NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,406 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dress is beautiful but the size was way off from the measurements online for a size medium. Won’t be purchasing from this site again. If it’s on sale you can’t return so when the sizes are off that’s a huge issue.”

Helpful Report

Posted 11 months ago

“Accidentally charged my credit card”

Helpful Report

Posted 11 months ago

“too hig not good quality”

Helpful Report

Posted 11 months ago

“I ordered a dress on Jan. 11 and till date, I didn’t receive it and nobody is answering my concerns through email in a professional manner. When I am going to receive my dress I don’t know. In the website it’s written within 14 days but now it’s over a month and I didn’t get my dress nor a decent feedback.”

Helpful Report

Posted 11 months ago

We are so sorry to hear your order has been delayed. It looks like our team is working to get you your order on time as they have upgraded the shipping.

Posted 10 months ago

“I asked you to hold this dress for me until I call you and ask you to release it. You did not do that. You shipped it anyway without my authority. Kathleen McAndrews”

Helpful Report

Posted 11 months ago

We're so sorry to hear that we were unable to fullfill your request. Please contact our customer service team to info@newyorkdress.com if you need any assistance with this order.

Posted 10 months ago

“Terrible quality. Hens don’t lay right. Boning visible through fabric.”

Helpful Report

Posted 11 months ago

“I just received my dresss with many stain on it. I am disappointed because I have a occasion to attend on Friday.”

Helpful Report

Posted 11 months ago

We truly apologize for the inconvenience. It looks like you are currently in contact with our customer service team to rectify this.

Posted 11 months ago

“Horrible return policy on expensive dresses - you should be ashamed”

Helpful Report

Posted 11 months ago

We're so sorry to hear that you did not have a good experience with us. Our return policy is listed in multiple locations on our website before checking out.

Posted 11 months ago

“??”

Helpful Report

Posted 11 months ago

“Just received my dress and Ian not happy. Poor quality and too shoet”

Helpful Report

Posted 11 months ago

We're so sorry to hear the dress was not up to standards. It looks like you spoke to our customer service team and they were able to assist you!

Posted 11 months ago

“My granddaughter still has not said she has received this dress so I will continue to list very poor until the dress is in her hands”

Helpful Report

Posted 11 months ago

“You sent the wrong dress!”

Helpful Report

Posted 11 months ago

We're so sorry for the inconvenience! It looks like your in touch with our customer service team to rectify this.

Posted 11 months ago

“.”

Helpful Report

Posted 11 months ago

“My granddaughter gets it I will let you know”

Helpful Report

Posted 11 months ago

“Not shipped”

Helpful Report

Posted 11 months ago

“I didn’t get my dress”

Helpful Report

Posted 11 months ago

“If there is a zero I would say zero, Poor quality and material. It was a little bit small and they didn’t return it for me or give me a star credit because it was 20% off and they didn’t tell me they didn’t tell me one I called them and ask”

Helpful Report

Posted 11 months ago

We're so sorry to hear you did not have a good experience with us. Unfortunately, this item is final sale. It looks like you placed this order online and without an agent.

Posted 11 months ago

“you sent me a different dress!!”

Helpful Report

Posted 11 months ago

We're so sorry to hear you received a different dress. It looks like your in communication with our customer service team to rectify this.

Posted 11 months ago

“This dress is not nice and way too long. Not happy”

Helpful Report

Posted 11 months ago

We're so sorry to hear you were unsatisfied with your purchase. It looks like you spoke to our customer service team for a solution.

Posted 11 months ago

“Still haven’t received order or and update”

Helpful Report

Posted 11 months ago

It looks like your in communication with our customer service team to receive updates on your order.

Posted 11 months ago

NewYorkDress is rated 4.3 based on 21,406 reviews