International Education Evaluations Reviews

Name: International Education Evaluations
Address: 7900 Matthews-Mint Hill Rd. Suite 300, Charlotte
Rating: 4.69

4.7 Rating 13,453 Reviews

93 %

of reviewers recommend International Education Evaluations

4.7

Based on 13,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About International Education Evaluations:

For over 40 years, IEE has provided foreign credential evaluations to thousands of individuals and businesses with immigration, admissions, job searches and professional licensure needs.

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International Education Evaluations 5 star review on 9th October 2025

International Education Evaluations 5 star review on 19th April 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too slow.”

Helpful Report

Posted 2 years ago

“Dear David, In all honesty, I am not really satisfied with there service I have received. Basically, this sentiment is based on two aspects: 1) the list of documents requested in the first place did not match the documents that I was later required to provide. This obviously extended the time needed to receive the evaluation; 2) the communication through the live chat is generic and most of the time uninformative. While I paid the service upfront, the evaluation was sent almost a month later (well over the advertised 3 days). All the Best, Andrea Bertassi”

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Posted 2 years ago

“Good afternoon, I sent an email for clarification, I did not get a response and the certification of my studies has not yet arrived in physical form at my address”

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Posted 2 years ago

“International Education Evaluations offers a valuable service in verifying foreign educational credentials. Their in-depth assessments are commendable, ensuring accurate evaluation of international degrees. However, to improve their service, I suggest implementing an expedited option for both electronic submissions and mailing processes. This would cater to individuals with urgent requirements and enhance overall convenience. Additionally, considering a reduction in fees, particularly for standard evaluation services, could make their service more accessible and attractive to a wider range of applicants.”

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Posted 2 years ago

“Overall, I am extremely disappointed with my experience. Although the initial communications I received were excellent and the evaluation was professionally done, it did not come in the expected time frame. After paying $200 for same-day service, it was frustrating that I had to wait four business days (and since this ran over the weekend, I was waiting six days total) to receive my report. It was also disappointing that I received no communication about this in the meantime, and I was the one reaching out, trying to figure out why the service I paid for wasn't being done. My transcript was sent by my university on Aug. 1. I didn't get my report until Aug. 7. Because of this, other things were delayed for both my immigration application and my employment papers. Thus, I haven't been able to start my job and I have missed all my training days. Perhaps that would have been the case regardless (we'll see when my immigration papers come through), but it certainly would have given me a better chance had the NACES report come when it should have. I gave two stars because I did receive my $200 refund promptly.”

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Posted 2 years ago

“Hi, Thanks for giving me the opportunity to provide the feedback. The website works as intended and easy to understand. The contact staff to whom I interacted was a bit rude and didn't pass the message to the evaluating team. The interaction and communication is not clear on emails.”

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Posted 2 years ago

“I am not satisfied with my evaluation as my university is accredited and it was stated that my university wasn’t accredited therefore I suggest you review my evaluation thank you.”

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Posted 2 years ago

“I find it unacceptable that i cannot get the results that are already produced emailed to me promptly and for a reasonable fee. Results in the evaluation were also incorrect as they did not reflect the weighing of my classes. Overall got the impression that this is not a reputable organization.”

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Posted 2 years ago

“I received my evaluation on time but it contained an error so significant that I was actually surprised. The issuing institution for one of my credentials was mentioned wrong. The same was notified to Ms. Sharalynn Campbell @ sharalynn@myiee.org but no response has been received till date.”

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Posted 2 years ago

“Hundreds of dollars spent to receive an expedited evaluation, just to find that it was created wrong. Waited days to get it corrected, while calling again and again trying to talk to someone who can understand that I paid for urgent processing and being told that the customer service has no way to contact the team that actually performed evaluation, then finally got it corrected a week later after submitting more documents.”

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Posted 2 years ago

“I am not happy with the service I received.”

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Posted 2 years ago

“Thank you for taking the time to evaluate my credentials. But I was expecting a GPA grading.”

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Posted 2 years ago

“I paid for a quick turnaround and made repeated follow-up calls over several days to make sure staff had everything they needed - and was assured they did. I was also assured that would contact me if they needed something else. I needed the quick turnaround for a job placement. When the timeline was close to being up I contacted your office yet again and again was told nothing else was needed. The next day I made another call and now was told something else was needed, at extra cost. I did this immediately but this delay caused me to miss the deadline for the job. When I sent an email about this (Lily) sent me a response saying they had contacted me about the additional requirement - this was not accurate. The only way I could give a positive review is if the rush order fees were refunded. To say your office had contacted me when they did not, to have made repeated enquires as to what else was needed only to be told they had everything they needed, the missing of the job deadline because of this - all override any actual service that was provided.”

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Posted 2 years ago

“Customer service via chat is lousy. I needed help with the process that I paid for and the person only asked me to read a link without giving me the help that I requested. They never helped me until I sent an email and there the attention was good.”

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Posted 2 years ago

“I am deeply disappointed with IEE's mailing services, which nearly sabotaged my admission into a crucial graduate program. Their careless approach and negligence throughout the process left me in a state of distress and frustration. Due to IEE's carelessness, my documents reached the university office well past the deadline, jeopardizing my admission. I was forced to navigate a daunting process of proving that the delay was not my fault, causing immense stress and anxiety. Thankfully Fedex was of great help and my university were very understanding with the whole issue, please IEE. Look more into how you're mailing packages, as a small issue like not putting in the correct address almost costed me my opportunity to be a graduate student.”

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Posted 2 years ago

“I have heard about MyIEE in social media. Actually my order have not completed yet, but until now, I am not satisfied with MyIEE. The explanations in FAQ is really confusing and it doesn't give you a big picture of the evaluation process. Also they proceeded my order without my final confirmation. However, they have respectfully promised to revise my order for free.”

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Posted 2 years ago

“I called before I placed my order and they said I would get my translations on Friday, the fact was they emailed me on Monday at 12:40. I uploaded two documents and there were 5 mistakes in the translation, including my son's gender, my husband' name and my ID number. I provided the right information in English in my email again and they corrected only 3 of them. Due to the carelessness of the translator, I didn't get my correct final translations until Wednesday. The two stars are for the person who communicated with me and the format you are using. I myself can do a better and more careful job than this translator. I hope you check the quality of your translator's work once in a while and give them orientations about professionalism.”

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Posted 2 years ago

“I think the price is way too expensive for each services. Please make it more make sense and affordable.”

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Posted 2 years ago

“Limitation of the online service,too much time I think the IEE much care about the money than the satisfaction of the client. In my evaluation they Make a mistake in my birthday and I have to pay for corrections it's a non sens.”

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Posted 2 years ago

“it took too long to receive my transcripts, but the customer support was very helpful and ensured i got what i needed.”

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Posted 2 years ago

International Education Evaluations is rated 4.7 based on 13,453 reviews