National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,169 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Plenty of course options offered regularly”

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Posted 4 years ago

Thank you, Frank!

Posted 4 years ago

“This was a very good webinar for the times we are in. Very informative, thank you!”

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Posted 4 years ago

Thank you, Kristen!

Posted 4 years ago

“Very well presented and helpful.”

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Posted 4 years ago

Thank you, Cindy!

Posted 4 years ago

“NBI does an excellent job understanding the needs of it customers and providing a wealth of programs of interest to lawyers.”

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Posted 4 years ago

Thank you, Edward!

Posted 4 years ago

“You need to do something about the video webinars. I've attended a couple of them now and both times I've somehow missed the verification codes during the webcast, which are needed then to get credit for it. I have sat there through the entire webcast both times, yet didn't hear or see the first couple verification codes. There must be a better way to communicate those to the customer because I'm not getting credit even though I'm sitting through the seminar just like we would a live in -person seminar.”

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Posted 4 years ago

Thank you for this feedback! We have passed this along to the relevant internal team.

Posted 4 years ago

“So far, so good. Haven't actually started the course material yet. Thanks! Rob”

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Posted 5 years ago

Thank you, Robin!

Posted 4 years ago

“I already submitted a review on the date of the webinar.”

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Posted 5 years ago

“Great courses. Very varied and interesting. Faculty always very good. NBI Is always efficient in making the courses available and giving the credit. Michelle Wallace very nice to work with. She’s my account rep.”

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Posted 5 years ago

Thanks, John! This is great to hear. We have passed this along to Michelle and the rest of her group!

Posted 5 years ago

“It's great to get my CLE credits in but would be a lot better if you had more content/panels from speakers in Georgia. I typically view Estate planning and real estate courses through your platform. Most of the ones you provide involve panelists from New England/NY/PA areas and they discuss laws/code sections specific to that state.”

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Posted 5 years ago

Thank you for the feedback, LaShay! We have passed this along to the relevant internal team.

Posted 5 years ago

“First speaker was excellent”

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Posted 5 years ago

Thank you for this feedback, Bronwyn! We have passed this along to the relevant internal team.

Posted 4 years ago

“I have been very satisfied with the CLE course options and forms database. I would highly recommend the unlimited subscription option. The unlimited subscription was perfect are for me as I moveded into new areas of the law and expand my practice.”

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Posted 5 years ago

Thank you, Amey!

Posted 5 years ago

“So far, so good. I purchased NBI because I need classroom CLE for Ohio. However, with the virus closing all classroom CLE classes for who knows how long, I need to know if my one year subscription will be extended at least for the same number of months that I couldn't use this service to meet my in classroom CLE requirements. Thanks”

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Posted 5 years ago

Thank you for this feedback, David! We have passed the question along to customer service.

Posted 5 years ago

“The CLE's that I have taken have been very informative and all of the speakers have been very knowledgable able the subject matter. I always enjoy their stories about different cases they have handled.”

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Posted 5 years ago

Thank you, Karen!

Posted 5 years ago

“Very good and responsible customer service. Clearer information (or easier to find) on state credits and perhaps more courses on cross-border matters/international law,FCPA and legal issues affecting the life science sector.”

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Posted 5 years ago

Thank you, Kynya!

Posted 5 years ago

“The program allowing you to get unlimited CLE's is great. The NBI customer service, especially Michelle Watkins, is excellent.”

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Posted 5 years ago

Thanks, Damon! This is great to hear. We have passed this along to Michelle and the rest of her group!

Posted 5 years ago

“Very informative. Good presentation.”

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Posted 5 years ago

Thanks, Raymond!

Posted 5 years ago

“The short classes, under 3 hours, are very useful and filled with practical and helpful information. The all day classes, around 6 hours, usually don't match the time commitment. Overall, the subscription is a good library and update tool. Although, I would appreciate a easier way to add notes to the course materials while listening to the presentations. (The subscription's limitations makes note taking unnecessarily duplicative and wasteful.) The subscription has been very helpful with providing updated information on COVID related statutes and changes.”

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Posted 5 years ago

Thank you for this feedback, Bernard! We have passed this along to the relevant internal team.

Posted 5 years ago

“All sessions were extremely useful. Especially liked the sessions presented by Gery N. from Erie, PA. I would suggest all speakers have a power point to go along with presentation.”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Class was easy to register for and easy to attend.”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Very large selection. Timely, well documented videos.”

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Posted 5 years ago

Thank you, Wayne!

Posted 5 years ago

National Business Institute is rated 4.2 based on 1,169 reviews