National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,582 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,582 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 31st October 2026

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This mattress was the right choice! It was delivered right into the room, and we live in an apartment, so paying the extra amount for that really made a difference. The quality is great, and we would describe it as “cozy” for sure. The matching box spring and mattress set on the website helped prevent that confusion that can happen when you’re trying to make sure they match, so I’m glad we could just buy both in one go. Definitely recommend this company, as the delivery time stated was very precise, and we had no issues then or since the assembly.”

Helpful Report

Posted 11 months ago

“policies of the company are not good or customer friendly”

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Posted 11 months ago

“National Mattress has the best prices when compared to other big box stores. Yaman was very helpful and remembered me when I came back a second time. The delivery was prompt and the men helped me move the old mattress.”

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Posted 11 months ago

“Fast service to the door. National Matress do what they say they will do. Sharp business to rely on. Good Material. Good people, Good service”

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Posted 11 months ago

“Love my new mattress. I got the extra firm as I am a stomach sleeper and sometimes that position causes me back pain. If you’re thinking of purchasing just do it! It’s not too hard it’s perfect! No more sore back”

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Posted 11 months ago

“Great service at National Mattress! The sales person was really helpful in explaining the different types of mattresses and helping find the perfect fit for me.”

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Posted 11 months ago

“Excellent customer service and great variety of mattresses available. After the purchase, I was contacted by an agent who gave me a time frame for delivery. The mattress came safely wrapped, and in about two hours it was ready to use. The mattress it self is incredibly comfortable, it's the perfect medium firm. My back is not hurting anymore, and my sleep is deeper than ever!”

National Mattress Canada 5 star review on 26th November 2025

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Posted 11 months ago

“I found they had an easy to use web site even the advice for how to choose a mattress for your sleep style was helpful and then the delivery service was great I like the way they advised me about the time for delivery all of my experience was very good”

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Posted 11 months ago

“Fantastic products at reasonable prices”

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Posted 11 months ago

“Great prices and lead times. Easy and very fast delivery”

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Posted 11 months ago

“Sales rep was outstanding.. Took me through tons of options ..and was great at explaining products. Delivery was smooth and professional”

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Posted 11 months ago

“The staff was very friendly and helpful. They assist us to select the right product”

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Posted 11 months ago

“From order to delivery was quick”

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Posted 11 months ago

“Loving my new Evergreen Aspen mattress. I visited both the North York and Markham location, and Yaman and Henry were incredibly helpful and patient in my indecisiveness. I didn't feel pressured to make a decision. I had a very positive experience at National Mattress and I'm so glad I found the store. I will definitely be back for my mattress needs.”

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Posted 11 months ago

“Great store with great service...the staff is always friendly and they do advise on making right choices. We were assisted by Suraj....and he was great 👍.”

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Posted 11 months ago

“Best prices and quality compared to every other seller and I believe I checked every other mattress seller. On top of that Eden S and Conor T at Mississauga Kitimat location were great, straight forward, very helpful and knowledgeable and not pushy and hovering around, and respecting our budget, me and my girlfriend left happy with the purchase and experience and talking about how much better the salespeople were than the other stores we went to. Would definitely recommend this location”

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Posted 11 months ago

“Super fast delivery and incredibly friendly and helpful staff”

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Posted 11 months ago

“Had a pleasure to deal with Hardik. Honest and to the point salesperson. However, store as a whole needs better customer service on phonecsall. Me and wife tried calling other stores so many times, phones kept ringing but no response.”

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Posted 11 months ago

“I ordered a double bed for my daughter’s room. There was a specific brand I was looking for, and National Mattress happened to carry it. Even better, it was delivered the next morning! Delivery was seamless and quick. I would order from here again :)”

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Posted 11 months ago

“Good proces, fast delivery”

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Posted 11 months ago

National Mattress Canada is rated 4.8 based on 18,582 reviews