Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,941 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

447006495

Email:

administrator@napoleonperdis.com

Location:

L16 177 Pacific Highway,
North Sydney
New South Wales
2060

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn’t know.. product didn’t arrive.”

Helpful Report

Posted 5 years ago

“I would love to using my products but have not arrived!!!!!!!”

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Posted 5 years ago

“I didn’t get my offer , with purchase. Will not be buying again”

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Posted 5 years ago

Hi Jess, thank you for taking the time to leave a review. We're sorry to hear this. As mentioned in response to your email and per the terms stated on our website, to receive the free Holiday tote bag an order must be $99 or more and contain one of our limited-edition Holiday packs. You can find more information on these pages https://napoleonperdis.com/pages/offers and https://napoleonperdis.com/policies/terms-of-service. If you need any further assistance, please feel free to contact us on experience@napoleonperdis.com. Kind regards, NPHQ

Posted 5 years ago

“Both brushes to my eyeliners were frayed. Cheap packaging. Could not use applicator because brushes were damaged. Overpriced for the quality.”

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Posted 5 years ago

Hi there, we're very sorry to hear this about your products. Please contact us experience@napoleonperdis.com with the details of your order and we will be able to investigate this further for you. Best, NPHQ

Posted 5 years ago

“I still don't have either of my orders”

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Posted 5 years ago

“Will never purchase another thing online ever again”

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Posted 5 years ago

Hi Sarah, thank you for your feedback. We're very sorry to hear this - as advised by our customer service team via email, as a gesture of goodwill we are sending you the gift-with-purchase in addition to your order. If there is anything further we can assist you with, please do not hesitate to contact us again at experience@napoleonperdis.com. Best, NPHQ

Posted 5 years ago

“Hi, my order has not yet arrived :(”

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Posted 5 years ago

“I haven’t even received it??”

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Posted 5 years ago

Hi Kristen, we're very sorry to hear this - if you could please email the details of your order to experience@napoleonperdis.com we will be able to look into it for you. Best regards, NPHQ

Posted 5 years ago

Napoleon Perdis is rated 4.7 based on 1,941 reviews