Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.70

4.7 Rating 775 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 11th January 2026

2474

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the clean look of the shelving. The shelves themselves are sturdy which is nice. It was easy to assemble and it looks great next to our fireplace.”

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Posted 3 years ago

“I love my coffee table! I can’t believe I was able to put it together myself! Much easier than IKEA products!”

Nathan James 5 star review on 15th April 2022

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Posted 3 years ago

“Great customer service after purchase. Highly recommend this company!”

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Posted 3 years ago

“Instructions were very clear and i’ll even say they were fun to follow, just take ur time with the build. customer service is also terrific !”

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Posted 3 years ago

“The product was exactly as shown on website and Customer service was amazing! I could not have asked for better service.”

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Posted 3 years ago

“Very well made product. Went together easily. Looks great.”

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Posted 3 years ago

“I bought an item that is a beautiful Leather looking headboard for my king size bed. I love the quality of it. Thank you.”

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Posted 3 years ago

“Product was exactly as advertised and worked great in my space.”

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Posted 3 years ago

“The book shelves look amazing. Very easy to assemble.”

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Posted 3 years ago

“Looks fantastic! Great quality. It was difficult to put up because I was doing it by myself but would have been very easy with an extra set of hands! Definitely recommend!!”

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Posted 3 years ago

“For the price, Nathan James shelves are a great value. They are sturdy and the customer service is amazing. I will order from them again if I need additional items they offer”

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Posted 3 years ago

“So easy to assemble. Looks incredible. Everyone who sees this table compliments it and asks about Nathan James. Will be a returning customer for SURE.”

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Posted 3 years ago

“beautiful products & incredible customer service”

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Posted 3 years ago

“WOW I do I recommend Nathan James! I don't do reviews often, but when I have been wow'd by a company with awesome customer service and products, I cant help myself. Sadly, my first piece was delivered damaged, although I was sad when I opened the box, I called the next day only for them to tell me they were ordering a new one for me & to keep the original one, and that made me happy because I can still use some of the pieces it came with. Had a great conversation with the rep. I LOVE this company, thank you Nathan James for going above and beyond. Will be my go to for furniture shopping first :)”

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Posted 3 years ago

“I highly recommend this excellent company!! Customer service goes over and beyond. Quality furniture for your home at reasonable prices.”

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Posted 3 years ago

“Excellent customer service! Sometimes things don't go as planned. My order arrived damaged. Customer service was super prompt at sending a replacement and made the process as quick and easy as it could possibly be.”

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Posted 3 years ago

“Excellent shelves that are stylish and of good quality”

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Posted 3 years ago

“Great quality given the pricepoint.”

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Posted 3 years ago

“Beautiful Bookshelf ! Good quality, great price ,quick and easy to put together !”

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Posted 3 years ago

“Theo Ladder Bookcase was so easy to put together and the shelves are awesome. High quality at a great price. Impressive customer Service!! Best ever shopping experience. Love this place.”

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Posted 3 years ago

Nathan James is rated 4.7 based on 775 reviews