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Natural Chemist Reviews

4.7 Rating 1,273 Reviews
94 %
of reviewers recommend Natural Chemist
4.7
Based on 1,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Natural Chemist Reviews

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

Write Your review

Placed the order on the 15th November. Never received the item.
Helpful Report
Posted 2 years ago
Hi Sunethra, thankyou for your review. Feedback on shipping and delivery is always welcome so that we can always review and improve our processes. We have followed all necessary steps to get your item delivered to you as fast as possible, and Auspost shows that it is still in transit! Reduced overseas flights have unfortunately affected international postage at this time. Our team have responded to you via email so feel free to respond so that we can resolve this for you :)
Posted 2 years ago
I paid for express post and it was delayed
Helpful Report
Posted 2 years ago
Hi Lisa, thank you for your review. Your order was placed on a Sunday (outside our working hours). The product you ordered did have to be ordered in which was done on the Monday morning. Stock was received on the Tuesday and your order was shipped. We do apologies for the small delay in getting your order out to. Selecting express post does not guarantee immediate shipping as this will depend on stock levels. However it does guarantee that our team ships this on the express line and therefore it will arrive to you faster than standard. We hope you enjoy your supplements. Kind regards, Natural Chemist Team
Posted 2 years ago
Still haven't received item. Seems to be taking longer than it should From NSW to VIC
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Posted 2 years ago
Helpful advice and prompt filling of order, thank you
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Posted 2 years ago
Thank you Dennis!
Posted 2 years ago
The products are good. The postage is expensive. I have paid much less for items that are larger in size and the express post option is also very expensive. It all adds up when you spend money on good quality products.
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Posted 2 years ago
Very fast delivery. Great products. Very happy with their service.
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Posted 2 years ago
Thank you for your review Karen!
Posted 2 years ago
Hope before confirm order, I can understand The xpiry date for the product.
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Posted 2 years ago
Hi Steven, thank you for your review! All expiry dates on your order was confirmed before shipping. Our team is happy to help!
Posted 2 years ago
Excellent online shop, good prices and prompt delivery. Will definitely be a repeat customer 10/10
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Posted 2 years ago
Hi Michelle, thank you !
Posted 2 years ago
Hi, I am very happy with your online website and the fact that I can order products that I couldn't order before without being a practitioner. I haven't received your products yet but I did send your lovely team a message with questions I haven't received a reply on so that aspect could work better I guess.
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Posted 2 years ago
Hi Adriana, thank you for your review. Our team has responded to you via email regarding your questions. Kind regards, Natural Chemist
Posted 2 years ago
Speed of delivery is excellent. Product quality is second to none.
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Posted 2 years ago
Thank you Michelle!
Posted 2 years ago
Fast shipping and well packed. Have a great variety of products and are usually in stock too. Very satisfied!
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Posted 2 years ago
Thank you for your review!
Posted 2 years ago
Very happy with easy of ordering, prompt shipment and safe arrival of product! I was a little uneasy with glass bottles being posted as I have had orders (from other company's) arrive broken. Very happy with this transaction :) Thanking you :
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Posted 2 years ago
Thank you for your lovely review Heidi. So happy that you appreciate our new packaging for Liquid Herb bottles! :)
Posted 2 years ago
Easy process quick delivery
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
minimum fuss to order and prompt delivery, thank you
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Posted 2 years ago
Thanks very much for your review!
Posted 2 years ago
Good reliable service
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Posted 2 years ago
Thankyou Ross!
Posted 2 years ago
Easy to work with and very helpful staff
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Posted 2 years ago
Thanks for your review Stuart!
Posted 2 years ago
Great service, very helpful
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Posted 2 years ago
Thanks for your review Sarah!
Posted 2 years ago
Very prompt and professional service. Had no issues at all with ordering and receiving my item.
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Posted 2 years ago
Thanks for your review Joanne!
Posted 2 years ago
Quick delivery
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Posted 2 years ago
Thank you for your review Kylie!
Posted 2 years ago
Excellent service always
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Posted 2 years ago
Thanks for your review Rowena!
Posted 2 years ago
Natural Chemist is rated 4.7 based on 1,273 reviews