Nespresso Reviews

Name: Nespresso
Rating: 1.76

1.8 Rating 398 Reviews

17 %

of reviewers recommend Nespresso

Company Reviews

Questions

Metrics

1.8

Based on 398 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Write Your review

Tell us how Nespresso made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Nespresso 1 star review on 18th February 2026

Anthony Hall

Nespresso 1 star review on 27th August 2024

Anonymous

Nespresso 1 star review on 21st August 2024

Nancy Morrow

Nespresso 1 star review on 9th April 2024

Paul N

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coffee is so IMPORTANT in the morning. I ran out of every one of my pods and went online and was able to get NEXT DAY delivery (with the help of Amazon Prime) so the world could have me in it as a pleasant human”

Helpful Report

Posted 7 years ago

“Next day delivery...track and trace info immediately...order acknowledged within minutes”

Helpful Report

Posted 7 years ago

“Nespresso are amazing to deal with,easy ordering and prompt delivery,apart from the product being delish! They actually want you to be happy, oh joy!”

Helpful Report

Posted 7 years ago

“Nespresso Watford has hired a guy with skin condition which is against the law. This guy jerkin ! Lol had bleeding boils acne so disgusting his jacket is so dirty so filthy ew. So disgusting. He got the job because assistant manager maysam is his fronds. They would stare at girls in a dirty way and jerkin once laughed st an old man during house of work so stupid. He laughs at people because he’s insecure. Pimple head”

Helpful Report

Posted 7 years ago

“great coffee and brilliant delivery”

Helpful Report

Posted 7 years ago

“Very quick delivery. Great service.”

Helpful Report

Posted 7 years ago

“I got the Aeroccino as a free gift from Nespresso, after I bought one of their machines and 150 capsules. The order was very easy, customer service was polite and easy to deal with and the product arrived very quick.”

Helpful Report

Posted 7 years ago

“Splendid quality & Customer satification.”

Helpful Report

Posted 8 years ago

“I come from a family who drinks a lot of coffee and espresso. I currently have the ninja coffee maker and the nespresso. I bought the $250 combo pack of the nespresso machine and milk frother. After just a few uses the machine started to brew inside and would not have the espresso come out of the spout. I called customer service and they walked me though cleaning the machine. I stated to them the machine was only used a few times but went through with the tedious cleaning process. After that did not work the woman stated it is a problem internally. She then said we no longer fix that machine so you'll have to buy a new one. So, after wasting $250 I know have a machine that doesn't work and can't even be fixed! What a ripoff! She then asked me if I wanted to purchase a new machine. Why in the world wouldI ever buy a nespresso again? I would not recommend there machines to anyone!!”

Helpful Report

Posted 8 years ago

“Service was amazing. Delivery is free. Super quick and fabulous coffee. Highly recommended.”

Helpful Report

Posted 8 years ago

“Easy to use website and quick delivery.”

Helpful Report

Posted 8 years ago

“always on time.. easy to order... never disappointed...customer friendly packaging”

Helpful Report

Posted 8 years ago

“Excellent easy to order andxnext day delivery everytime.Immediate response to any queries.”

Helpful Report

Posted 8 years ago

“Easy purchase and fast delivery of my favorite coffee”

Helpful Report

Posted 8 years ago

“Excellent fast delivery, great coffee capsules, well worth the extra cost.”

Helpful Report

Posted 8 years ago

“My 10-months old Nespresso Citiz broke down. My call to Nespresso (with the customer service person being pleasant and very helpful) resulted in the machine being picked up 2 days later and returned in one week in excellent working order. Both the pump and the control boards were replaced. What I have now is virtually a brand-new machine. Can't thank Nespresso enough. Excellent service beyond all expectations.”

Helpful Report

Posted 8 years ago

“Very professional, exceptionally quick delivery with a number of convenient options. When speaking to an adviser, felt listened to, supported and well advised as an individual customer rather than being viewed as "just another order"”

Helpful Report

Posted 8 years ago

“This is my wife' s second and third order both together ...... the first was excellent very very nice coffee as nespresso always is Regards Geo. Roy Fleet”

Helpful Report

Posted 8 years ago

“Fast delivery”

Helpful Report

Posted 8 years ago

“Amazing products, amazing value, speedy delivery. Slightly odd that orders have to be a multiple of 50 but otherwise amazing.”

Helpful Report

Posted 8 years ago

Nespresso is rated 1.8 based on 398 reviews