NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,773 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,773 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No I didn’t receive it”

Helpful Report

Posted 9 months ago

“The color of the dress was wrong I sent the pic meaning I wanted the same dress which was not white I can’t use this dress bc I wanted to wear it at a wedding and only a bride must wear white”

Helpful Report

Posted 9 months ago

“Where’s my shipment I am leaving the USA TOMORROW”

Helpful Report

Posted 9 months ago

“Where’s my order”

Helpful Report

Posted 9 months ago

Upon checking your order, it is out for delivery and arriving tomorrow August 30th. If you need any further assistance with your order please contact our customer service department to 212-594-3600 or contact us via live chat.

Posted 9 months ago

“a”

Helpful Report

Posted 9 months ago

“a”

Helpful Report

Posted 9 months ago

“I paid for next day ups that’s why I paid the extra”

Helpful Report

Posted 9 months ago

Upon checking your order you selected the free ground shipping method. Your order is also out for delivery as of today August 29th.

Posted 9 months ago

“Not good”

Helpful Report

Posted 9 months ago

We're so sorry to hear your order was not as expected. Please contact our customer service team to 212-594-2600 or email us to info@newyorkdress.com so that we can further assist you.

Posted 9 months ago

“Ya recibí el vestido es muy bonito pero me lo entregaron sucio de la parte de abajo y estaba roto de la manga el gancho quebrado estoy desecionada x la manera decadente de cómo me mandaste un vestido de este precio me lo quedo xq ya no tengo tiempo para regresar te lo y comprarme otro pero me dejan un muy mal experiencia de comprar con ustedes ????”

Helpful Report

Posted 9 months ago

“The dress come with defect”

Helpful Report

Posted 9 months ago

We're so sorry to hear your order was not as expected. It looks like our customer service team was able to assist you in rectifying this issue.

Posted 9 months ago

“All dresses are too large, not fit to me ?”

Helpful Report

Posted 9 months ago

We're so sorry to hear your order is not as expected. We do recommend having your measurement professionally taken and utilizing our size chart which is based on bust, waist and hips measurements.

Posted 9 months ago

“Didn’t like it”

Helpful Report

Posted 9 months ago

We're so sorry to hear your order is not as expected. It looks like you have spoke to our customer service team and they have provided you with a solution. Please reach out if you need any further assistance.

Posted 9 months ago

“Baddd”

Helpful Report

Posted 9 months ago

“horrible”

Helpful Report

Posted 9 months ago

“I paid for next day delivery and it nevwr came”

Helpful Report

Posted 9 months ago

Hi Rosa, Per checking your order details, you selected ground home delivery which takes 5-7 business days to ship out.

Posted 9 months ago

“Not what I expected”

Helpful Report

Posted 9 months ago

We are so sorry to hear your order was not as expected. Please contact our customer service department for further assistance.

Posted 9 months ago

“a”

Helpful Report

Posted 9 months ago

“The front fit is too loose”

Helpful Report

Posted 9 months ago

“received wrong color”

Helpful Report

Posted 9 months ago

We're so sorry to hear this. It looks like you are working with our customer service team to rectify this issue.

Posted 9 months ago

“Shop pay app paid in full Needed more clarified payment method Too fast its almost a scam”

Helpful Report

Posted 9 months ago

NewYorkDress is rated 4.3 based on 20,773 reviews