My Pillow Reviews

Name: My Pillow
Rating: 1.53

1.5 Rating 238 Reviews

10 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.5

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had My Pillows from about 10 years ago and loved them. Just ordered new ones and they're horrible!!! Cheaply made, not stitched the same way and flat! Dryer fluffing does not help. Slow shipping also. Learned my lesson the hard way. Beware!”

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Posted 10 months ago

“The sheets feel course, the pillow cases are rough on my cheeks.”

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Posted 10 months ago

“I bought a couple standard my pillows a while back and LOVED them recently I saw them on sale and purchased 2 more They were HORRIBLE! NO STUFFING 👎You put them on sale half price with half the stuffing SHAME on you !”

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Posted 10 months ago

“I bought two pillows last October, wanted to wait several months before reviewing to see if they actually are what they say the are. They ARE! Pillows have held their shape and very comfortable. Thanks Mike!”

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Posted 10 months ago

“I bought pillows years ago and they were great now i got three pillows and there flat and lumpy i put in dryer like they said it puffed up and went back flat i have no time to fight for them to make it right so ill suck it up and take the loss but i always bragged on him sad to say his products suck i recommand dont buy his pillows its a scam and lump flat pillow please listen and dont waste ur money tks for understanding my review”

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Posted 10 months ago

“I purchased the body pillow and when i received it the pillow breaks in half, like two regular pillows in one pillow case. I reached out to the company and was told they could fill the pillow with more stuffing and to return the body pillow. Did that and the same issue happens with these so called fuller pillows. The lady at my pillow said they can’t control the stuffing in the pillows. So, then why have me retune for the same pillow if there ALL the same fill? Don’t waste your time or miney, these pillows and body pillows are all the same, your head ends up flat and the body pillow is like using two pillows… they suck and so does the customer service!!!!”

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Posted 10 months ago

“A month later and the items still in transit. Not worth the cheap price.”

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Posted 10 months ago

“What a joke. A bag of lumpy foam is all it is. What a waste of money.”

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Posted 10 months ago

“What a JOKE!! If I could put a zero I would, the pillows are worthless and when I inquired about returning them, was told I HAVE TO PAY FOR SHIPPING THEM BACK. Don't buy them, go to JCPenney or even Walmart”

Helpful Report

Posted 10 months ago

“It felt like I was sleeping on a 50 year old lumpy pillow. Not good. Will never buy again or recommend these pillows to anyone.”

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Posted 10 months ago

“So far, I’m very impressed with the My Pillow Giza sheets. Usually when I put sheets on my bed, I wake up the next morning, and my sheets are off the bed not to mention they’re really comfortable. I have a queen size bed so the cost of the sheets was around $90 on sale, but it was worth every penny”

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Posted 10 months ago

“It’s feels cheap and lumpy as if it is just a bunch of leftover memory foam cut up from other projects. The king size pillows do not fit king sized pillowcases properly. It does not help my husbands snoring whatsoever, and he still wakes up a couple times a night. I will not buy a Mypillow again.”

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Posted 10 months ago

“These Pillows are really CHEAP. Take forever to ship n receive. Doesn't keep it's shape. CS agents don't even bring up the warranty which is suppose 2 b 10 year. If you want continued neck problems this is YOUR PILLOW!!! Total waste of money!!! You have to pay shipping to return for an inferior product!!!”

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Posted 10 months ago

“Delivery is way too slow! I thought we no longer had Pony Express.”

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Posted 10 months ago

“Bought a couple. Hated them. I put them on the couch for tv watching. They needed washing so, I took them to the laundry mat. Washed them in a front load washer. OMG. One opened up. Plain old yellow filling. Patented filling, my butt. What a mess.”

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Posted 10 months ago

“I’ve had the pillows for 2 years now. No real issues. They fluff up easy. Not an issue to me. However my issue is: I ordered the 3 inch mattress topper on 12/25. They said 10-14 day delivery. After 14 days I called and was told the things are back ordered and no telling when they will be available. They never reached out to me to let me know there was a delay in delivery. They also do not post a tracking number or method. One has to call them. No good business does that to their customers.”

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Posted 10 months ago

“I purchased two king size pillows during a “sale”. These pillows are horrible! I knew I was in trouble from the moment I unpacked them. They are lumpy , lack filling, and made our necks hurt. Don’t waste your money !”

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Posted 10 months ago

“I ordered 4 of them when they were on sale thinking I would give them as Christmas gifts. They arrived in a timely manner but I was really disappointed to see that all they are is shredded foam. They come rolled up so tightly that when you open them they are flat as a pancake. You have to “fluff” them up in your dryer. (Not every one has a dryer!) After “fluffing” one I tried it that night and woke up after 4 hours with such a sore neck and shoulders that I had to take some pain relief. I packed them all up the next day and sent them back. It was an easy process, shipping was free and my credit card was reimbursed quickly. The pillows are worthless but I have a mattress topper and towels that I am satisfied with.”

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Posted 10 months ago

“Ruth Ann ….I can’t say enough about the excellent service I received a month ago. My mattress pillow top is the best thing I have slept on. It is so comfortable and it has made all the difference in my nights sleep. I enjoyed listening to Amazing Grace and appreciate the kind words from Mike the owner. More of us need to accept His Amazing Grace personally. Thankyou for your excellent service. All the way from Ontario.”

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Posted 11 months ago

“These pillows are of the poorest quality. They’re good for sleeping on for about a month, then the interior part of the pillow just crumbles and it’s like sleeping out a bunch of balls. These are definitely not worth the money and not worth the hype! Also, and they do not stand behind their warranty. They want you to send them back a 10 bucks a pop. You can go out and buy a good pillow for $10 at a good sale at Macy’s or another fine department store. Don’t waste your money!”

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Posted 11 months ago

My Pillow is rated 1.5 based on 238 reviews