My Pillow Reviews

Name: My Pillow
Rating: 1.52

1.5 Rating 248 Reviews

9 %

of reviewers recommend My Pillow

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1.5

Based on 248 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone

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My Pillow 1 star review on 23rd April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order on Feb. 10th, it didn't ship out until the 28th. Before that I had contacted the company inquiring the status (Feb. 26), was told my order would arrive by March 3rd. Now that it has shipped ( Feb.28) tracking says arrival will be March 6th. Ugh. My first order and probably my last. I don't know about quality yet but if you order be prepared to wait. Fourteen business days before they even shipped it out, unacceptable.”

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Posted 1 year ago

“My son ordered two sets of bed sheets, 1 king size and 1 queen size. I washed both sets for him to get him started. They are made of a very thin, cotton; both sets dried horribly. They are SO wrinkled; I had to throw them in three times to try to get the wrinkles out, but it did no good. I remember my mother ironing sheets and pillow cases like this when I was a kid. I do NOT recommend MY PILLOW bed sheets. I can get better quality and a better price from Sam’s Club. Very Disappointed.”

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Posted 1 year ago

“Ordered 2 pillows on February 9th. They said it would take 10 to 14 days and just now received notice they shipped it. Today is March First and Post Office hasn't picked it up yet. Good product but shipping sucks, they should refund shipping cost of it take this long. Never shopping here again.”

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Posted 1 year ago

“Ordered a mattress topper over a week ago still hasn't shipped. I have ordered things before, but the company has a lot of problems Mike needs too get his business together. Ship it or refund my money plenty of other suppliers.”

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Posted 1 year ago

“The product is great! Just need a different pitch man!”

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Posted 1 year ago

“15 days after you took my money I still do not have a pillow. In fact the guy from Mypillow said it would be another 5 days before they shipped it. I canceled the order. Worst shipping arrangements in the entire world.”

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Posted 1 year ago

“Weeks have gone by, no pillow. Called customer service and every button I pressed stated please hold and then hung up. Finally after an hour of calling was told by a rep order not even shipped and it could be another month before it is.She stated large orders they can’t keep up with.”

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Posted 1 year ago

“During the 1950's and 1960's our town had a factory called Faultless Rubber Company. They specialised in all rubber products. Even baby bottle nipples, condoms, hot water bottles and their particular specialty was their pillows stuffed with tiny foam rubber pieces. So I decided to try the My Pillow that a friend gave me that they no longer wanted. I had headaches every morning. Then I remembered what my doctor told me during the '50's. He said the foam pillows don't allow your head to actually rest, they just float on the foam and don't relax causing the neck to not rest and the head puts its' weight on the neck all night long.”

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Posted 1 year ago

“Horrible product. It looks like a sack half full with small clusters of foam inside. No support at all. I’m giving it a 1 star because the return policy is simple but I’ll hold my breath to see how long it takes to get my cc reimbursed. Really don’t waste your time. Also it took a month to receive the product and at $65 each not a bargain.”

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Posted 1 year ago

“Ordered two pairs of sandals. It has been 17 days ago and they have yet to ship. This really strengthens the saying " slow boat from China". This is the slowest shipping experience I have ever had. I ordered something the other day from Home Depot. It arrived in just over 24 hours. I also ordered through United Health Care. I don't know how they did it, but , I ordered it at 4:00 in the afternoon and it arrived at 5:30 the following morning. If they can do this, My Pillow should be able to do much better.”

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Posted 1 year ago

“I wish I had read reviews before I ordered. I was shocked at the lumpy (pieces of foam) used as a filler. It's uncomfortable and I wake with a headache. I am so disappointed.”

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Posted 1 year ago

“These are the worst pillows ever. Cheaply made and it hurts my neck. Even walnart stopped selling them.”

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Posted 1 year ago

“Tracking an order sucks! You have to chat with a level 2 Bot. Will never buy anything from them again. At the prices they charge for their merchandise tracking should be automatic. What a waste of over $209 and my time!”

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Posted 1 year ago

“Ordered Feb 3rd- nothing yet”

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Posted 1 year ago

“The worst pillow ever. Complete waste of money.”

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Posted 1 year ago

“I purchased 6pcs towel set. I had purchased a set several years ago & loved them. My recent order was NOT the quality I had purchased in the past. I will no longer order from My Pillow.”

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Posted 1 year ago

“For the time it takes to ship a pillow I could have raised a sheep, shaved it, designed a pillow, created a pillow company, and shipped myself a product. 3 weeks and not a single update. Had to call customer service, wait on the phone for 30 mins to cancel. Never again.”

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Posted 1 year ago

“I can not express our level of disappointment with this product. This product is vastly inferior to the "My Pillows" of the past. The amount of time (over a month!) to actually receive our order was frustrating, then once we opened the pillows, we could not believe the lack of quality. On top of that, having to pay to return them is insulting. We like the idea of what "My Pillow" stands for and the fact that it was made in America, but come on, Mr. Lindell, you can do better!”

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Posted 1 year ago

“I've been sleeping on my pillow for several years. I recently had to purchase a new one let's start with the shipping speed. Absolutely ridiculous that it takes a month almost to get a freaking pillow. Now let's talk about the quality of the pillow. I got the same pillow I had before this time it had about half the amount of stuffing in it as my old one and there was no gusset around the outside. I wanted to throw it in the garbage I was so aggravated when I opened it. It feels no better than sleeping on the one that I had that was 2 years old. I'm actively searching for a replacement for my pillow because I promise you I will never buy another one. I will sleep with my head on a rock first.”

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Posted 1 year ago

“I received my pillow slippers for a Christmas present in 2023 and they have only lasted a year and 2 months the soul is falling off from the slipper everything is rotting around it and I kept these in a box and only wore them on several occasions never wore them outside never buy these slippers they are awful”

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Posted 1 year ago

My Pillow is rated 1.5 based on 248 reviews