Leslie, this review means a lot to us! We work hard to provide our customers with a wide variety of CLE courses they can use in their everyday practice.
Thank you for your feedback. We’re sorry that you had this experience, we will be looking into this issue. At NBI we have a satisfaction guarantee, please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
“I have been a subscription member for many years, and also appreciate having access to U.S. Legal Forms through my membership, too.
I wanted to call your attention to one of your employees, Isaiah McKnight, for exceptional services rendered above and beyond the call of duty. I needed a particular type of trust form, and he tried over and over to find the right form for me, finally succeeding in doing so. It would have been easier for him to simply say, "we don't have that form available," but that extra effort is one of the reasons I will continue to renew my subscription. Well done, Isaiah!
Sincerely,
Jerrold E. Slutzky
Slutzky Law Firm”
Thanks for being a valued NBI unlimited CLE subscriber, Jerrold! We’re glad to hear you’ve been enjoying your unlimited access to legal forms as part of your subscription. We strive to provide our customers with the tools and support they need to succeed.
“The course was completely repetitive, although i did learn a few new things as well as lots of just common sense things that may not have been needed in the seminar.”
Alexis, we’re sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Thanks for the review, Kevin! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.
Thanks for the review, Andrew! Our team works hard to provide easy access to CLE courses our customers can use in their everyday practice. We’re sorry you’ve experienced occasional technical difficulties and will be looking into it.
“NBI is fantastic for CLEs. The website is super easy to navigate, arranged to access what I need asap. I also like the summaries for each state that have what the CLE requirements are. I purchased the all access pass and it's already paid for itself. I plan to get all my 2022 CLEs done too. The quality of the video and audio is superb. The customer service is fantastic too. I just called them, and within two rings got a real person. Highly recommend NBI for your CLE.
Bryce D Neier, Licensed in NC and GA”
Thank you, Bryce, this review means a lot to us! We work hard to provide our customers with easy access to the CLE they need. We’re happy to hear that you are enjoying the benefits of your unlimited CLE subscription.
“Speakers should know the audience that they are addressing; The first speaker assumed that there were only attorneys attending. He at least acknowledged that there were attorneys of all levels attending. The second speaker was interesting. The third speaker read off the slides, boring!!!”
Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
Thank you for the review, Patty! We work with expert faculty whose breadth of legal and business knowledge enables them to offer our customers valuable insights and actionable information.
“In depth analysis of seminar topic led by obviously talented experts selected by NBI. I also love the unlimited number of choices and not having to pay extra to do as many as I want for $999.
Although I understand that NBI must verify attendance, having to click on the screen every 15 minutes to prove I'm watching is a bit much. Makes getting food or going to the bathroom risky since I could miss a checkin. Perhaps 2-3 times over 7 hours is more appropriate. However, I do recommend to all.”
Thanks for the review, David! We love hearing how much our customers enjoy their unlimited CLE subscriptions. Some accrediting agencies require more credit check-ins than others, but you can be confident that we set up our courses to make sure our customers get the credit they need.
Thanks for the review, Gregory! Our teams work hard to provide easy access to a wide variety of CLE courses so our customers can get the most of their CLE.
“I attended a 6 credit course via my iPhone, which apparently is not supported, and NBI could not process my credits as the pop ups did not all appear on my phone. NBI is working with me to get me credit, but the extra paperwork would not be necessary if the platform worked with iOS to begin with.”
Thank you for your feedback. We’re sorry that you had this experience, we will be looking into this issue. At NBI we have a satisfaction guarantee, and it sounds like you are already working with our Customer Service team to make things right.
“The materials and slides do not always ..rarely contain the statutory citation. The marijuana instruction is a happy exception as the instructors consistently referred to the staute [NYS Labor Law 201(d)] This pattern of not giveing statutecitation is a significant flaw as the statutory basis for the instruction is fundamental. It is not overly burdensome to provide statutory citations. Instructors are better about providing case citations which are also an imperative.”
