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mypolicy Reviews

1.4 Rating 100 Reviews

9 %

of reviewers recommend mypolicy

Company Reviews

1.4

Based on 100 reviews


Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad... Bad... Baddddd”

Posted 3 years ago

“I would not even put one star this company are scammers stay away I was with these for 2 years and on my final payment I asked for a week extra to pay due to illness Cancer.. And they said it was OK. Then they cancel my policy and send me huge bill how discusting of them stay away from these scammers”

Posted 3 years ago

“Absolute scammers, they have cost me well over two grand for my daughters first year of driving and cancelled it 20 days before her first year was up saying she had missed a direct debit which I had not missed a penny. They charge a fortune for extra miles this was not explained previously. Seriously, save yourself the headache.”

Posted 3 years ago

“Absolutely having a nightmare with these. Totally don't mention insurance is mileage based, this has cost me £2000 so far and they have just cancelled my daughters insurance 20 days before she had completed a year no claims saying she missed a payment. I pay the insurance for her and no payments have been missed. Disorganised and absolutely rude staff, never dealt with an insurance company like this in all my years of driving. They have just left my daughter with no insurance over Christmas and new year for no good reason. Seriously, be warned, do not go here for insurance.”

Posted 3 years ago

“They are Milage based and do not make it clear upon purchase. Terrible insurance company! Stay away. They will charge you for anything and everything. End up paying double your insurance.”

Posted 3 years ago

“They make excuses for more money when they about to cancel and don’t make their terms and conditions clear.”

Posted 3 years ago

“THEY ARE SCAMMERS!!! If you will barely drive your car than go for this, cost for top up was through the roof asking me to pay £750 for 2k miles also cancellation was excessive too. They are just money grabbers and even though it looks cheap at the start it’s very expensive at the end STAY AWAYYYYYYYY”

Posted 3 years ago

“You have to purchase extra miles based on their prediction (didn’t see on the offer) they told me this on the phone. Seems a snakey company”

Posted 3 years ago

“Worst insurance company ever. I hate this company. Take my advice and pay the little extra a month to save yourself money and headache. You'll end up paying more than you thought. It's a scam!”

Posted 3 years ago

“Horrible experience. bought policy with this company, 2 days later sent email threatening to cancel if i had not installed blackbox which they had only posted a day before, which had not even arrived. installed blackbox, and company still cancelled policy. Company has charged me £75 plus an oustanding balance of almost £700. Looks like they are scamming everyone based on these reviews This scam shouldnt be allowed to happen in 21st ventury Britain. Surely this company needs to be closed down.”

Posted 3 years ago

“Wost company ever phoned up 3 times to validate my insurance told each time that I need to cancel my insurance straight away. I've never known an insurance company to want to cancel. Every other company do there best to keep you as a customer they want to cancel you soon as you phone up I feel sorry for people working there. Told that they do not cover business insurance and asked my car model which is a ford focus zetec tdci and they still said I need more details when that's what it was on the log book no other company asks this. I seen a lot of people reviews saying they cancelled there policy it seems that is how they make there money. DO NOT USE THIS COMPANY”

Posted 3 years ago

“Scammers!!! I believe my time is to precious to write more about this company. I'm disgusted. Just stay away, for your own peace of mind.”

Posted 3 years ago

“Took out insurance for my daughter with My policy. 6 months down the line she has changed her car to a smaller and cheaper model to insure but my policy have told her it is uninsurable!! Ridiculous as its a group one VW move up 1 litre compared to the group 9 she had previously that was a 1.4. Told us we need to pay 329.00 to cancel it. I found multiple companies to insure it on compare the market.com and at almost half the cost and no telematic installation needed. Went with Admiral in the end great service. My policy are thieves. Stay clear.”

Posted 3 years ago

“Took out my first insurance policy, provided the right details, got everything sorted. I was told to call mypolicy to verify my details, they said a random date as to how long I’ve held my license for, which I didn’t actually put down - I told them the right details, they proceeded to cancel my policy and said they’ll be charging a £75 fee!!! EVEN THOUGH I DIDN’T CANCEL THE POLICY, they did. I hadn’t even had the insurance policy for 24 hours, and it was already cancelled and I was charged £75 for something that wasn’t my fault! WOULD NOT RECOMMEND THIS COMPANY, they are most definitely a scam, and will rip you off big time. Periodt”

Posted 3 years ago

“Took out my first insurance policy, provided the right details, got everything sorted. I was told to call mypolicy to verify my details, they said a random date as to how long I’ve held my license for, which I didn’t actually put down - I told them the right details, they proceeded to cancel my policy and said they’ll be charging a £75 fee!!! EVEN THOUGH I DIDN’T CANCEL THE POLICY, they did. I hadn’t even had the insurance policy for 24 hours, and it was already cancelled and I was charged £75 for something that wasn’t my fault! WOULD NOT RECOMMEND THIS COMPANY, they are most definitely a scam, and will rip you off big time. Periodt”

Posted 3 years ago

“Terrible insurance company, I’ve had a policy since February and the last month - 6week I’ve been self isolating with my parents as they’re elderly and they require essentials, they’re cancelling my policy Because I haven’t been parked at my insured address, and my experiences with them when on the phone is horrible, I was glad I didn’t have to deal with them again but they are charging me £600 cancellation. Horrible!”

Posted 4 years ago

“Complete robbers and thiefs run this company. Been agreed 3000 miles a year after 700 miles cancelled my policy. Now everyday text and phone calls for paying extra over £300. for cancellation and miles that didnt even used. Avoid at all costs. Please do not even go near to them. They will bite you like a snake.”

Posted 4 years ago

“They use multiple insurance companies so when you have an issue about your policy they can't actually answer any of your questions nor can they refer you to your actual insurance provider. Overall not very helpful on the phone. Paid £350 to fit a box, now that I've moved house 5 minutes down the road they have cancelled my cover but I can still get a quote on comparison websites. Even though I already have the box fitted I'm not able to still use this box because they have so many different insurance companies they use, as they are just the brokers. All in all you're better off going directly to the insurers. £75 to cancel my insurance also, when I didn't want to cancel in the first place. I'm definitely not the person to right bad reviews for companies nor am I the person to pay attention to most reviews. But this is genuinely ridiculous and I feel like I have not received a proper explanation nor have they really tried to keep my business, even though I tried to stick with them.”

Posted 4 years ago

“Absolutely terrible company!!!!!! DO NOT GO TO THEM. I paid £1,072 for insurance. Because it wasn't parked at my address which I explained why to them (my car had faults etc.) They are sending threats multiple times to cancel my insurance. I dropped my car back at my address and they cancel my insurance and only refunded me £600.00 I literally took out my insurance in January is hasn't even been two months and they have stolen my money!!!! This was my first time getting insurance I would not recommend them. Also don't even bother having a black box. All of there employees are rude and need to be trained on how to talk to people, especially with sensitive topics. Dumb people.”

Posted 4 years ago

“Absolute terrible company to go for would truly advise everyone to stay away.(money scammers)”

Posted 4 years ago

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mypolicy is rated 1.4 based on 100 reviews