National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,258 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,258 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 19th January 2026

1235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I decided to check out National Mattress after seeing good reviews online and this review reflects my great experience at the store in Mississauga. I was initially shocked by the low price at National Mattress for the same products which are almost doubled in price at the larger box stores. The sales rep who helped me was very concise and patient. I ended up making a purchase on the spot, and the mattress was delivered the very next day with no trouble or delay. I am very satisfied with the mattress and my experience with National Mattress.”

Helpful Report

Posted 9 months ago

“Great customer service employee was very helpful. The only downfall is I purchased a boxspring, which is too big for my son’s bed, and I wasn’t able to return It because I had to open the plastic. Even though I rewrapped it it’s part of the company policy and I was willing to return it the following day and I bought it in the evening also so it was never used so I’m stuck with a boxspring, I can’t use and can’t return or exchange for a smaller height.”

Helpful Report

Posted 9 months ago

“The order was delivered quickly and without any issues. The mattress was purchased for a great price online.”

Helpful Report

Posted 9 months ago

“Great quality mattress! The comfort and support are excellent, and it has made a noticeable difference in my sleep. Customer care was outstanding—responsive, helpful, and ensured a smooth experience. Highly recommend.”

Helpful Report

Posted 9 months ago

“These guys are the best. They dont take commission so the advice they give isnt biased. They let me try basically every mattress in the store, gave recommendations, often told me to go for a cheaper one with the same tech so as to save money (a lot of overpriced stuff just based on brand). Delivery was next day. nice and smooth. 5/5”

Helpful Report

Posted 9 months ago

“Great place and great prices. Ben was really professional and knowledgeable; making our purchase quick and easy. Will definitely be coming back. Thank you for the great service.”

Helpful Report

Posted 9 months ago

“Two amazing things happened when I purchased this king size mattress from National: 1. I ordered it at 745pm and it was delivered the next day 2. I ordered this for my daughter & John from the Steelers store was able to adjust the delivery address from the online account, make changes at his end, to enable the order to go through for the next day, all within 15min of closing. That spells FANTASTIC customer service. BRAVO!”

Helpful Report

Posted 9 months ago

“High quality mattresses at an excellent price. Fast and free delivery. Very professional.”

Helpful Report

Posted 9 months ago

“Great place to buy mattress”

Helpful Report

Posted 9 months ago

“As expected in firmness . Also meets my expectations. Good price. Good service”

Helpful Report

Posted 9 months ago

“OMG. I had no idea what I was missing. I recently purchased a Sealy Hybrid Montagne and it is like sleeping on a cloud. I had no idea a mattress could make such a difference. Suraj was extremely helpful. He said his job was to help us find the best mattress for us, and it made no difference to him whether it cost $400 or $2,000. Thank you Suraj. You helped us make the perfect choice.”

Helpful Report

Posted 9 months ago

“Product is Excellent. Delivery on time”

Helpful Report

Posted 9 months ago

“Very good customer service”

Helpful Report

Posted 9 months ago

“Their staff were knowledgeable and helpful. Their deliver service was on time and professional.”

Helpful Report

Posted 9 months ago

“Great place and great service.”

Helpful Report

Posted 9 months ago

“Hey, I had a really great in store experience. Went down to Markham, staff eas super helpful and friend. Purchase was easy and delivery even easier. I would highly recommend this store!”

National Mattress Canada 5 star review on 30th March 2025

Helpful Report

Posted 9 months ago

“Good the service in the sales location. No pressure, just explanations exactly when customer wants them. Good delivery service, on time and when it was said. All in all, very good experience.”

Helpful Report

Posted 9 months ago

“I recently purchased a mattress from National Mattress Outlet, and I had a great experience! The selection was excellent, the prices were very competitive, and the staff was knowledgeable and helpful. The ordering process was smooth, and delivery was on time. I’m very happy with my purchase and would definitely recommend them to anyone looking for a quality mattress at a great price.”

Helpful Report

Posted 9 months ago

“Good product and good service.”

Helpful Report

Posted 9 months ago

“Sales staff were very courteous, knowledgable and helpful. The price on the bed was also very good, the delivery staff were very professional. I would highly reccomend your company.”

Helpful Report

Posted 9 months ago

National Mattress Canada is rated 4.8 based on 16,258 reviews