NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,406 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress looked inexpensive and cheap”

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Posted 1 year ago

“..”

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Posted 1 year ago

“I received the wrong color color I ordered red”

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Posted 1 year ago

Upon checking your order, we do see that you ordered the Black color and received the color you ordered. It looks like you spoke to our customer service team and they were able to assist you with a return.

Posted 11 months ago

“I got this dress today and was really disappointed. It had a terrible smell, and the hem was not clean. Additionally, the zipper at the bottom was ripped.”

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Posted 1 year ago

We're truly sorry to hear your order was delivered in this matter. It looks like our team has reached out to you to resolve this matter.

Posted 1 year ago

“Not delivered in timely manner”

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Posted 1 year ago

“Do not buy from this Company. They refused to give me a refund for a dress a bought. They claim it's exchange or store credit only. Bogus.”

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Posted 1 year ago

We're so sorry to hear you are unsatisfied with your purchase. Our return policy is located on our website and during checkout. It looks like you spoke to our customer service team and they were able to assist you.

Posted 1 year ago

“This order when through without letting me select shipping time. That is not good”

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Posted 1 year ago

“Overnight shipping”

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Posted 1 year ago

“I paid for overnight shipping, 2 days ago and still don’t have the dress”

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Posted 1 year ago

“Very difficult to navigate”

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Posted 1 year ago

“Not good”

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Posted 1 year ago

“Does not fit”

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Posted 1 year ago

“Dress arrived damaged and I don't like the stiff fabric”

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Posted 1 year ago

We're so sorry to hear your order did not arrive as expected. It looks like you spoke to our customer service team and they were able to assist you.

Posted 1 year ago

“Not receive”

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Posted 1 year ago

“The dress arrived today. It was torn and I'll be returning it.”

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Posted 1 year ago

We're so sorry to hear your order did not come as expected. It looks like you spoke to our customer service department and they were able to assist you.

Posted 1 year ago

“N”

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Posted 1 year ago

“Submitted a request fir return as soon as I received the item but have not receive any response”

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Posted 1 year ago

Hi Mary, We replied to your email on December 16th, please check your in box and/or spam folder.

Posted 1 year ago

“The dress is used in sending it back”

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Posted 1 year ago

We're so sorry to hear this, it looks like you spoke to our team and they have rectified this with you.

Posted 1 year ago

“Ccccccccccc”

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Posted 1 year ago

“Not”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,406 reviews