National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,169 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great seminars at reasonable prices.”

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Posted 4 years ago

Thank you, Mark!

Posted 4 years ago

“The course I write about is the Pot Law class Aug 14. The course could have been offered in a condensed 4 hour period; I believe too much time was spent on the obvious topics. Valuable information was obtained from the speakers. I appreciate the information provided with the course as it is useful for reference.”

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Posted 4 years ago

Thank you for this feedback, Bradley! We have passed this along to the relevant internal team.

Posted 4 years ago

“Variety of courses offered. A great value with a subscription.”

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Posted 4 years ago

Thank you, Michael!

Posted 4 years ago

“Love it and easy programs.”

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Posted 4 years ago

Thank you, Lisa!

Posted 4 years ago

“Once again for CLE credits and keeping my legal knowledge up-to-date, I can count on IPE NBI. The webinars on demand are the convenient option for me as I am unable to utilize live webinars for the most part. The payment schedule this time around works for me, so thank you, thank you!! Once again NBI has saved me and has come to my rescue in obtaining my CLE credits!! Warmest regards, Vivian Thames”

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Posted 4 years ago

Thank you, Vivian!

Posted 4 years ago

“We have been pleased with the variety of courses offered and the quality of the presentations.”

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Posted 4 years ago

Thank you, Sharon!

Posted 4 years ago

“Good stuff!”

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Posted 4 years ago

Thank you, Greg!

Posted 4 years ago

“I absolutely love how easy and convenient NBI makes the CLE-earning process. If you've been getting your CLE credits in any other way, I highly recommend buying an annual pass from NBI, at least once, to see for yourself. My only gripe is -- with the whole COVID thing -- some of the lecturers on streaming or downloadable courses have audio levels that are so low or uncompressed that I sometimes have trouble hearing them 100% of the time. Those problems, however, are few and far between. For the most part, the video lectures are top-notch, media-wise, and they're uniformly very good, content-wise. Again, highly recommended!”

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Posted 4 years ago

Thank you, Arlen!

Posted 4 years ago

“I was not entirely pleased with the CLE that I ordered. It was difficult to understand/hear some of the presenters and others simply were not engaging. It was frustrating to watch.”

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Posted 4 years ago

Thank you for this feedback! We have passed this along to the relevant internal team.

Posted 4 years ago

“The "program" is merely a compilation of audio files from a conference that took place for a physical audience. Each subject is a session that was recorded live; in many cases, the speaker runs out of time or fails to cover a certain sub-topic completely. There are a few sessions where the speakers had to present out of order and the program simply fails to modify the audio program to reflect the schedule and PDF course book that is provided. Furthermore, the course book that accompanies this program is not entirely consistent with the audio and many speakers jump around within their topic without forewarning. Within the audio program there are also clear references to power points or other visual aids that are not provided within the course book. This course felt much more like an opportunity for NBI to make money rather than an articulated effort to provide a quality educational experience.”

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Posted 4 years ago

Thank you for this feedback, Shirley. We’re sorry this was your experience. We have passed this along to the relevant internal team.

Posted 4 years ago

“My interface with NBI was incredible! The programs were helpful, not just something to meet CLE mandates! The flexibility and ease of use are to be commended.”

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Posted 4 years ago

Thank you, Stephen!

Posted 4 years ago

“The course formats that are offered are great, keep up the good work!”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Classes are always informative, handouts are very helpful and great to use long term after the seminars. Great prices, excellent speakers, and timely certificates of attendance.”

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Posted 4 years ago

Thank you, Marissa!

Posted 4 years ago

“I have concerns about the impending switch from telephone to web broadcast for teleconferences. I like having the freedom to listen on a head set and move around. I do not locked in front of a computer for 90 minutes.”

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Posted 4 years ago

Thank you for this feedback, George! We have passed this along to the relevant internal team.

Posted 4 years ago

“Top notch programs on insightful, relevant topics with excellent presenters.”

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Posted 4 years ago

Thank you, Kimberly!

Posted 4 years ago

“Excellent content and speakers”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“I had no idea I was required to collect "codes" during a CLE for KS. When I called NBI for help after the seminar they were initially less than helpful and made it essentially my fault I didn't have the codes. I joined the seminar after the first hour. I didn't need all hours this year. Apparently the instructions to collect codes was given at the start of the seminar. I suggest NBI put instructions either on the solicitation for the seminar or at least on the confirmation email once a seminar is purchased that codes need to be collected during the seminar and instructions for doing so. Those of us who do not need to listen to the entire seminar have no way of knowing what to listen for or what to copy down it seems. Finally Kirsten at NBI helped me and took care of what I needed, I think, to get the credit earned.”

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Posted 4 years ago

Thank you for this feedback, Michael! We have passed this along to the relevant internal team.

Posted 4 years ago

“The CLE classes are informative”

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Posted 4 years ago

Thank you, Tracy!

Posted 4 years ago

“It took almost 5 months and no one in the customer service department ever gave me the same answer on the status. After calling multiple times in June, they would tell me I wasn't accepted and finally someone in July told me to call the state. Turns out I was accepted at the beginning of June and not one of the customer service people caught it. Overall I got my stamp and all the materials. I would most likely recommended another company for anyone else in the future, if Customer Service is a priority.”

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Posted 4 years ago

Thank you for this feedback. We’re sorry this was your experience. We have passed this along to the relevant internal teams.

Posted 4 years ago

“Enjoyed the presentation. Good format and contents. Did not receive credit for the presentation because I apparently missed the "indicator" . I actually was taking notes and not watching the presenter. hmb”

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Posted 4 years ago

Thank you for this feedback, Harry! We have passed this along to the relevant internal team.

Posted 4 years ago

National Business Institute is rated 4.2 based on 1,169 reviews