National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,582 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,582 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 31st October 2026

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable and professional staff made our purchase easy and full satisfactory.”

Helpful Report

Posted 11 months ago

“The entire process of getting a new mattress was seamless. There were tons of samples in the warehouse to try out, and the sales rep was not pushy at all — just super informative and genuinely helpful. The prices were great, especially compared to other stores selling the same products for way more. Delivery was quick (available as soon as the next day), and the delivery staff were fantastic. Overall, a smooth, stress-free experience from start to finish!”

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Posted 11 months ago

“staff were very helpful and nice. also i liked it that i got a lot of time to try different mattresses. im happy with the experience.”

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Posted 11 months ago

“Amazing prices, near frictionless customer service (in person and online) have been great… especially as I was changing my order around.”

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Posted 11 months ago

“Did the whole process on-line after comparison/price shopping. Chose a delivery date/time on-line. Also selected a 'White Glove" set-up which I thought was reasonable priced. I was particularly impressed with the delivery truck tracking system. Three men coaxed a King mattress up a very narrow stairway and then put the old mattress in our garage for pick up. All in all a very good seamless process. I am now a big fan of National Mattress. All in all a very good process”

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Posted 11 months ago

“I recently purchased a queen-size mattress from National Mattress, and I couldn’t be happier with the entire experience! The quality of the mattress is fantastic, and I’ve been sleeping better than ever. I especially want to highlight the amazing customer service I received. The representative who helped me, was incredibly kind, patient, and knowledgeable. She took the time to answer all my questions and made the whole process smooth and enjoyable. Overall, I had an outstanding experience and would absolutely recommend this company to anyone looking for great products and exceptional service. Thank you for going above and beyond! They also have great prices!”

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Posted 11 months ago

“The sales staff was very knowledgeable on the matress, and the delivery gentlemen were quick and prompt.”

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Posted 11 months ago

“Great service I called looking for the same mattress we had purchased 3 yrs prior They had one left I drove down to Markham store paid for it and they loaded it into my truck and brought it home Thank you”

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Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

“So Great matress and good support. delivery was good.”

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Posted 11 months ago

“The staff was very informative and helpful and delivery was done on time . I would recommend this store to my friends. I had a great experience.”

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Posted 11 months ago

“National Mattress is the perfect place to find your perfect mattress! Huge selection at great prices. The staff is friendly and helpful. We are very satisfied we our mattress.”

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Posted 11 months ago

“Great purchase and customer seevice”

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Posted 11 months ago

“Good sales person”

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Posted 11 months ago

“Delivery was fast and the mattress is awesome!”

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Posted 11 months ago

“Had a great experience at National Mattress North York. The staff were very patient, helped me narrow down my options based on my criteria, and answered all my questions in detail. They also gave me ample time to try out the mattresses for myself, which I really appreciate.”

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Posted 11 months ago

“helpful, good options. listened to what I wanted”

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Posted 11 months ago

“Service is friendly I have bought 2 mattresses here and no issues, prices are reasonable too :)”

Helpful Report

Posted 11 months ago

“This is one of the best mattress stores around! I bought my second mattress from them in the last 5 years and I absolutely love their selection and options of mattresses. Their 0 sales commission model absolutely made my purchase a breeze and the staff (a massive shoutout to Ben K) is able to make recommendations without an ulterior motive. I suffer from chronic back and neck pain, and Ben was able to recommend me the ideal mattress for me without trying to upsell me on their more expensive ones. I chose to have my mattress delivered which was such a seamless experience. The delivery crew showed up right on the promised time and handled the delivery and loading/unloading with the utmost care and professionalism. I have window shopped at other popular brick and mortar stores and their prices tend to be inflated and their sales team generally prefer selling their more expensive mattresses due to commissions. I will definitely return to National Mattress in the future for my next purchase!”

Helpful Report

Posted 11 months ago

“A wonderful purchase experience. They had a large inventory to pick from and I am very happy with the mattress we purchased for our daughter. Delivery was easy to schedule and well communicated. We will definitely be coming back here for all our bedding needs!”

Helpful Report

Posted 11 months ago

National Mattress Canada is rated 4.8 based on 18,582 reviews