NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,737 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,737 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overnight shipping”

Helpful Report

Posted 5 months ago

“I paid for overnight shipping, 2 days ago and still don’t have the dress”

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Posted 5 months ago

“Very difficult to navigate”

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Posted 5 months ago

“Not good”

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Posted 5 months ago

“Does not fit”

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Posted 5 months ago

“Dress arrived damaged and I don't like the stiff fabric”

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Posted 5 months ago

We're so sorry to hear your order did not arrive as expected. It looks like you spoke to our customer service team and they were able to assist you.

Posted 5 months ago

“Not receive”

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Posted 5 months ago

“The dress arrived today. It was torn and I'll be returning it.”

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Posted 5 months ago

We're so sorry to hear your order did not come as expected. It looks like you spoke to our customer service department and they were able to assist you.

Posted 5 months ago

“N”

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Posted 5 months ago

“Submitted a request fir return as soon as I received the item but have not receive any response”

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Posted 6 months ago

Hi Mary, We replied to your email on December 16th, please check your in box and/or spam folder.

Posted 5 months ago

“The dress is used in sending it back”

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Posted 6 months ago

We're so sorry to hear this, it looks like you spoke to our team and they have rectified this with you.

Posted 5 months ago

“Ccccccccccc”

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Posted 6 months ago

“Not”

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Posted 6 months ago

“No”

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Posted 6 months ago

“Ordered 2 dresses and got 2 wrong dresses”

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Posted 6 months ago

We are so sorry to hear you received the wrong dresses. It looks like you spoke to our customer service team to rectify this issue. If you need any further assistance please do not hesitate to reach out to us.

Posted 6 months ago

“It’s been a week now”

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Posted 6 months ago

“I ordered two dresses and both of them were shipped to me as similar dresses but not the ones I ordered. I ordered 2 long dresses I got one long and one short. Both are similar colors/pattern but not what was displayed online.”

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Posted 6 months ago

We are so sorry for the inconvenience we have caused you. It looks like you spoke to our customer service team and they were able to rectify this issue for you.

Posted 6 months ago

“Did not receive the correct color and the dress is too big at the top with no adjusted straps”

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Posted 6 months ago

We're so sorry to hear your order was not as expected. Upon checking your order information, we sent the color that was chosen while placing the order. It looks like you have been working with our team to find a solution, please reach back out to them if you need any further assistance.

Posted 6 months ago

“Was the wrong color”

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Posted 6 months ago

“Poor quality”

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Posted 6 months ago

NewYorkDress is rated 4.3 based on 20,737 reviews