NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,740 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress that I received is a mess, no right in bad conditions”

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Posted 6 months ago

“Not the right team as seen”

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Posted 6 months ago

“Not what l wanted”

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Posted 6 months ago

“Not good”

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Posted 7 months ago

We're so sorry to hear you are unsatisifed with your purchase. It looks like you spoke to our customer service team and they were able to assist you with this.

Posted 6 months ago

“Cheap Material”

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Posted 7 months ago

We're so sorry to hear your order was not as expected. It looks like you spoke to our customer service team and they were able to assist you with a solution

Posted 7 months ago

“Top is too big”

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Posted 7 months ago

“No delivery !”

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Posted 7 months ago

“Can’t give a review until I receive the dress”

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Posted 7 months ago

“A”

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Posted 7 months ago

“Very thin material, absolutely no support in the chest. Definitely meant for ladies who don't have a chest. If you do, you basically fall out the front. Very unhappy with my purchase. Will not be buying again. The burgandy is also RED. Not at all like the photo”

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Posted 7 months ago

“I was disappointed they delivered to wrong address, can’t even contact the ups or the store. Suppose to deliver at Newport and they have delivered to Los Angels.”

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Posted 7 months ago

“Unable to locate how to return dress!”

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Posted 7 months ago

In order to submit a return please contact our customer service team to 212-594-3600, sign on to live chat or email us to info@newyorkdress.com

Posted 7 months ago

“Nm”

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Posted 7 months ago

“Dress is in completely wrong color.”

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Posted 7 months ago

“H”

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Posted 7 months ago

“H”

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Posted 7 months ago

“I didn’t receive the dress that I ordered ????”

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Posted 8 months ago

“I didn’t receive the dress that I ordered ????”

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Posted 8 months ago

We're so sorry to hear your order was not as expected. Our team has reached out to you to provide further step on rectifying this issue. Please check your email so that we can help fix this. Thank you!

Posted 8 months ago

“very poor quality”

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Posted 8 months ago

We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.

Posted 8 months ago

“very cheap fabric”

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Posted 8 months ago

We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.

Posted 8 months ago

NewYorkDress is rated 4.3 based on 20,740 reviews