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Napoleon Perdis Reviews

4.7 Rating 1,903 Reviews
93 %
of reviewers recommend Napoleon Perdis
4.7
Based on 1,903 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Napoleon Perdis Reviews

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024
Corrine
Napoleon Perdis 5 star review on 9th June 2021
Christy W
Napoleon Perdis 5 star review on 1st June 2021
Corrine P
Napoleon Perdis 5 star review on 1st June 2021
Corrine P
Napoleon Perdis 5 star review on 16th May 2021
Leeanne H
Napoleon Perdis 5 star review on 29th April 2021
Megan P
Napoleon Perdis 5 star review on 9th April 2021
Kate S
13
Anonymous
Anonymous  // 01/01/2019
I didn’t get my offer , with purchase. Will not be buying again
Helpful Report
Posted 4 years ago
Hi Jess, thank you for taking the time to leave a review. We're sorry to hear this. As mentioned in response to your email and per the terms stated on our website, to receive the free Holiday tote bag an order must be $99 or more and contain one of our limited-edition Holiday packs. You can find more information on these pages https://napoleonperdis.com/pages/offers and https://napoleonperdis.com/policies/terms-of-service. If you need any further assistance, please feel free to contact us on experience@napoleonperdis.com. Kind regards, NPHQ
Posted 4 years ago
Both brushes to my eyeliners were frayed. Cheap packaging. Could not use applicator because brushes were damaged. Overpriced for the quality.
Helpful Report
Posted 4 years ago
Hi there, we're very sorry to hear this about your products. Please contact us experience@napoleonperdis.com with the details of your order and we will be able to investigate this further for you. Best, NPHQ
Posted 4 years ago
I still don't have either of my orders
Helpful Report
Posted 4 years ago
Will never purchase another thing online ever again
Helpful Report
Posted 4 years ago
Hi Sarah, thank you for your feedback. We're very sorry to hear this - as advised by our customer service team via email, as a gesture of goodwill we are sending you the gift-with-purchase in addition to your order. If there is anything further we can assist you with, please do not hesitate to contact us again at experience@napoleonperdis.com. Best, NPHQ
Posted 4 years ago
Hi, my order has not yet arrived :(
Helpful Report
Posted 4 years ago
I haven’t even received it??
Helpful Report
Posted 4 years ago
Hi Kristen, we're very sorry to hear this - if you could please email the details of your order to experience@napoleonperdis.com we will be able to look into it for you. Best regards, NPHQ
Posted 4 years ago
Napoleon Perdis is rated 4.7 based on 1,903 reviews