Thanks for the review, Joseph. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“The content is good and there are many options for CLEs, but NBI doe not send CLE certificates in a timely manner which delays reporting credits to your respective bar.”
Thanks for the review, Jason. We’re glad that you enjoy our wide variety of CLE courses. We are always looking for ways to improve our customer experience and appreciate your feedback.
“Superficial topic coverage. Too much time was spent on war stories and anecdotes; this time would have been better spent digging into the substance. Speakers were average at best in terms of their command of the material and were largely dull and unengaging in their presentation skills. It was a waste of money if you want to actually learn something from the CLE program v. just earning requisite hours. I will look elsewhere for CLE in the future.”
We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
“The seminar on Elder Law Planning, VA benefits, and Social Security claims was perfect for the practitioner who is not an expert in these areas. NBI made the whole process of registering and viewing the presentation very easy.”
“The course was supposed to be an hour, but the instructor ended early and didn't go into detail on the items in the course description. I didn't find it to be very informative or helpful.”
Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
“This CLE was great. Each speaker focused on real day to day issues. The topics were tailored specifically to my State. It was presented "live online." However, it was easy to submit comments or questions via a text box. Quality presentation by each speaker. Completely satisfied.”
Leslie, this review means a lot to us! We work hard to provide our customers with a wide variety of CLE courses they can use in their everyday practice.
Thank you for your feedback. We’re sorry that you had this experience, we will be looking into this issue. At NBI we have a satisfaction guarantee, please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
“I have been a subscription member for many years, and also appreciate having access to U.S. Legal Forms through my membership, too.
I wanted to call your attention to one of your employees, Isaiah McKnight, for exceptional services rendered above and beyond the call of duty. I needed a particular type of trust form, and he tried over and over to find the right form for me, finally succeeding in doing so. It would have been easier for him to simply say, "we don't have that form available," but that extra effort is one of the reasons I will continue to renew my subscription. Well done, Isaiah!
Sincerely,
Jerrold E. Slutzky
Slutzky Law Firm”
Thanks for being a valued NBI unlimited CLE subscriber, Jerrold! We’re glad to hear you’ve been enjoying your unlimited access to legal forms as part of your subscription. We strive to provide our customers with the tools and support they need to succeed.
“The course was completely repetitive, although i did learn a few new things as well as lots of just common sense things that may not have been needed in the seminar.”
Alexis, we’re sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Thanks for the review, Kevin! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.
Thanks for the review, Andrew! Our team works hard to provide easy access to CLE courses our customers can use in their everyday practice. We’re sorry you’ve experienced occasional technical difficulties and will be looking into it.
“NBI is fantastic for CLEs. The website is super easy to navigate, arranged to access what I need asap. I also like the summaries for each state that have what the CLE requirements are. I purchased the all access pass and it's already paid for itself. I plan to get all my 2022 CLEs done too. The quality of the video and audio is superb. The customer service is fantastic too. I just called them, and within two rings got a real person. Highly recommend NBI for your CLE.
Bryce D Neier, Licensed in NC and GA”
Thank you, Bryce, this review means a lot to us! We work hard to provide our customers with easy access to the CLE they need. We’re happy to hear that you are enjoying the benefits of your unlimited CLE subscription.
“Speakers should know the audience that they are addressing; The first speaker assumed that there were only attorneys attending. He at least acknowledged that there were attorneys of all levels attending. The second speaker was interesting. The third speaker read off the slides, boring!!!”
Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
