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National Mattress Canada Reviews

4.8 Rating 16,825 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,825 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 14th April 2026
Tammy P
National Mattress Canada 5 star review on 14th April 2026
Allana D
National Mattress Canada 5 star review on 14th April 2026
Guest
National Mattress Canada 5 star review on 14th April 2026
Guest
National Mattress Canada 5 star review on 14th April 2026
Guest
National Mattress Canada 5 star review on 14th April 2026
Guest
National Mattress Canada 5 star review on 14th April 2026
Guest
1255
Anonymous
Anonymous  // 01/01/2019
Amazing experience
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Posted 9 months ago
I recently purchased a queen size mattress from National Mattress Canada and couldn’t be happier with the experience! The quality of the mattress is excellent. It is very comfortable and supportive. The staff were helpful, the delivery was quick and seamless, and the pricing was very reasonable for the value. Highly recommend National Mattress to anyone in the market for a new bed!
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Posted 9 months ago
Product is great. Delivery was fast and accurate. Prices are like no where else. Would recommend to everyone.
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Posted 9 months ago
Pleasantly surprised at the quality for the price and the choices we had
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Posted 9 months ago
My experience with National Mattress was great! A little trouble with delivery at the start, but everything was solved and the man who I spoke to on the phone at the store was so kind and helpful, the second delivery attempt went smoothly! The mattress is also great, I'm very very happy that I purchased from this company.
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Posted 9 months ago
Great and friendly customer service. Helpful staff. Reasonable prices. Variety of products.
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Posted 9 months ago
Nice choice, convenient location, friendly staff
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Posted 9 months ago
Just excellent From the moment I walked in the store with my children - we got all the answers to our questions , directed to the area where we could try mattresses and we felt confident in our choice Highly recommend this place Arnold was amazing
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Posted 9 months ago
Our experience with National Mattress was pretty great. We walked into the store were promptly greeted and offered assistance. No one hovered over us while we looked around. I had been there previously and knew the mattress that we wanted. It wasn't there anymore. We went to the desk, showed a picture of the mattress card we had from the previous visit that included the mattress type and price. The employee looked it up and found one at another store. He offered to have it delivered for free the next day. He also noticed that online, the mattress had decreased in price. He showed us, and gave us the lower price. The mattress was delivered the following day within the time frame given as well as a 20 minute advance courtesy call. The whole process was easy and smooth.
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Posted 9 months ago
Conor was very helpful in picking out the right mattress for my son. We were able to get the mattress delivered the next day, and right on time. For any future mattress purchases I will definitely be visiting National Mattress outlet again!
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Posted 9 months ago
I truly enjoyed the professionalism and courtesy of the folks at National Mattress. The 3 mattresses that I ordered came in excellent and quality condition. The customer service team answered all my concerns. The website was even easier to choose and order mattresses from. I would highly recommend.
National Mattress Canada 5 star review on 4th July 2025 National Mattress Canada 5 star review on 4th July 2025
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Posted 9 months ago
Very comfort and great mattress
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Posted 9 months ago
Excellent selection and friendly customer service. Good delivery service as well.
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Posted 9 months ago
Wayne was very helpful and knowledgeable. Very good prompt service, free next day delivery. Mattress is even better than on showroom floor. Fantastic prices. Already recommended to 3 friends and family
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Posted 9 months ago
Customer service was absolutely amazing at the Steels location. Was greeted up on entry and was given the choice to browse independently or have someone assist me. The customer service agent was informed about stock. I ended up ordering online as I was having issues with my card in store.. However, my mattress was delivered the next morning. Will definitely be a repeat customer.
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Posted 9 months ago
Very helpful, great mattress.
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Posted 9 months ago
Other than the trip way out to the suburbs to see and test the different mattresses, the service was very professional and friendly, both at the store and when they delivered the mattress downtown. I am getting a feel for the new mattress these next days, so I'll know more about the quality of my sleep soon.
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Posted 9 months ago
The associates were very welcoming and helpful
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Posted 9 months ago
I have no idea how to rate you guys. I ordered a box spring and mattress a couple of weeks ago. A week later i got a full refund, no explanation. I called to inquire and was told boxspings can't be shipped. Ok no big deal, so i went ahead and reordered just the mattress. That was on june 29th. I got order confirmation, but nothing else, i have no idea if it is shipped or when i will recieve it. I'm moving into my new house in a week and am hoping it will be there for that. So you guys really need to up your communication with your customers.
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Posted 9 months ago
I came in looking for a mattress in my parents spare room. I spoke with Suraj who was extremely knowledgeable in explaining the differences in coil types and counts. Within 15 minutes I purchased a mattress and it was so delivered two days later. The delivery was seamless, in time. I couldn’t be happier, and gave raved to friends and family about the excellent service and selection. When it comes time to replace my mattress I will definitely come back!
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Posted 9 months ago
National Mattress Canada is rated 4.8 based on 16,825 reviews