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NewYorkDress Reviews

4.3 Rating 21,336 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,336 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 20th October 2025
Heather Schneider
NewYorkDress 5 star review on 26th September 2025
Anonymous
NewYorkDress 5 star review on 19th September 2025
Terri-Lynn Fite
NewYorkDress 5 star review on 19th September 2025
Anonymous
NewYorkDress 5 star review on 19th September 2025
Alice Wright
NewYorkDress 5 star review on 19th September 2025
Madeleine Feuillette
NewYorkDress 5 star review on 21st August 2025
Aurelia Rivas
471
Anonymous
Anonymous  // 01/01/2019
Top is too big
Helpful Report
Posted 11 months ago
No delivery !
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Posted 11 months ago
Can’t give a review until I receive the dress
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Posted 11 months ago
A
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Posted 11 months ago
Very thin material, absolutely no support in the chest. Definitely meant for ladies who don't have a chest. If you do, you basically fall out the front. Very unhappy with my purchase. Will not be buying again. The burgandy is also RED. Not at all like the photo
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Posted 11 months ago
I was disappointed they delivered to wrong address, can’t even contact the ups or the store. Suppose to deliver at Newport and they have delivered to Los Angels.
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Posted 11 months ago
Unable to locate how to return dress!
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Posted 1 year ago
In order to submit a return please contact our customer service team to 212-594-3600, sign on to live chat or email us to info@newyorkdress.com
Posted 11 months ago
Nm
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Posted 1 year ago
Dress is in completely wrong color.
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Posted 1 year ago
H
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Posted 1 year ago
H
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Posted 1 year ago
I didn’t receive the dress that I ordered ????
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Posted 1 year ago
I didn’t receive the dress that I ordered ????
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Posted 1 year ago
We're so sorry to hear your order was not as expected. Our team has reached out to you to provide further step on rectifying this issue. Please check your email so that we can help fix this. Thank you!
Posted 1 year ago
very poor quality
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Posted 1 year ago
We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.
Posted 1 year ago
very cheap fabric
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Posted 1 year ago
We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.
Posted 1 year ago
Cheap cheap looking
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Posted 1 year ago
We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.
Posted 1 year ago
Ok
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Posted 1 year ago
Ok
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Posted 1 year ago
I just want to see if my order has shipped to be tracked by your app is just a gross way of selling my information.
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Posted 1 year ago
Im sorry for any confusion but we do not sell your information. You will be able to track your order once your order has been shipped. For any further information please contact our team to 212-594-3600.
Posted 1 year ago
Ok
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Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,336 reviews