International Education Evaluations Reviews

Name: International Education Evaluations
Address: 7900 Matthews-Mint Hill Rd. Suite 300, Charlotte
Rating: 4.70

4.7 Rating 9,907 Reviews

93 %

of reviewers recommend International Education Evaluations

4.7

Based on 9,907 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About International Education Evaluations:

For over 40 years, IEE has provided foreign credential evaluations to thousands of individuals and businesses with immigration, admissions, job searches and professional licensure needs.

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International Education Evaluations 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my evaluation eventually but the communication was neither timely nor clear.”

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Posted 3 years ago

“Pues no hay maneras de darles una critica buena o "mala" porque hasta el dia de hoy febrero 3 2021 no he recibido ninguno de mis documentos pague prioridad y nada aun,lo siento.”

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Posted 3 years ago

“I did not get a copy of the review. I was told that the review copy has to be ordered seperately. I received a call and i old to get the transcript i need to pay $15 after which i got my original university transcript back but not review. I just think this should be mentioned very clearly that if we select a university as recipient then other copies are to be paid. I am not very happy about this.”

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Posted 3 years ago

“I eventually received my evaluation and was satisfied with it. However, it took me a long time and a bit of effort to receive it. After my university submitted my documents, I heard nothing for about 2 weeks until I called and realized that I had been given an old address that is no longer used. After my university re-submitted the documents to the right address, I heard nothing again for 3 weeks until I called and asked about it. Their customer support was helpful with locating the documents in their inbox, but I believe they may have never been looked at unless I had called to check on it.”

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Posted 3 years ago

“I was dissatisfied and disappointed at the results of my evaluation. The evaluation report indicated that my Bachelor of Laws degree from the University of Guyana was not equivalent to a US Bachelor of Laws degree, notwithstanding that on a prior separate occasion, the Board of Law Examiners for the State of New York has indicated that my LL.B degree was equivalent to a US JD degree. Once again, totally disappointed.”

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Posted 3 years ago

“As on date i did not receive my evaluation result after submit the all documents and fees. can you look into it.”

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Posted 3 years ago

“While I appreciate the quality of the evaluation carried out for my international documents, I was very disappointment and frustrated with the customer service I received by this company. Initially, I had requested a translation of my documents alongside my evaluation; however, I only received the evaluation itself and had to call more than three times over a period of three business days to get an update and confirmation of my translation order. This occurred even after I had paid for a rush order, which meant that my evaluation + translation should've been completed within 5 business days. In the end, I received my translation at the start of the sixth business day after placing my order. This is a service that costs approximately $60 per page, and yet it would've been faster and less expensive for me to get my translation from another company and then send that alongside my educational documents to get an evaluation. Add to that the cost of an express order, and its clear that the value returned is not representative of the final price. I would also like to note that the customer service representative with whom I spoke with on multiple occasions was at times dismissive of my concerns, and even abruptly ended our conversation at one point while I was (politely) asking for a final confirmation of my order. This should've be addressed in order to provide a higher quality service for future customers who might be under a time crunch to received their documents.”

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Posted 3 years ago

“When I called in for some information, the customer rep gave me in correct information, which costed me.”

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Posted 3 years ago

“I have not received it at my email address yet”

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Posted 3 years ago

“I’m not satisfied with the way you handled my case. I felt like that you just want to charge client anyway you find a way. I will not recommend you”

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Posted 3 years ago

“Extra-long waiting time if you use shipping options. I choose the shipping option and I paid for expediting, agent asked me for 100 bucks which I paid. I had to receive a link from the customer support for expedited request payment but they did not change the option to email that wanted. Now it is 18th days and counting and I am still waiting for my evaluations. Terrible. Only good thing is that the customer support responds, no matter if it works for customers or not. They need to give more control to the customer to choose what they want rather than getting stuck in their internal IT affairs that cost huge time and anxiety to customers”

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Posted 3 years ago

“They were helpful during the pandemic and did accept to do the evaluation with unofficial documents. I was very pleased with their service, up until today! They told us that if we got the original documents to them within 6 months, they would redo the evaluation at "NO ADDITIONAL COST". I am EXTREMELY FURIOUS. because they lied. It's the principle. Had they told me at the beginning I would not be mad. But I only find out AFTER they have my original documents (ONLY existing copy. My country WILL NOT replace these)...that there is a $15.00 shipping fee. I asked them why $15.00 when USPS charges $7.75 for priority mail. they just said that was their fee and that makes absolutely no sense. Since obtaining the Priority Mail envelopes are FREE from USPS and are at no cost to the agency.”

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Posted 3 years ago

“My Bachelor's Degree, Program Length: 4 years Period of Study: 2005-2009 1. Hochschule Ansbach has already forward verification of my documents to you. 2. Lagos State University will send a verification to you soon. I need the official Evaluation of my courses and GPA. Thank you.”

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Posted 3 years ago

“I paid for express but that really take long extra long but anyway thank you”

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Posted 3 years ago

“Depuis maintenant une Semaine que j'ai reçu un Email de votre part me confirmer l'expédition de mes documents , il ams'avere que je ne les aient pas encore reçu”

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Posted 3 years ago

“not satisfied! at first, I ordered mail copy, but then I want to change to email copy, but they need to charge me $5 more, I don’t understand why?! I saved you shipping fee! and you still charge me more. besides, the sample copy is different than mine. It doesn’t have average GPA show on the paper.”

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Posted 3 years ago

“The wait time is just way too damn long.Almost a month,precisely 21 days in total for me is just not reasonable,”

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Posted 3 years ago

“I am disappointed with your job. I did not send you scanned academic documents as you wrote to me, but I sent original documents from the University of Salamanca that I keep with me for years. After you received my money , you told me that the University must send the documents directly To you From Spain. Are you kidding? This is not serious, and i repeat, my documents were not scanned . I sent you my originals documents, never scanned. I believe that yOu are blaming the covid-19 as an excuse for not giving me my permanent evaluation report. If you have any doubts about my credentials, you should check my previous evaluations made by you in 2000 , which you said they expired. I do not understand your provisional natural of my evaluation. Your procedure is not fair.”

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Posted 3 years ago

“The communication of the relevant information to me was very poor, after I paid and thought everything was ok I was told one week after that I needed to hand in more information and nobody said anything to me until I was checking on the status of the evaluation. It was after I voiced my disappoinment I started getting better communication. I don't think they are a bad company but they may need to employ a more competent staff.”

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Posted 3 years ago

“There are Mathematics class your evaluation D but I’m in my transcript already pass not mean D.”

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Posted 3 years ago

International Education Evaluations is rated 4.7 based on 9,907 reviews