National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,170 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“I enjoy their Seminars”

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Posted 5 years ago

Thank you, Anna!

Posted 5 years ago

“Great seminars over a wide range of topics. Very accessible locally and also by webcast.”

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Posted 5 years ago

Thank you, James!

Posted 5 years ago

“NBI is a wealth of information. New courses added every month. I highly recommend NBI for continuing legal education.”

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Posted 5 years ago

Thank you, Maryann!

Posted 5 years ago

“Overall, I have been pleased with NBI. The website is easy to navigate, and all of the people with whom I have dealt have been responsive and helpful.”

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Posted 5 years ago

Thank you, Susan!

Posted 5 years ago

“They offer wonderful classes. I am usually interested in the "in person" ones. My only criticism would be that they are starting to only offer classes that are for lawyers. As an Enrolled Agent, I am interested in tax preparation, tax update, estate planning, etc.”

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Posted 5 years ago

Thank you, Shelley! We will pass this feedback along to our development team.

Posted 5 years ago

“I found out the most of guy speakers were more knowledgeable and took seminars more seriously than some lady speakers in the seminars I took. Also, the seminar coordinator lacks of flexibility and too restricted. Last, hope there are some bagels and bottles of water on site than sodas.”

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Posted 5 years ago

Thank you for this feedback! We will pass this along to our event team.

Posted 5 years ago

“The only reason for a “good” rating is the cost.”

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Posted 5 years ago

Thank you for this feedback, Cassandra!

Posted 5 years ago

“The subscription service works well. Scheduling (and cancelling) is a breeze. The courses offered are relevant and timely. I would highly recommend NBI.”

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Posted 5 years ago

Thank you, Richard!

Posted 5 years ago

“Very good seminars--knowledgeable speakers, topics are right on target, and especially good when relevant prototype forms are included.”

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Posted 5 years ago

Thank you for this feedback!

Posted 5 years ago

“I like the ease of use! I also like the option to listen to the lectures at my own pace and convenience or attend live sessions. Very good!”

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Posted 5 years ago

Thank you, Banyan!

Posted 5 years ago

“The variety of topics and quality of training is excellent. I wish there were more courses for CPA CPE.”

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Posted 5 years ago

Thank you for this feedback! We will pass this along to our development team.

Posted 5 years ago

“This is my first year of training with NBI. I am a CPA and I have multiple times that my clients have legal issue. I am learning legal issues from a CPA needed viewpoint to better help my clients. I paid for the unlimited training and it has been very beneficial. Attorneys think a little differently than CPAs. The training has been to bridge the gap and I have been very happy with online webinars and in person seminars on a variety of topics that affect all of us.”

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Posted 5 years ago

Thank you, Cynthia!

Posted 5 years ago

“Have utilized NBI on many occasions for CLE purposes, have, for most part, liked their presentations. However, there was a tendency to have non-attorney lecturers present when I first started using NBI. That usage appears to have ceased. Maybe it is me, but I have issues with non-attorneys lecturing on law, especially CPA's lecturing on tax law. The IRC is part of federal statutory law, therefore only lawyers should lecture on tax. Would have rated NBI a "very good" but or the use of non-attorney lecturers. One very definite positive to NBI, have more than recovered my investment in terms of CLE's attended. Their "pass" may be one of the best, if not the best, bargain in terms of obtaining CLE. Finally, a very good CLE option if one is licensed in multiple jurisdictions.”

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Posted 5 years ago

Thank you for this great feedback! We will pass this along to our development team.

Posted 5 years ago

“I am getting little response to my inquiries”

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Posted 5 years ago

Thank you, E. Lang! We have passed this feedback along to our customer team.

Posted 5 years ago

“NBI has nearly every topic I need to learn and enhance my practice. It is an invaluable tool for me.”

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Posted 5 years ago

Thank you, Staci!

Posted 5 years ago

“Generally staffed with knowledgeable speakers that provide the attendees with updated info on the subject matter they are presenting. Convenient locations are utilized for seminars.”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“I have used NBI for 10 years now. Their quality and selection of CLE's have been excellent. I always have more CLE's than needed because I have so many choices. I would recommend their subscription service.”

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Posted 5 years ago

Thank you, William!

Posted 5 years ago

“Hi, I called and said that I wanted to do the all access plan and would only be doing the online courses. I was sold the all access plan for $1,500. a short time later, NBI came out with the all access for online courses for $1,000. I think I should have been told and would have saved $500.”

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Posted 5 years ago

“My last rep, Lisa Frank, was fantastic; she answered my responses quickly and made things work for me. My new rep hasn't returned a phonecall and didn't respond to an email sent yesterday - about my renewal, signing up for a course and getting a fuller pass. You could do better. The third time better be a charm.”

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Posted 5 years ago

Hi Susan, thank you for this feedback. We have passed this along directly to our leadership team and someone will be in contact. If you have any immediate concerns, please call us at (800) 930-6182 and someone will assist you.

Posted 5 years ago

“Timely topics at convenient locations, providing CLE when needed”

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Posted 5 years ago

Thank you, Frank!

Posted 5 years ago

National Business Institute is rated 4.2 based on 1,170 reviews