Nespresso Reviews

1.8 Rating 353 Reviews

18 %

of reviewers recommend Nespresso

1.8

Based on 353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How is accuracy and good condition of items delivered by Nespresso?

(2 weeks ago)

Greater than 76% of reviewers feedback is Nespresso delivered accurate and undamaged order.

(2 weeks ago)

50.00%

Industry Average