National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,582 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,582 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service representative exhibited well honed interpersonal skills and was knowledgeable about the product. I hope you can sustain this level of excellence in customer service.”

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Posted 11 months ago

“Easy online purchase, quick delivery, packaged well, great condition, great price, will purchase again.”

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Posted 11 months ago

“Good service and fast delivery the tracker was very helpful”

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Posted 11 months ago

“I've bought two mattresses from the Kitchener location, and have had excellent customer service each time. Very happy with the quality of the mattresses and pricing.”

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Posted 11 months ago

“Great spot to find a bed. Lots of choices up and down the price range and the prices are great. The young man who helped us was friendly and didn't pressure us at all. Even watched him deal with an angry customer on the phone about the tone of voice used when saying the word bouncy. I would have lost it. This guy was great, super calm,and respectful. This is where I'll go for my next bed and where I'll tell anyone who asks me to go.”

National Mattress Canada 5 star review on 5th November 2025

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Posted 11 months ago

“Easy to find, knowledgeable staff, friendly environment. Found exactly what I needed, for a great price and next day delivery Was amazing”

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Posted 11 months ago

“It was an absolute pleasure dealing with this company. Conor is an amazing person. Explained everything I needed to know in detail. No sales tactics,no pressure to purchase. Highly recommend this place.”

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Posted 11 months ago

“Great customer service”

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Posted 11 months ago

“The staff was really helpful in choosing a suitable mattress for us.”

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Posted 11 months ago

“I bought a medium range extra firm mattress from them. I feel it's just perfect and exactly what we wanted. I am glad I bought from national mattress.”

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Posted 11 months ago

“Very firm and comfortable!!”

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Posted 11 months ago

“Very smooth purchasing and delivery experience.”

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Posted 11 months ago

“We visited the National Mattress outlet in Markham on Oct 28, after visiting their website and identifying a set of mattresses that we potentially wanted to view and test out physically for comfort. We were fortunate that the mattress that we had listed as our first option was actually available for us to check out. Special thanks to Henry who singlehandedly managed all the customers who came in while we were there. He effortlessly identified the Mattress we were looking for, super quick. This National Mattress outlet has a very large collection of mattresses, which makes it an excellent place to conveniently check out and compare a whole bunch of them before you make a final decision. Despite us having a clear idea on the mattresses that we wanted to test out, we could not help checking out a bunch of other mattresses since they were right there! Pricing appeared to be very reasonable, which is why we had chosen to visit National Mattress in the first place. Note that although the delivery team will deliver the mattress to your doorstep (or Condo building entrance) for free, you can request for in-house delivery for a small fee. Which is what we did. They were also able to give us a delivery date that worked for us. I'm happy that we finally found the type of mattress my wife and I were looking for without breaking the bank!”

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Posted 11 months ago

“I was amazed at the selection. They have ALL of the big brand mattress manufacturers to choose from, as well as their own brand name. HUGE selection. Somewhat overwhelming; I had to go a few times. The staff are very knowledgable. They were very polite and patient! I was not told about the online "coupons" for discounts on pillows, mattress protectors or sheets, but I did see it on their website and was able to get a set of sheets for 1/2 of the "online advertised price". You need to get/use a 'coupon' from online and show them the online price. Online pricing for the sheets was far less than the in store price. Note: unfortunately the bed sheets only come in white; but it was too good of a deal to pass up for the price. Gave a 4 instead of a 5 because I tried calling and calling and no one would answer the phone lines. I was happy to pay $65. for their "white glove service" for delivery. The fee includes: delivery and install to my upper bedroom, and take old mattress out to the curb. Their delivery fee is very reasonable and available 7 days a week. Other companies delivery fees are so much higher; up to $200!!! Beware of competitors delivery prices!! I would definitely recommend National Mattress. I already have recommended them to friends and family.”

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Posted 11 months ago

“Great prices and great service. Well done!”

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Posted 11 months ago

“Great overall experience. Very knowledgeable sales associate and extremely fast delivery. Great value for money.”

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Posted 11 months ago

“I've beeing purchasing mattresses for not only myself but my family for the last 10 years. I've NEVER had a bad experience with customer service, their pricing is always unbeatable and the warrenties on all their products give complete peace of mind. I'll never not recommend Nation Matress to my friends and will continue to be a dedicate customer for years to come.”

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Posted 11 months ago

“We were dealing with Manvir K. with our mattress purchase. We gave her our options that we selected on-line. She showed us our options along with a few others that were on display. She was very knowledgeable and offered options to what we were looking for. We eventually went with one of her options and so far, are quite satisfied at this point.”

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Posted 11 months ago

“Very good service Henry in the Markham location was magnificent and couldn’t ask for a better associate. Kyle Martin”

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Posted 11 months ago

“Love our new mattress! Delivery was speedy and customer service while we were shopping was excellent. Very friendly store! We will be back over the next year to get a new mattress for the other room.”

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Posted 11 months ago

National Mattress Canada is rated 4.8 based on 18,582 reviews