NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,740 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible return policy on expensive dresses - you should be ashamed”

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Posted 4 months ago

We're so sorry to hear that you did not have a good experience with us. Our return policy is listed in multiple locations on our website before checking out.

Posted 4 months ago

“??”

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Posted 4 months ago

“Just received my dress and Ian not happy. Poor quality and too shoet”

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Posted 4 months ago

We're so sorry to hear the dress was not up to standards. It looks like you spoke to our customer service team and they were able to assist you!

Posted 4 months ago

“My granddaughter still has not said she has received this dress so I will continue to list very poor until the dress is in her hands”

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Posted 4 months ago

“You sent the wrong dress!”

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Posted 4 months ago

We're so sorry for the inconvenience! It looks like your in touch with our customer service team to rectify this.

Posted 4 months ago

“.”

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Posted 4 months ago

“My granddaughter gets it I will let you know”

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Posted 4 months ago

“Not shipped”

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Posted 4 months ago

“I didn’t get my dress”

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Posted 4 months ago

“If there is a zero I would say zero, Poor quality and material. It was a little bit small and they didn’t return it for me or give me a star credit because it was 20% off and they didn’t tell me they didn’t tell me one I called them and ask”

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Posted 4 months ago

We're so sorry to hear you did not have a good experience with us. Unfortunately, this item is final sale. It looks like you placed this order online and without an agent.

Posted 4 months ago

“you sent me a different dress!!”

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Posted 4 months ago

We're so sorry to hear you received a different dress. It looks like your in communication with our customer service team to rectify this.

Posted 4 months ago

“This dress is not nice and way too long. Not happy”

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Posted 4 months ago

We're so sorry to hear you were unsatisfied with your purchase. It looks like you spoke to our customer service team for a solution.

Posted 4 months ago

“Still haven’t received order or and update”

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Posted 4 months ago

It looks like your in communication with our customer service team to receive updates on your order.

Posted 4 months ago

“Need cancel”

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Posted 4 months ago

“Poor communication”

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Posted 4 months ago

We're sorry to hear you did not have a good experience with us. It looks like you spoke to our customer service team and they were able to assist you.

Posted 4 months ago

“Cancel”

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Posted 4 months ago

“I was sent the wrong color dress. I order a blue instead I got a pink.”

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Posted 4 months ago

We're sorry to hear you did not have a great experience with us! It looks like you chose the Pink color on the order. We unfortunately do not have an image of the Pink dress.

Posted 4 months ago

“Where is mt dress”

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Posted 4 months ago

“You’re asking too soon”

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Posted 4 months ago

“I will let you know after it is received, I’m tired of having to do these before receiving so please place them after final notification”

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Posted 4 months ago

NewYorkDress is rated 4.3 based on 20,740 reviews