National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,169 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great training. Extensive course offerings. Excellent value.”

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Posted 4 years ago

Thank you, Robert!

Posted 4 years ago

“As a CPA - I need CPE 40 hours a year; without the in-person classes of eight hours (not your fault I know) I am having difficulty finding online CPE in your system; a couple ones and twos here and there. I don't think I can find 30 or 40 one hour online sessions to attend by end of year 2020. Could you make the search feature easier to use for non CLE credits?”

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Posted 4 years ago

Thank you for this feedback, Eric! We have passed this along to the relevant internal team.

Posted 4 years ago

“When I signed up earlier this year, this was for the availability of not only the national courses, but especially for the local, state-specific courses. I realize that the in-person seminars have been cancelled due to Covid-19, but NBI should host those online. It's not that difficult. Most every other entity is figuring it out and did so quickly. Moreover, when this first happened, NBI was incredibly slow to pivot to hold video webcasts live and the first two I signed up for were obviously recorded previously and not live. Finally, the (finally) live webcasts are poorly produced. Sound issues occur in each Q&A session. The presenters have not been guided on how to present via webcams. Many never look at the camera or we spend an hour looking up their nose because they have not been guided on something as simple as "raise your monitor to face level." The loss of the in-person two-day live probate seminar plus the subpar production mean I do not feel I've gotten what I originally agreed to pay for. I have not gotten any communication from NBI about that other than that in-person events are cancelled. This is disappointing and leaves me with less faith in NBI being able to fulfill its offerings in the future.”

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Posted 4 years ago

Thank you for this feedback, we’re truly sorry this has been your experience. As you can imagine, the pandemic has forced us to determine how to transition over 600 programs across 50 states to an online format in very short notice. When the speakers are all able, we have managed to transition a number of our courses to a webinar format, but it sounds like this unfortunately has not been the case for courses you have signed up for. We are continuing to do this as the situation is ever evolving and can assure you we are working hard to get more state-specific online content out there. If you would like to give us a call at (800) 930-6182 we would love to provide you with options for your location and improve your experience with NBI.

Posted 4 years ago

“With the Live Pass and the All-Inclusive Pass from the National Business Institute I have been able to maximize my funds by taking advantage of the Live Pass and the All-Inclusive Pass. Each course I have taken would have cost much more individually than the cost of the All-Inclusive Pass. I recommend to save money, getting the All-Inclusive Pass for all your Continuing Legal Education and Paralegal Education needs,”

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Posted 4 years ago

Thank you, Anna!

Posted 4 years ago

“I had a good experience overall. The program was informative and i was able to do ethics credits without any disruption to my schedule. It worked out perfectly and it was surprisingly really easy to submit the credits. I will definitely take more cle credits here and would recommend to colleagues.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Very professional. Great staff. Responsive in their library of CLE's to the current legal needs.”

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Posted 4 years ago

Thank you, Haroen!

Posted 4 years ago

“Three of the speakers were excellent and the fourth was not as good as the others. The material was excellent and comprehensive.”

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Posted 4 years ago

Thank for the feedback! We have passed this along to the relevant internal team.

Posted 4 years ago

“Always very informative material and engaging speakers. Thank you!”

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Posted 4 years ago

Thank you, Salwa!

Posted 4 years ago

“I learn a lot from the experienced presenters. I have found that many of them are willing and able to consult on specific cases afterward. The support is especially appreciated when you are part of a small firm. NBI has offered a CLE on every topic I have needed. Great resource.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“I selected a 3 hour ethics course that was approved for PA credit, on Thursday, May 21st. I completed the course on Friday, May 22nd. After completing the survey for PA credit, the bring down menu did not have an option for PA. After speaking to someone at NBI, they checked, only to say that the PA approval for CLE had "expired" on Thursday, the 21st. There was nothing in the course that noted this would be the case. THAT is UNACCEPTABLE. Otherwise, the course instructor was pretty good. However, this seems to be a bait and switch for anyone paying for the course. Shame on you.”

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Posted 4 years ago

“The availability and range of topics is good. The generic nature, without local application and often without specific examples, while perhaps understandable, makes the presentations less helpful.”

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Posted 4 years ago

Thank you for this feedback, Mark! We have passed this along to the relevant internal team.

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thank you, Daisy!

Posted 4 years ago

“I like the OnDemand feature.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Excellent materials and topics!”

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Posted 4 years ago

Thank you, James!

Posted 4 years ago

“I was hoping to take this class, but I had to ask for a refund because I learned that I would not earn Ohio CLE for a class that was given in 2019. I talked to one of the customer service people and she explained that Ohio removes its "certification" from NBI CLEs at the start of the year. In short, it was very inconvenient for me to purchase the course, then find out it was on Ohio CLE approved, then have to submit two expense reports to show the purchase and the cancellation.”

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Posted 4 years ago

“I did not receive my certificate and could not hear the letters at each break for my credit - I need someone to contact me please. I die t $149 for a class I received no credit for.”

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Posted 4 years ago

“The information that was given was very informative”

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Posted 4 years ago

Thank you, Richelle!

Posted 4 years ago

“NBI offers a wide variety of courses that fit our needs in a format that is easy to use.”

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Posted 4 years ago

Thank you, Sharon!

Posted 4 years ago

“NBI has been great as a starting solo practitioner. There are informative webinars and additionally the forms library allows me to get a jump start on planning my legal career.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“love the topics, price and availability”

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Posted 4 years ago

Thank you, Padraic!

Posted 4 years ago

National Business Institute is rated 4.2 based on 1,169 reviews