International Education Evaluations Reviews

Name: International Education Evaluations
Address: 7900 Matthews-Mint Hill Rd. Suite 300, Charlotte
Rating: 4.69

4.7 Rating 13,453 Reviews

93 %

of reviewers recommend International Education Evaluations

4.7

Based on 13,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About International Education Evaluations:

For over 40 years, IEE has provided foreign credential evaluations to thousands of individuals and businesses with immigration, admissions, job searches and professional licensure needs.

Visit Website

International Education Evaluations 5 star review on 9th October 2025

International Education Evaluations 5 star review on 19th April 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, I have not had a good experience. Despite spending over $400 dollars, the individuals who translated my university degrees acknowledged that, after studying for 7 years (yes, seven!) at the university in my country, they did not recognize it as a Master's degree. This is particularly disheartening considering that my field of study had a specialization in Musical Composition, similar to the requirements for Master's degrees in the United States. The number of credits, courses, and the time I spent studying in my country should equate to a Master's degree here in the United States. Interestingly, some of my peers who completed their studies with me and also spent the same 7 years, but in different states, have had their degrees recognized as Master's degrees. I hope my case will be reconsidered.”

Helpful Report

Posted 2 years ago

“Very unorganized and unprofessional. Even through they say “3 days” it took them well over 10 days after I mailed them my original documents. After they got my documents they sent me a confirmation email that had the wrong college name and it said they got it via email which got me worried that they may have my original transcripts and diploma mixed up. After almost 10 days they sent me an email saying that they wont consider my final 2 semester. After my evaluation was complete I assumed that they will automatically send my transcripts to the university that was added as a recipient but I wanted to be sure so I called them to confirm. They told me I don’t have any recipients except myself in my order. I sent them a screenshot of my receipt and my order dashboard so they sent me a screenshot of their screen to say that I was wrong. After I hung up they added my university as the third recipient and then sent it to them.”

Helpful Report

Posted 2 years ago

“There were too many confusions at some point during the process. It seems there is no coordinated communication between customer service agents. I would submit a document via email to one agent on request, then get another agent to contact me for the same document; this was very frustrating and dragged the process on longer than the expected time. I recommend a more coordinated process to avoid the level of confusion in document submission. Otherwise, your process in and of itself is relatively fast. Document submission via the portal is easy, and the cost is relatively cheaper than most evaluators out there. Being able to chat with an agent via WhatsApp was a bit helpful, but it became frustrating when there was no coordination between WhatsApp agents and those communicating via email.”

Helpful Report

Posted 2 years ago

“A lot of delays in reviewing my transcripts.”

Helpful Report

Posted 2 years ago

“Never received a reply from Customer Service on how to proceed with my Order Revision.”

Helpful Report

Posted 2 years ago

“Dear Mr. Dived, I hope this email finds you well. I have recently reviewed my evaluation, and I must express my disappointment regarding the transcript. According to my records, I have successfully completed 121 credit hours, which should be equivalent to a bachelor's degree. I believe that this credit hour count falls within the range typically required to earn a bachelor's degree, which is usually between 120 and 128 credit hours. Therefore, I kindly request that you reevaluate my transcript and consider it as evidence of my eligibility for a bachelor's degree. I have worked diligently to achieve this credit hour count, and it is disheartening to think that my efforts may not be recognized. I would greatly appreciate it if you could thoroughly reassess my transcript and provide me with an accurate evaluation. Thank you for your attention to this matter. I look forward to your prompt response”

Helpful Report

Posted 2 years ago

“The evalutions took a month an half an i missed my first semester because of that”

Helpful Report

Posted 2 years ago

“I am an unsatisfied customer. The documents to be reviewed was sent by my high school through their government / official outbound email address, yet you require them to be sent through the inbound email address of the high school, because that is the email shown on school's internet site. I was able to convince the school IT to send you my transcripts through this naturally inbound email address as an exception. You should receive them on Monday. This whole back and forth delayed my applications by another week. Also, I did not get a chance to pick Florida Institute of Technology as a recipient from your internal recipients list. Please add this school to your list so we can select the verification results to be sent to them too.”

Helpful Report

Posted 2 years ago

“It's disappointing that there was no compensation for the delay caused by your mistake despite paying for expedited service.”

Helpful Report

Posted 2 years ago

“I waited 25 days for evaluation instead of the promised 3 days, I was late for the start of the semester due to a delay.”

Helpful Report

Posted 2 years ago

“There was a time delay & also $50 per cert is too much of a charge.”

Helpful Report

Posted 2 years ago

“My experience with IEE could be described as follows: a. Customer Service: The staff at the IEE customer service unit exhibited good customer relations, particularly Maria, Joseph, Sheryll and those I contacted via phone. b. Verification Team: The IEE verification team needs to adopt a flexible approach in handling subsequent issues related to my own over "acclaimed unverified official email from my institution", despite providing evidence beyond reasonable doubt. c. Poor feedback: The IEE did not notify me of the receipt of my documents from my institution until I requested confirmation from the customer unit. Also, IEE did not notify me on time following the completion of the verification and evaluation of my documents until I asked customer service to help me confirm the status of my application. The verification team did not notify me that they will evaluate the document sent via my institution email after insisting and notifying me to use verified email or another medium to foward my document. d. Incured Additional Cost: Following controversy over the "acclaimed unverified official email from my institution" the verification later evaluate my document despite their initial position not to verify my result unless a verified email was used. This made me pay additional fee for shipping my transcript via courier. e. Evaluation service: The Evaluation criteria used by IEE were consistent with the global best practice.”

Helpful Report

Posted 2 years ago

“I’m Disappointed ☹️ (rated 2/5) due to 1. I got over charged for a single transcript verification! When I get the extra money I paid back to my credit card then I will have better things to say. Please let me know what process I have t go through to get this money back. 2. I had to ask Moreland University to chase you to send me the provisional evaluation which I had also paid for so I could get enrolled in time. So, basically you were a source of stress! If only I could have been in touch with a member of your team. Problem is you’re not very accessible other than by phone maybe. Outside the US, the phone option is expensive (Especially when you’ve had the feeling of being swindled). So having an info e-mail would be good. There is a good thing though: you’re mail, shows some interest in fixing things. Let’s see if it’s genuine.”

Helpful Report

Posted 2 years ago

“Why is it so expensive? It's literally just evaluating grades from one standard to another. 75% of the process should already be automated. It's beyond me that it's this expensive.”

Helpful Report

Posted 2 years ago

“My experience with IEE is not impressive. In the course of my application, I was asked to upload my certificates of which if I ignored, I wouldn't be able to proceed to the next task. Reluctantly, I uploaded the certificates. After receiving acknowledgement message for my application, I made it clear in my response that the major documents that I wanted evaluated are my transcripts which were still under processing in my formerinstitutions. I further indicated it in my reply that as soon as my transcripts are ready, they would be forwarded via email or posting. In the subsequent messages, we both agreed that the evaluation process would be stopped pending the arrival of transcripts. Shockingly, I suddenly received a message reading that the evaluation process of my documents had been completed when my transcripts have not been received for evaluation. Since then, I have been lodging complaints, and no impressive response has been received from the evaluation team. Hopefully, my transcripts will be ready for posting or emailing to IEE next week.”

Helpful Report

Posted 2 years ago

“It was not possible to upload the documents in the platform, while it was saying that the documents were uploaded it was not saving them. I tried from different computers and browsers. The support was not helpful. After losing a lot of time, the documents were finally accepted via email. The only positive aspect was that after the documents were received, the evaluation happened in two days.”

Helpful Report

Posted 2 years ago

“I was notified that my order was completed yet the recipient institution had not received the evaluation report as at when IEE mentioned that my order was completed.”

Helpful Report

Posted 2 years ago

“The document never got sent to my school”

Helpful Report

Posted 2 years ago

“My school didn't accept your evaluation even you are part of the NACES, can I get a refund?”

Helpful Report

Posted 2 years ago

“Hi, I noticed that on page 7 (report of defense of doctoral degree), the phrase "les enjeux actuels" has been translated by "the cultural challenges" instead of "the present [or current] challenges). May you have the translator check the translation, please? Best regards,”

Helpful Report

Posted 2 years ago

International Education Evaluations is rated 4.7 based on 13,453 reviews