We’re sorry you had this experience, Theodore. Our Customer Service Department has processed your refund request. We are always working to improve our customer experience and hope you will register for another course with us in the future.
“NBI does a fine job with the scheduling and topic selections of its live webcasts.
Remote faculty (WFH) may become a norm. If so, I would recommend that faculty presenters (who are very much appreciated) double down on 1) speaking from a non-distracting background; 2) speak less from notes and more into the camera for better interface with the audience members; 3) not run out of time, thus shorthanding the last minutes of their part(s); and 4) spend some but less time sharing their personal/professional backgrounds (especially since the materials provide helpful bios). Speaking of which, the printable materials typically serve as very helpful reference sources going forward. Lastly, try not to increase the seminar fees more than nominally since current pricing can be a pinch during these budget cutting times. Thank you.”
“I have enjoyed using my Unlimited Pass to continue my Legal Education. The courses are wonderful self-study. I have expanded my knowledge significantly by taking advantage of their courses. I would highly recommend it.”
“I am a Legal assistant new to personal injury. I have spent 12 years in criminal defense, family law and immigration. Taking this course gave me so much information and clarity that will allow me to do my job more efficiently. Thank you.”
“The information was relevant and informative. I would have liked a bit more time at the end for Q & A. Also, I would add a couple of extra breaks in when doing a virtual schedule as that is a lot of sitting at the computer screen.”
