My Pillow Reviews

Name: My Pillow
Rating: 1.56

1.6 Rating 183 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

Questions

Metrics

1.6

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how My Pillow made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased several My Pillows in the past and was very pleased. I have traveled with them all over the country because I am never pleased with hotel pillows. I recently purchased two new pillows and was very disappointed. The filling didn’t even fill half of the cover. I am surprised that the quality has diminished to this extent. I will not be purchasing anymore more this company.”

Helpful Report

Posted 5 months ago

“I was excited to receive a MyPillow, body pillow, for Christmas. It was TOO big (I am 5' and it was almost as tall as me) - it was like having another person in the bed and SUPER lumpy. After sleeping on it two nights the pillow did not even hold its shape.. I was VERY DISAPPOINTED when I went to return it I was not only charged for shipping TO me... I was also charged the shipping BACK to them - for a total of $23.77. I find it interesting that I paid only $9.00 to ship it back and the shipping to me was approximately $15.00. I would suggest buying your pillows from an actual store so you know what you are getting.”

Helpful Report

Posted 5 months ago

“These pillows are so lumpy and they feel like they have little chunks of foam in them. They are not comfortable at all”

Helpful Report

Posted 5 months ago

“I really wanted to have a great experience with My Pillow. Unfortunately, my experience has been awful. I placed an order on December 27th and, today, January 22nd, the order has still not even shipped. When I called to cancel my order, they said they could not because shipping label was created on January 17th and they would be shipping out within 8-10 days. Please tell me why a company can't cancel an order when it won't ship for another 4-7 days? After reading some other reviews, I am convinced that this company is run very poorly. What a scam!”

Helpful Report

Posted 5 months ago

“These pillows are the most uncomfortable and uneven pillows. I'm bummed. They are filled with small cubes of foam that are incredibly uncomfortable and you will have to fluff the pillow all night tossing and turning. Im trying to return and you are responsible for all fees for shipping, and Im still waiting for a response from customer service to find out how I even return. They make it a secret on their website so you have to really jump through hoops to even start the return process. Dont buy from this company!!! I wish I had read reviews before I purchased.”

Helpful Report

Posted 5 months ago

“Had My Pillows from about 10 years ago and loved them. Just ordered new ones and they're horrible!!! Cheaply made, not stitched the same way and flat! Dryer fluffing does not help. Slow shipping also. Learned my lesson the hard way. Beware!”

Helpful Report

Posted 5 months ago

“The sheets feel course, the pillow cases are rough on my cheeks.”

Helpful Report

Posted 5 months ago

“I bought a couple standard my pillows a while back and LOVED them recently I saw them on sale and purchased 2 more They were HORRIBLE! NO STUFFING 👎You put them on sale half price with half the stuffing SHAME on you !”

Helpful Report

Posted 5 months ago

“I bought two pillows last October, wanted to wait several months before reviewing to see if they actually are what they say the are. They ARE! Pillows have held their shape and very comfortable. Thanks Mike!”

Helpful Report

Posted 5 months ago

“I bought pillows years ago and they were great now i got three pillows and there flat and lumpy i put in dryer like they said it puffed up and went back flat i have no time to fight for them to make it right so ill suck it up and take the loss but i always bragged on him sad to say his products suck i recommand dont buy his pillows its a scam and lump flat pillow please listen and dont waste ur money tks for understanding my review”

Helpful Report

Posted 5 months ago

“I purchased the body pillow and when i received it the pillow breaks in half, like two regular pillows in one pillow case. I reached out to the company and was told they could fill the pillow with more stuffing and to return the body pillow. Did that and the same issue happens with these so called fuller pillows. The lady at my pillow said they can’t control the stuffing in the pillows. So, then why have me retune for the same pillow if there ALL the same fill? Don’t waste your time or miney, these pillows and body pillows are all the same, your head ends up flat and the body pillow is like using two pillows… they suck and so does the customer service!!!!”

Helpful Report

Posted 5 months ago

“A month later and the items still in transit. Not worth the cheap price.”

Helpful Report

Posted 5 months ago

“What a joke. A bag of lumpy foam is all it is. What a waste of money.”

Helpful Report

Posted 5 months ago

“What a JOKE!! If I could put a zero I would, the pillows are worthless and when I inquired about returning them, was told I HAVE TO PAY FOR SHIPPING THEM BACK. Don't buy them, go to JCPenney or even Walmart”

Helpful Report

Posted 5 months ago

“It felt like I was sleeping on a 50 year old lumpy pillow. Not good. Will never buy again or recommend these pillows to anyone.”

Helpful Report

Posted 6 months ago

“So far, I’m very impressed with the My Pillow Giza sheets. Usually when I put sheets on my bed, I wake up the next morning, and my sheets are off the bed not to mention they’re really comfortable. I have a queen size bed so the cost of the sheets was around $90 on sale, but it was worth every penny”

Helpful Report

Posted 6 months ago

“It’s feels cheap and lumpy as if it is just a bunch of leftover memory foam cut up from other projects. The king size pillows do not fit king sized pillowcases properly. It does not help my husbands snoring whatsoever, and he still wakes up a couple times a night. I will not buy a Mypillow again.”

Helpful Report

Posted 6 months ago

“These Pillows are really CHEAP. Take forever to ship n receive. Doesn't keep it's shape. CS agents don't even bring up the warranty which is suppose 2 b 10 year. If you want continued neck problems this is YOUR PILLOW!!! Total waste of money!!! You have to pay shipping to return for an inferior product!!!”

Helpful Report

Posted 6 months ago

“Delivery is way too slow! I thought we no longer had Pony Express.”

Helpful Report

Posted 6 months ago

“Bought a couple. Hated them. I put them on the couch for tv watching. They needed washing so, I took them to the laundry mat. Washed them in a front load washer. OMG. One opened up. Plain old yellow filling. Patented filling, my butt. What a mess.”

Helpful Report

Posted 6 months ago

My Pillow is rated 1.6 based on 183 reviews