Report

Posted 1 year ago

“Hello David, To be honest your team responds quite promptly when contacted! However, pertaining to the evaluation, I am simply unhappy. To the best of my knowledge, EVALUATION is ASSESSMENT, 'the making of a judgement about the amount, number or value of something'. Oxford Dictionary. Based on the above definition, therefore, one would expect that my transcripts plus the certificates should be well evaluated in the light of the purpose for the evaluation. The evaluation should reflect a useful information a potential employer would base on to make an informed decision. On the contrary, the evaluation team only quoted the course of study of my Bachelor's and Master's degrees! I had been very pleased with interractions between your team and I, and would have liked to recommend IEE until the evaluation came in. If you could take a look once again at my request, Sir, I woukd be very glad. Thank you.”

Helpful Report

Posted 1 year ago

“I’m basic on the document requirements from their website provided document, in the middle they asked more files needed, the new document is challenge after moved to us, I’m spend so long to tell them what situations am I? I don’t a resolution, Don’t wasting your time”

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Posted 1 year ago

“Didn’t evaluate my 4 year Aus degree as a US degree so ended up wasting my money”

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Posted 1 year ago

“The transcript evaluation and the translation of the document was flow less. But in the website it mentions that the translation requires one day and in reality it took 4 days. The evaluation requires 5 days and in reality it took 2 weeks despite the fact that I had provided the delayed translations. I talked with the IEE help staff and at first they told me in 2 days it will be ready, then in 5 and then in 10. They kept delaying it and they were not honest.”

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Posted 1 year ago

“Until now The University did not receive anything from you.”

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Posted 1 year ago

“I'm not satisfied with your process. It last too long and caused that I missed to get scholarship. Many times asked to upload my documents. I used your service because it is mentioned that at least 5 days my evaluation will be done but near 20 days just they asked me to send documents and some of my documents were uploaded by me at your website.”

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Posted 1 year ago

“Low rating because it took more than a week to get the response. Website say 3 days and then it asks to pay extra money for guaranteed 3 day response. This is kind of misleading and annoying. These things should be clearly stated on the website.”

Helpful Report

Posted 1 year ago

“Following up on my previous evaluation, I submitted additional documents for review on 5th Sep as I was not satisfied with the initial assessment. Unfortunately, it's been a week since I sent the documents and I'm still awaiting a response. I would appreciate an update on the status of my review and an estimated timeline for a decision. Looking forward to hearing back from the MYIEE team soon.”

Helpful Report

Posted 1 year ago

International Education Evaluations is rated 4.7 based on 13,453 reviews