Myntra Reviews

Name: Myntra
Rating: 1.33

1.3 Rating 201 Reviews

7 %

of reviewers recommend Myntra

Company Reviews

Questions

Metrics

1.3

Based on 201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 48%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Myntra 1 star review on 10th November 2024

Anonymous

Anonymous // 01/01/2019

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“Myntra. customer care number @-96.92.13.53.28.//...70.47.99.36.17..//..Call now 24/7 Hours available.. Myntra. customer care number @-96.92.13.53.28.//...70.47.99.36.17..//..Call now 24/7 Hours available..”

Helpful Report

Posted 2 years ago

“I've been scammed. Half the items were sent in my parcel and the customer care has not resolved anything. The worst site ever.”

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Posted 2 years ago

“The customer service is pathetic. I requested for exchange and the delivery agent came and said there is some issue I will come tomorrow to pick up exchange. Later my exchange was rejected stating that the product was used. Delivery agent had not even looked at the product. I tried to contact many times, but its always automated reply and they rejected my complaint. The size is small for me. I wasted money and time both.”

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Posted 2 years ago

“Worst experience.. useless policies. Blocked my amount in the name of myntra credit cash for last 8 months.. trying to place order charging convenience fee.. such a disrespect towards the customers. I recommend not use this app any more. They set the policies on the organisation view. Least respect to the customers. they also have worst customer service team. If you try to reach the team for a solution they start blocking your calls this shows their inability and incompetence to provide solution”

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Posted 2 years ago

“Very poor customer service. I received a wrong product from myntra and thee is no way return that. I raised a return request but the courier agent is not picking the product saying it is not the correct product. it is exactly the same reason why i'm returning. when I call the customer care no proper response. i'm tracking this for 2 weeks now. websie is also poor and there is no clear way to track your issue or add details. pls dont shop with myntra....”

Helpful Report

Posted 2 years ago

“I had ordered a kinda studded jewellery set necklace and earrings and instead they sent me a male accessory black bracelet.When I tried to return it their return partner showed me the pic of jewellery set and said we can pick up only a jewellery set like this.”

Helpful Report

Posted 3 years ago

“Customer service is very poor, it almost sucks, return service is not customer-friendly. Very bad customer service. I would never orer anything from myntra again due to my bad experience with return service.”

Helpful Report

Posted 3 years ago

“Pathetic online store. My was messed up by supplying wrong items. No way you can call and talk They give you slot to call you as per their own convenience and ease. They insisted for pictures of wrong items with all tags etc. There after the return pick up is done. This process takes 10 days. The refund is processed after 10 days of pick you up is done. They are no where compared to Amazon which makes return pick up within 24 hrs and refund credited the next day. Myntra is typical Desi company full of mess and idiits”

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Posted 3 years ago

“Myntra best online shopping centre money refund related call now 24 hours available good product”

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Posted 3 years ago

“Product quality is bad. Bought the product as it’s written cotton, but came different frock and on top of that product material is synthetic”

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Posted 3 years ago

“Horrendous customer service and used products. I’ve spent lakhs on myntra and later they send me used products during covid times and when I returned it saying neither does it fit me and it looks old, they put it on the customer. Terrible customer service. They should learn from Amazon india and bigbasket with their customer service. It’s a big scam where used products are dispatched to the customer. Avoid at all costs.”

Helpful Report

Posted 3 years ago

“Despite of many attempts Myntra customer service is unable to unblock my account none of e-mail has been send Very worst customer service”

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Posted 3 years ago

“Myntra Dispatch wrong item, i have ordered us polo assn. Jacket but he dispatched me sweatshirt of denim now they deny to back”

Myntra 1 star review on 29th November 2021

Helpful Report

Posted 3 years ago

“Pathetic service. I wanted to return an item. In the initial notifications, they said they ll pick up.At a later stage that is when I returned the item for the third time, they are saying self ship. Why would I do that. This is really annoying”

Helpful Report

Posted 3 years ago

“Myntra is also should not support such brand having issues. I have still not got support from myntra and boult audio as well Very Worst customer service of Boult , I am very disappointed I have complaint so many times regarding my neckband not working , they haven't reply properly , and there Customer service is too bad it's just unbearable They didn't pick any call's , not reply on email properly. don't Buy it, otherwise you'll regret it.”

Helpful Report

Posted 3 years ago

“It is pathetic App. do not use the product. the product quality is bad But more worst is that they will cancel your product automatically saying that given address is worng. later on you will not get your advance paid amount too. if you will make complaint 100 times you will get response Zero. They will take you request and resolve with that note of refund has procced. but you won't get fund in your account and you just keep complaining.”

Helpful Report

Posted 3 years ago

“Wow.. Where do I begin? Yes! I see that some people are saying they got fake products from myntra. Believe me, I am using myntra from 2016 and I purchased a lot of products and I never got any fake product till now and in fact, myntra gives a lot of discounts and some options like myntra insider and myntra move which helps us getting coupons not just for the products you purchase in myntra. which means u can get coupons for other popular sites too. So, don't worry just download the app and be stylish!”

Helpful Report

Posted 5 years ago

“This is a good website which provides original products.”

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Posted 5 years ago

“I buy during sale, I get value for money as all stuff is good quality too.”

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Posted 6 years ago

“They have good collection and products are of good quality.”

Helpful Report

Posted 7 years ago

Myntra is rated 1.3 based on 201 reviews