“The courses are very useful. The investment is minimal in comparison to the economic and professional results you obtain from the ideas learned. I renewed my subscription for 3 more years, in fact.”
Thanks for sharing how much you enjoy your unlimited CLE subscription, Jack! We look forward to providing you with high-quality CLE courses for the next 3 years, and more!
Thanks, Craig! We’re glad to hear you’ve been enjoying your unlimited access to legal forms as part of your subscription. We strive to provide our customers with the tools they need to succeed.
“Good informative seminar told in an easily understandable matter covering a general filed of franchise law and its ramifications on the franchisor and franchisee.”
Thank you for the review, James! We work with our expert faculty members to provide our customers with informative seminars they can use in their everyday practice.
“The information received in the On Demand "Auto Injury Claims From Start To Finish" Video was very helpful and informative. Also, having access to the booklet which provided additional details and examples is a great asset to be able to refer back to and study in greater detail. Being new to this field, I believe this course has given me a jump start in understanding the valuable role and responsibilities Paralegals and Legal Assistants play in the success of cases the law firm handles.”
“You either need to keep your speakers on time or cut them off but to cut short breaks and short lunch periods is absurd. You cannot concentrate all day without sufficient time to eat and regroup
The quality of the speakers was was overall not good. One speaker read from a script!! If this is not the lawyers area of expertise they should not be speaking.
Very disappointed in the quality of the Overall program. There were two excellent presentations the rest were not good.”
Maria, we’re sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Camelia, it is important to us that you get the most out of your unlimited CLE subscription. We will have your NBI personal account representative reach out to you regarding the subscription process.
“I was not impressed by the information contained in the Ethics and Law Office Management Toolkit for Paralegals. The information was very basic and did not apply to my firm. NBI should recommend seminars for a specific type of firm. This specific seminar was aimed at small businesses/solo practitioners, where a paralegal wears multiple hats. I believe it was a waste of my time and my firm's money by listening to information that was not applicable to me and lacked in details. I was most interested in the topics regarding billing and management of non-lawyers, however, these contained basic information that can be taught by any lay person. I expected details regarding better billing techniques or meaningful information on how to better manage others.”
We’re sorry to hear this course didn’t meet your expectations. This course did cover a wide array of topics for paralegals wearing multiple hats and it sounds like that wasn’t the best fit for your needs. Please give us a call at 800.931.5944 - we would love to hear more about your experience and discuss how we can make this right.
“I did an all day CLE. Throughout the morning presentation the attendance prompt did not come up. Over the lunch hour I contacted NBI and was told that I was on the wrong page - apparently following along with the materials on my screen did not allow the attendance prompt to come up. I was instructed to keep the screen with the presenter open to see the prompts clearly. No attendance prompts came up for the afternoon session despite being on the screen with the presenter. I’m certain I did not get the full benefit of the seminar because of my preoccupation with providing evidence of my attendance i.e. time stamped notes and photographs throughout and the inability to follow along with the materials. Not unexpectedly I received an email suggesting that my request for credit required an explanation as to why I did not engage with the attendance prompts. Of course I would have engaged with the attendance prompts had there been any attendance prompts to engage.”
Dear Cheryl, thanks for sharing your feedback. We're sorry you had this experience. It was an uncommon instance and we'll do better in the future. We will be reaching out to learn more about what happened, why it happened, and discuss what we can do to make this right.
“National Business Institute provides quality CLE training at an affordable rate. In Pennsylvania, if I were to take the needed courses individually, I'd be paying far more than my annual rate at NBI. Added to that, my representative, Kiersten often checks in with me to ask if there are any issues. Go ahead--try to get that level of service somewhere else!”
