National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,258 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,258 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 19th January 2026

1235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m so excited to get my mattress! Greg at Hamilton was so helpful. My family has purchased 4 mattresses from here and we won’t go anywhere else”

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Posted 9 months ago

“Logan the Customer rep at Markham outlet was very helpful. Able to provide the suitable mattress at the price point we want. Tracking system was helpful. Wish time slots system can b provided instead of whole day system. Delivery was relatively good. Great overall experience.”

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Posted 9 months ago

“Great service, everything was ready and waiting for us to pick up when we arrived.”

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Posted 9 months ago

“Great experience shopping online with National Mattress. Great prices and delivery was quick and seamless. Definitely will purchase again from here!”

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Posted 9 months ago

“Ever since I have received my mattress I have woke up every day feeling so energized and complete. I have found my missing piece to my puzzle, so if you’re on the fence thinking about doing it, just take my words for it and BUY IT!”

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Posted 9 months ago

“Everything’s exactly as described. Fast shipping. Easy check out. A++”

National Mattress Canada 5 star review on 28th March 2025

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Posted 9 months ago

“So far so good. Didn't experience heavy sales tactics. The people in the store were helpful answering all our questions.”

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Posted 9 months ago

“A large variety of mattress products to choose from.”

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Posted 9 months ago

“Very impressive shopping experience. Nice and helpful staff. Save me lots of time to make a right choice. Highly recommend.”

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Posted 9 months ago

“The staff at the store were incredibly helpful with suggestions and advice without being too intrusive on our decision. Friendly and approachable.”

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Posted 9 months ago

“Went to the outlet one day and recieved the mattress the next day. Also happy that I was able to try all the mattress to figure out what I like. Reasonable prices based on why you need.”

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Posted 9 months ago

“National Mattress offers a great selection of mattresses at competitive prices. Their customer service is responsive, and delivery is usually quick and efficient. The quality of the mattresses is solid, providing good comfort and support. While the in-store experience is straightforward, the online ordering process is also smooth. Overall, it's a reliable option for those looking for an affordable and hassle-free mattress purchase.”

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Posted 9 months ago

“Big variety, great service efficient shopping experience and good prices.”

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Posted 9 months ago

“Good mattress for the price! No issues with the mattress, been sleeping on it for the past few days. Good back support and noiseless. The plastic packaging it came in was very dirty. The delivery guy placed the rolled-up mattress inside the house just inside the door but had to take it outside and clean it up before it could be taken to my bedroom.”

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Posted 9 months ago

“They were very helpful and kind and are able to hold the mattress until you move (if you are renting or moving and the date isn't set)”

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Posted 9 months ago

“Best prices and great customer service. I’m so happy I ordered from National Matress.”

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Posted 9 months ago

“I haven't received my mattress. The website indicated I would get delivery on the 23rd before I ordered and I would get confirmation within 24hrs... I received confirmation 4 days later, I had to call in twice.. it is now the 27th still no mattress... there is definitely something wrong with your website and details.”

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Posted 9 months ago

“Great selection and knowledgeable staff. Prices beat pretty much everywhere else.”

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Posted 9 months ago

“Great concept, great products and service - 5 star overall! Highly recomended.”

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Posted 9 months ago

“This is my third mattress purchase from them in 5 years, very easy and streamlined process. The mattress selector tool is extremely helpful which differentiated my choice of using this company over others!”

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Posted 9 months ago

National Mattress Canada is rated 4.8 based on 16,258 reviews