National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,586 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,586 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although support at the store was limited, we were able to try out the mattresses on our own. Eventually we ordered the mattress online after some research and the delivery was quick (next day). The mattress pricing is very reasonable and has the option to do financing which is great. 😊 looking to get another mattress there soon.”

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Posted 1 year ago

“Prompt efficient delivery. Mattress as advertised. Great price.”

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Posted 1 year ago

“Very knowledgeable and helpful employee, really kind and helpful delivery people. They were in general nice people to interact with. Would come back if I need another mattress, and have been recommending the brand to others :)”

National Mattress Canada 5 star review on 25th October 2025

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Posted 1 year ago

“My wife and I are absolutely satisfied with our new mattress, it is amazing, firm but comfortable.”

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Posted 1 year ago

“Pavan took the time to explain and was very knowledgable on the different mattress details. He showed us different mattresses and allowed us to determine which one we liked the best. His explanations really helped make us an informed decision and we're really happy with our purchase.”

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Posted 1 year ago

“Very knowledgeable and paid attention to what I wanted; no upsell or hardcore sales pitch. Just prompt efficient service…”

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Posted 1 year ago

“I recently visited National Mattress in Markham. This was the first store I went to, but I had done some research and I already had a good idea of what I was looking for. I was greeted at the door but then left to look around on my own without someone anxiously hovering over me. They were happy to answer all my questions without pressing me to make an immediate decision. After looking at similar mattresses at other stores, I ended up returning to National Mattress to make my purchase. Not only did they have the best prices, but I found all of the staff members to be very polite and helpful. Delivery was right on time, and the delivery people were equally professional. I highly recommend this store if you are in the market for a new mattress.”

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Posted 1 year ago

“I bought a mattress from this place 7 years ago and was very satisfied. I recommended it to many of my friends, and they all bought from here and are happy with their purchase too. This year I bought another one, and as always, the delivery was very fast and the staff were kind and professional. Highly recommended!”

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Posted 1 year ago

“Excellent experience. From the time we arrived we were greeted and explained the process. Showed us the different price points and quality to choose from”

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Posted 1 year ago

“I came in to buy a bed frame, box spring and mattress for a reasonable price for my spare room. He helped me find exactly what I was looking for and we did up the purchase immediately and he arranged for delivery too. I was so pleased with the service and that he didn't try to push something more expensive on me. Great job and I will come back if I ever need another mattress! Thanks. Ruth”

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Posted 1 year ago

“Nice sales people, flexible delivery policy, great mattress selection for me to try and choose what works best for me. Only issue is they don’t take Amex”

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Posted 1 year ago

“What does a buyer require? My purchase with National Mattress provided a good description of the products. They truned out to be fine products of quality and the price is fair. Purchaseing was easy. Delivery was set up prompty and with no difficulty. Changes to my delivery required more services which were easily delt with by the costomer service. Again, price was fair. Delivery people notified me inadvance and delivery was done in a timely fashion. They were terrific and friendly. Assemlby and delivery and removeal all done with no fuss and quickly. I have nothing but praise for the whole episode. Thank you.”

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Posted 1 year ago

“good experience so far, delivery was later than expected but overall good service.”

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Posted 1 year ago

“Originally ordered a mattress that wasn't quite what we wanted after we had unwrapped it. Ordered an exchange and the process was so smooth. Replacement mattress that we ended up getting is perfect. Customer service was top notch.”

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Posted 1 year ago

“Quick delivery, patient associates, and good experience overall. Excited about our new mattress”

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Posted 1 year ago

“The staff working at National Mattress was helpful, knowledgeable, but gave us time and space to try out the mattresses and pick the one we wanted without any pressure. The mattress was delivered quickly and on time.”

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Posted 1 year ago

“Recently purchased a twin organic mattress. Such a fantastic process and mattress! Within 2 days it was conveniently delivered to my front door and set up was complete within 5 minutes. Had the best sleep I’ve had in years and love the firmness. Best he’d I’ve ever had!”

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Posted 1 year ago

“Never provided my refund. It has been nearly 2 weeks since the original mattress was returned. I have followed up multiple times and feel like at this point I’ve just been scammed into buying 2 mattresses. I am now out $2700 for a mattress I returned. This is unacceptable.”

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Posted 1 year ago

“Your mattress was really nice and cheap”

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Posted 1 year ago

“It was really great experience. They showed me all the great options as per my requirements and under my budget. Didn't force me to make decision immediately but gave me genuine advice to help me select the best mattress.”

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Posted 1 year ago

National Mattress Canada is rated 4.8 based on 18,586 reviews